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Call Center Weekends Jobs in Missouri (NOW HIRING)

Flint Holding Company LLC

Director of Operations

Kansas City, MO · On-site

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stabilize call center leadership and floor execution. * Lock a repeatable weekend staffing model by trade. * Build a service/install capacity plan that supports peak demand and profitable growth.

OctaPharma Plasma

Center Operations Manager II

Independence, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ... Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically ...

Octapharma Plasma

Center Operations Supervisor

Gladstone, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Center Operations Supervisor This Is What You'll Do: * Responsible for providing feedback for ... Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically ...

Octapharma Plasma

Center Operations Manager II

Independence, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Center Operations Manager II This Is What You'll Do: * Maintains a thorough understanding of and ... Ability to work daytime and evening hours, weekends, holidays, extended shifts and periodically ...

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Be Seen First

Telephone Interviewer

Columbia, MO · On-site

$15 - $16/hr

Must be available for evenings and weekends * Must work at least one 4-hour shift on Saturdays ... On-site office/call center * Climate-controlled and casual dress code * Paid breaks during each ...

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All JobsCall Center Weekends JobsCall Center Weekends Jobs in Missouri

Call Center Weekends information

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What are popular job titles related to Call Center Weekends jobs in Missouri?

For Call Center Weekends jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Call Center Weekends jobs in Missouri look for?

The top searched job categories for Call Center Weekends jobs in Missouri are:

What cities in Missouri are hiring for Call Center Weekends jobs?

Cities in Missouri with the most Call Center Weekends job openings:

Call Center Weekends jobs near you

Data Collection Center (DCC) Interviewer 1- JOLTS (Kansas City, Missouri)

Manhattan Strategy Group

Kansas City, MO

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.
 
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.
 
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.
Position Highlights
  • Day shift, Monday–Friday (8:00 AM–4:30 PM CST)
  • No weekends
  • Full-time, 40 hours/week
  • H&W benefits (Health, dental, vision, and 401(k))
  • Paid holidays
  • Promote from within culture
  • On-site location: Kansas City, MO 64108
Duties:
Typical duties shall include but are not limited to the following:
  • Enrolls companies into the JOLTS survey.
  • Processes confidential data records obtained through interviews or other approved means.
  • Performs editing and screening testing in accordance with established DCC standards.
  • Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.
  • Performs editing and reasonable testing in accordance with established JOLTS standards.
  • Reviews error messages and corrects data where applicable, and as needed, redirect data for error correction.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting calls.
  • Performs edit reconciliation of self-reported data.
Minimum Qualifications: 
  • Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process. 
  • High School diploma or equivalent plus two years of relevant experience.
  • Two years of experience using Microsoft Office suite or equivalent software.
  • Experience using the internet for research. 
Preferred Experience:
  • Call center, strong customer service and sales experience
  • Consistent work history and excellent attendance record
  • Excellent persuasive/negotiation skills
MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact HR@ManhattanStrategy.com.
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.