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Call Center Weekends Jobs in Milwaukee, WI (NOW HIRING)

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Call Center Weekends information

See Milwaukee, WI salary details

$10

$17

$24

How much do call center weekends jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for call center weekends in Milwaukee, WI is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.94 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What are the most commonly searched types of Call Center Weekends jobs in Milwaukee, WI?

The most popular types of Call Center Weekends jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Call Center Weekends jobs?

Cities near Milwaukee, WI with the most Call Center Weekends job openings:

Infographic showing various Call Center Weekends job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $36,707 per year, or $17.6 per hour.

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

747th of 888 rated healthcare providers


Job description

Join our team as an LPN in Patient Access/Admissions, where you’ll play a key role in guiding patients into appropriate care while working a highly desirable and predictable schedule.
This position offers 10-hour shifts with flexible start times (10am–8pm, 11am–9pm, or 12pm–10pm) and only every other weekend, providing excellent work-life balance—an uncommon perk in nursing.
We are specifically seeking Licensed Practical Nurses (LPNs) who are passionate about patient advocacy, care coordination, and supporting individuals at critical points in their treatment journey.



Job Duties & Responsibilities:


Participate in the screening of people requesting services.

  • Identify potential care needs that require nursing review.
    • Clinical disease management
    • Specific profiles (older adults, cognitive/developmental delays, etc.)
    • Medical equipment
    • Ongoing therapy needs
    • Eating Disorders
    • Addictions
    • Medical Condition(s)​
  • Assure that care screenings, stabilization, and transfers from admissions are delivered according to Emergency Medical Treatment and Labor Act (EMTALA) and associated regulatory requirements.
  • Provide clinical resources to admission staff


Plan appropriately for a patient to access care

  • Collaborate and communicate with intake team members, unit/program team members, and medical staff to plan for incoming admissions. This could include but is not limited to:
    • Review of medical records
    • Participating in pre-admission special staffings
    • Coordinate and Support transfers from one facility to Rogers (including ER transfers and admitted patients) by working through complex medical situations, completing timely nurse to nurse reviews and collaborating with our medical team for accommodation of admission
    • Communicate directly with patient/family for care coordination needs


Act as an advocate for patients.

  • Ensure patients are well-informed of their treatment options available to them and assist them with obtaining access to support their well-being
  • Provide the patient with clear information while remaining sensitive to individual patient/family stressors.
  • Act as a patient advocate, use knowledge of patient rights and responsibilities, and protect patient’s privacy and confidentiality.
  • Engage in case management type tasks to follow cases through to becoming eligible for admission into a Rogers program.


Complete other admission procedures as needed within the department which could include working knowledge of insurance, bed status, program availability, callbacks with recommendations, and all other duties as assigned within scope of practice.


Be aware of census and program availability throughout the system.

  • Have working knowledge of the levels of care and programs offered throughout the system
  • Understand program-specific admission criteria.
  • Help with census management
    • Assist with a review of clinical declines as needed.
    • Assist with gaining access to care within the system based on program availability
    • Assist with bed assignment and interface with unit re: physician assignments or bed/room changes, no roommate orders, etc.


Adhere to the Nursing department and Hospital’s standards of nursing practice and standards of patient care.

  • Participate in continuing education and in-service programs to increase clinical competence and to meet professional needs and goals.
  • Attend 100% of required in-services, as scheduled.


Carry out nursing functions related to patient access to care, staff operations, and department organization.

  • Contribute to Nursing and Hospital functions through active participation on committees and attendance at designated meetings.
  • Serve as a role model for peers and as a mentor for team members in admissions department. Ensure effective use of communication, teaching and leadership skills.


Participate in projects, tasks and continuing education opportunities to improve professional skills and unit/department systems.

  • Develop goals and objectives for professional growth and discuss ways to achieve them with Patient Access supervisor
  • Take initiative to develop professional skills through continuing education.
  • Discuss, on a regular basis, progress toward work improvement goals with Patient Access supervisor
  • Seek out projects and/or extra tasks to complete, based upon the needs of the department or the immediate shift.


Promote department goals as well as the mission of the hospital.

  • Communicate goals to fellow staff members.
  • Demonstrate measurable goal achievement.
  • Maintain department policies and procedures.
  • Include requirements and guidelines from external agencies (i.e., JCAHO, state).
  • Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed.
  • Demonstrate acceptance and training of student interns in the department, as directed.


Demonstrate understanding of JCAHO and other regulatory agency compliance regulations.

  • Involve self in the learning and application of standards relevant to the marketing department.
  • Participate in inservices, seminars and other meetings to increase involvement and awareness of regulations.
  • Involve self in the education of other disciplines regarding the marketing department’s regulations.


Conduct self in a professional manner.

  • Demonstrate organizational skills that promote timely response to all inquiries and to task completion.
  • Communicate with all individuals in a positive and professional manner.
  • Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution.
  • Communicate concerns and provide solutions for same.
  • Attend outside seminars to promote professional growth.
  • Demonstrate a positive and professional attitude toward parties outside the hospital (patient families, visitors, vendors, etc.)
  • Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control, and Employee Health policies and programs.
  • Use courteous, cooperative, and respectful behavior when working with patients, families, physicians, visitors, and Hospital employees.
  • Demonstrate a working knowledge of Hospital/department policies and procedures.
  • Demonstrate consistent acceptance of professional accountability for own practice shown by follow-through on patient and organizational concerns.
  • Support changes in staffing/scheduling when unit and Hospital patient care needs require.
    • Accept reassignment in a positive manner.
    • Demonstrate willingness to adjust work schedule, when able, to meet patient’s needs.
  • Recognize need for support, week appropriate assistance when needed, and offer assistance to peers.
  • Project a professional image by wearing appropriate, professional attire.


Additional Job Description:


Education/Training Requirements:

  • LPN license required
  • Previous psychiatric experience with children, adolescents, and adults is preferred.
  • Every other weekend, 10-hour shifts. Flexible on hours: 10-8, 11-9, or 12-10



Registered Nurse Board Certified - Cert, Registered Nurse - Cert


With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

  • Health, dental, and vision insurance coverage for you and your family 
  • 401(k) retirement plan 
  • Employee share program 
  • Life/disability insurance 
  • Flex spending accounts  
  • Tuition reimbursement 
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

Company Description

ABOUT ROGERS BEHAVIORAL HEALTH

Since its opening in 1907, Rogers offers evidence-based treatment for adults, children, and adolescents with depression and other mood disorders, eating disorders, addiction, obsessive-compulsive and anxiety disorders, and posttraumatic stress disorder.

Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

For more information, visit rogersbh.org.

EOE/MFDV

Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)


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