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Call Center Spanish Jobs in Spring, TX (NOW HIRING)

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How much do call center spanish jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call center spanish in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a call center Spanish?

A Call Center Spanish job involves handling customer service, sales, or technical support calls in Spanish. Agents assist Spanish-speaking customers with inquiries, troubleshooting, and account management. They must have strong communication skills and the ability to resolve customer issues efficiently. Many positions require fluency in both Spanish and English to assist bilingual customers.

What are the typical responsibilities of a call center Spanish?

In a Call Center Spanish position, your main responsibilities include answering incoming calls from Spanish-speaking customers, addressing inquiries, resolving issues, and documenting call details in the company’s CRM system. You may also handle order processing, provide product or service information, and occasionally make outbound calls for follow-up or surveys. Collaboration with team supervisors or other departments is common to resolve complex cases. The work environment is often fast-paced, requiring you to manage multiple conversations and maintain a high level of professionalism and empathy with every interaction.

What are the key skills and qualifications needed to thrive in a call center Spanish position?

To thrive as a Call Center Spanish representative, you need fluency in both Spanish and English, excellent verbal communication skills, and a high school diploma or equivalent. Experience with customer relationship management (CRM) software, headset phone systems, and sometimes call scripting tools is typically required. Strong listening skills, patience, and the ability to stay calm under pressure are outstanding soft skills in this field. These competencies ensure effective customer support, seamless information handling, and a positive experience for both customers and the company.

What are the most commonly searched types of Call Center Spanish jobs in Spring, TX?

The most popular types of Call Center Spanish jobs in Spring, TX are:

What are popular job titles related to Call Center Spanish jobs in Spring, TX?

For Call Center Spanish jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Call Center Spanish jobs in Spring, TX look for?

The top searched job categories for Call Center Spanish jobs in Spring, TX are:

What cities near Spring, TX are hiring for Call Center Spanish jobs?

Cities near Spring, TX with the most Call Center Spanish job openings:

Call Center Spanish jobs near you
Infographic showing various Call Center Spanish job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Bilingual Contact Center Representative (Spanish)

Houston, TX • Remote

Tivly
51 - 200 employees
Learn more about Tivlyexternal

$14/hr

Full-time

Re-posted 9 days ago

Tivly rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description


Tivly is one of the fastest-growing, profitable Insurtech companies that connect businesses with insurance solutions. Combining a best-in-class call center with a proprietary content and customer management platform, we deliver qualified new customers to our partners and match businesses with insurance providers who fit their specific business needs.
Candidates must currently live in one of the following states: 
Alabama, Florida, Georgia, Michigan, Mississippi, Missouri, North Carolina, Oklahoma, Tennessee, Texas, or Virginia.
Training: 12:30 PM- 7:30 PM Central Standard Time (16 days)
Shift Availability: 12 PM- 9 PM Central Standard Time (1 PM - 10 PM Eastern Standard Time)
Summary
The work-from-home Contact Center Representative works in a high-volume, fast-paced environment, handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business.
The ideal candidate has a minimum of two (2) years of customer support experience working in a remote call center environment and is comfortable reading scripts.
As the voice of our company, the Contact Center Representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
Job Requirements
  • Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs.
  • Follow communication scripts and use knowledge of products and services to go off-script when necessary.
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
  • Meet daily qualitative and quantitative targets. Achieve all objectives for service, productivity, and quality standards.
  • Five-day work week (full-time). Saturday may be required. 

Equipment Requirements:
  • Must have a desktop or laptop
  • Access to high-speed internet
  • Dedicated noise-free workspace
  • RAM & CPU: less than 80% usage
  • RAM (physical memory): minimum 8 GB

Qualifications
  • Fluent in Spanish (speaking, reading, and writing)
  • Minimum of 2 years of experience providing customer support in a call center or similar environment
  • Minimum of 2 years working from home
  • High School diploma or equivalent
  • Strong experience with technology and proficient with computers, including Google Workplace (formerly G Suite), Google Chrome, and CRM software
  • Strong typing and data entry skills
  • If applying for a bilingual role in Spanish, you must be fluent in speaking, reading, and writing
  • Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice.
  • Strong time management and decision-making skills.
  • Interest in repetitive tasks.

Pay
  • $14/hour

Inclusion: It's Simple, We All Belong
Tivly celebrates diversity and equality! We are committed to building a team with a diverse variety of experiences, talents, and perspectives. We believe that creating a culture where everyone can fit in and belong has a positive influence on our communities and our customers. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s what Tivly chooses to do.
 

Applicant information collected during the hiring process will be used solely to assess qualifications, verify eligibility for employment, and make hiring decisions. Applicant data will be stored securely and retained only for as long as necessary to complete the recruitment process and meet legal, regulatory, and record‑keeping requirements, after which it will be deleted or anonymized in accordance with our data retention policies.

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