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Virtual Call Center Agent Jobs in Spring, TX (NOW HIRING)

houstonzoo

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

houstonzoo

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

Houston Zoo

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products ...

TJO 10 X 10 MANAGEMENT, L.P.

Call Center Agent

Houston, TX · On-site

$16 - $18/hr

Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed. This position reports directly to the Call Center Director. ESSENTIAL ...

Amerilife Group, LLC

Call Center Agent

Houston, TX · On-site

$12 - $15/hr

As a licensed agent, you will work with Medicare beneficiaries to find the best health insurance plan for their needs. Our clients are mostly Spanish and English speakers. Qualifications: * Bilingual ...

Don McGill Toyota

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for ...

Don McGill Toyota

SERVICE BDC

Houston, TX · On-site

$14.75 - $19/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for ...

Don McGill Toyota

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is seeking a full time Call Center Agent for our growing service department. We are currently looking for ...

AutoShop Recruiting

Outbound Call Center Agent

Houston, TX · Remote

$41K - $60K/yr

Outbound Automotive Call Specialist AutoShop Call Backs | Houston, TX (Training On-Site, Remote Opportunity Available) $41,000-$60,000+ Annual Compensation Base Pay + Monthly Performance Bonuses Earn ...

Team Gillman

Service Call Center Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don't let this amazing opportunity pass you by. These newly appointed positions are ...

Team Gillman

Service Call Center Agent

Houston, TX

$13.50 - $17.25/hr

Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don't let this amazing opportunity pass you by. These newly appointed positions are ...

Team Gillman

Service Call Center Agent

Houston, TX · On-site

$14.75 - $19/hr

Representatives for our Service Business Development Center If you love to win and are fiercely competitive, then don't let this amazing opportunity pass you by. These newly appointed positions are ...

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Spring, TX

Virtual Call Center Agent information

See Spring, TX salary details

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How much do virtual call center agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual call center agent in Spring, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.92 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Spring, TX? The most popular types of Call Center Agent jobs in Spring, TX are:
What are popular job titles related to Virtual Call Center Agent jobs in Spring, TX? For Virtual Call Center Agent jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Spring, TX look for? The top searched job categories for Virtual Call Center Agent jobs in Spring, TX are:
What cities near Spring, TX are hiring for Virtual Call Center Agent jobs? Cities near Spring, TX with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Spring, TX as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, 5% Hybrid, and 5% Remote job distribution, with an average salary of $31,867 per year, or $15.3 per hour.

Call Center Agent

houstonzoo

Houston, TX

$14.25 - $18.75/hr

Other

Posted 5 days ago

Job description

The Call Center Agent is responsible for managing a variety of guest interactions via phone, email, and in person. Responsibilities include responding to inquiries about Zoo programs and products, processing reservations, addressing general questions, and providing both pre-sale and post-sale support, including technical and functional assistance. 

 

Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife.

Our Vision: Houston Zoo will be a leader in the global movement to save wildlife.

Job Duties and Responsibilities 

  • Communicates effectively with members and guests via phone, email, and in person, providing accurate information about Zoo programs, visitation, and available products. 
  • Delivers outstanding customer service aligned with Houston Zoo’s core values, ensuring positive, professional interactions with internal and external guests. 
  • Processes registrations and reservations for on-site activities such as School Field Trips, Kids’ Birthday Parties, and other programs.  
  • Participates in data management and accurate record-keeping via Galaxy and Microsoft Dynamics 365 CRM. 
  • Maintains current knowledge of Zoo programs, services, and products by attending daily start-up meetings and reviewing internal communications. 
  • Operates computer systems and office equipment professionally to ensure accurate documentation and transaction processing. 
  • Identifies, researches, and resolves guest issues using established protocols and available resources.  
  • Promotes classes and programs while scheduling other activities. 
  • Identifies, documents, and communicates recurring trends in guest interactions to support continuous improvement in member and guest services.   
  • Prepares and distributes on-site program registration confirmation packets. 
  • Occasionally collects and processes payment transactions. 
  • Supports the Zoo’s wildlife conservation mission by participating in Wildlife Saving Opportunities, minimizing resource use, and encouraging sustainable practices among guests and staff.  
  • Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protection actions. 
  • Contributes to other operational priorities as needed. 

Education and Experience  

  • High school diploma or general education degree (GED). 
  • Two (2) years’ clerical, administrative, guest service or call center experience. 
  • Excellent organizational, interpersonal, customer service, writing, oral communication skills, and database and program skills. 
  • Ability to work independently with minimal supervision.  
  • Initiative and follow-through as well as the ability to multi-task and meet deadlines. 

ABOUT HOUSTON ZOO 

The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild.

Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.

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