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Call Center Spanish Jobs in Spring, TX (NOW HIRING)

Fccu

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$15.25 - $19/hr

Bilingual (Spanish) is preferred. If you are interested in making a "First-Rate" difference in our ... Minimum of one year of call center or related experience * Customer service/sales experience, in ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department ... Bilingual (Spanish) is preferred. If you are interested in making a "First-Rate" difference in our ...

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How much do call center spanish jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for call center spanish in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a call center Spanish?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the typical responsibilities of a call center Spanish?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in a call center Spanish position?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Spring, TX?

The most popular types of Call Center Spanish jobs in Spring, TX are:

What are popular job titles related to Call Center Spanish jobs in Spring, TX?

For Call Center Spanish jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Spanish jobs in Spring, TX look for?

The top searched job categories for Call Center Spanish jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Spanish jobs?

Cities near Spring, TX with the most Call Center Spanish job openings:

Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Specialist- Behavioral Health-Bilingual Spanish/English

Legacy Community Health

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Legacy Community Health rating

7.0

Company rating: 7.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Benefits
  • Paid Time Off & Paid Company Holidays
  • Medical, Dental, Vision & Life Insurance
  • Flexible Spending Account (FSA)
  • 403(b) Retirement Plan with Company Match
  • Short-Term & Long-Term Disability
  • $0 Copay for Legacy Provider visits
  • $0 Copay for prescriptions filled at Legacy Pharmacies
  • Travel Insurance & Pet Insurance
  • Subsidized Gym Membership
  • And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!Location: Legacy Montrose Allen Parkway - 2929 Allen Pkwy. Houston, TX 77019
Call Center Specialist- Behavioral Health-Bilingual Spanish/English (Job Overview)Schedule: 7:30AM-5PM | 8 HR Shifts
Are you ready to be the warm, welcoming voice that guides our patients through their healthcare journeys? At Legacy Community Health, we're more than just a healthcare provider-we're a family dedicated to making a meaningful difference in the communities we serve. As a Bilingual Call Center Specialist, you'll play a pivotal role in ensuring our patients feel seen, heard, and cared for from the very first interaction.
  • Be the first point of contact: You'll be the friendly voice that schedules appointments, answers questions, and provides vital information to our patients.
  • Supportive environment: Join a collaborative and nurturing team where your contributions truly matter.
  • Work-life balance: Enjoy a role that values your personal and professional well-being, giving you the space to thrive in both areas.
  • Team growth: Take advantage of mentorship and development opportunities designed to help you grow in your career.
  • Mission-driven work: Contribute to Legacy's mission of delivering outstanding healthcare services with compassion and respect.
Key Responsibilities
  • Serve as the welcoming first point of contact by managing inbound and outbound calls in a call-center environment.
  • Maintain a positive and compassionate attitude while assisting patients with their needs.
  • Adhere to scheduled work hours and ensure a seamless and pleasant experience for all callers.
  • Schedule patient appointments following established protocols and procedures.
  • Discuss referrals, insurance status, and eligibility to ensure patients have access to appropriate care.
  • Stay updated on processes and developments within your area of expertise to provide accurate information.
  • Use excellent problem-solving skills and available resources to address patient inquiries effectively.
  • Collaborate with clinical and other departments to ensure all requirements for appointments and treatments are met.
  • Identify high-risk or urgent symptoms and relay necessary information promptly to clinical staff.
  • Accurately enter patient demographics and log call details into the system.
  • Multitask effectively, such as speaking on the phone while operating a computer.
  • Understand and apply basic healthcare terminology while maintaining compliance with HIPAA policies.
  • Respond to emails and other non-phone inquiries in a timely manner.
  • Apply interpersonal skills to de-escalate situations and address subtle indicators of patient distress.
  • Perform other related duties as assigned to support the team and organization.
Minimum Qualifications
  • High school graduate or equivalent required.
  • 1-2 years customer service experience highly preferred.
  • Clinical office support experience highly preferred.
  • Customer service oriented.
  • Pleasant, professional, and articulate phone voice.
  • Ability to handle multiple incoming callers/patients, tasks and responsibilities.
  • Strong verbal and written grammar skills.
  • Accurate keyboard typing, data-entry, and mouse navigation skills.
  • Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites.
  • Basic knowledge such as math, alphabetical or numerical filing may also be required.
  • Patient scheduling experience.
  • Attends to workstation on time, ready to work, with minimal absenteeism.
  • Knowledge of medical terminology and/or insurance terminology preferred.
  • Bilingual English/Spanish strongly preferred with the ability to read, write, interpret and disseminate information in both languages.
About Legacy Community Health
As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health-every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job-they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.
At Legacy Community Health, our mission-Driving healthy change in our communities-guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:Approachable & Collaborative
We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.Driven & Committed
We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change-within ourselves, our teams, and the communities we serve.Perceptive & Thoughtful Communicators
We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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