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Navy Federal Call Center Jobs in Spring, TX (NOW HIRING)

FCCU

Call Center Team Lead

Houston, TX · On-site

$20/hr

We are currently seeking a Call Center Team Lead to work on-site at our Corporate Headquarters (NW ... federal employment laws. For further information, please review the Know Your Rights notice from ...

Fccu

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$15.25 - $19/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department ... federal employment laws. For further information, please review the Know Your Rights notice from ...

FCCU

Call Center Rep - Part Time (29 hours)

Houston, TX · On-site

$16/hr

We are currently seeking a Part-Time Call Center Representative for our Call Center Department ... federal employment laws. For further information, please review the Know Your Rights notice from ...

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All JobsNavy Federal Call Center JobsNavy Federal Call Center Jobs in Spring, TX

Navy Federal Call Center information

See Spring, TX salary details

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How much do navy federal call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for navy federal call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a Navy Federal Call Center?

A Navy Federal Call Center job involves assisting members with their banking needs over the phone. Representatives provide support for account inquiries, loan applications, fraud concerns, and other financial services. They must have strong communication skills, knowledge of banking products, and the ability to handle high call volumes efficiently. The role often includes training, career growth opportunities, and benefits for employees.

What does a typical day look like for an employee at the Navy Federal Call Center?

A typical day at the Navy Federal Call Center involves handling inbound member inquiries by phone, resolving account questions, processing transactions, and providing information on Navy Federal products and services. Employees work closely with team leads and other call center specialists to ensure quick and accurate solutions, often collaborating to manage call flow and share best practices. The environment is fast-paced, with structured breaks and performance targets, but team support and ongoing training help staff continuously improve. This role provides a great entry point into the financial services industry, with opportunities for advancement into supervisory or specialized support positions.

What are the key skills and qualifications needed to thrive in the Navy Federal Call Center position, and why are they important?

To thrive at a Navy Federal Call Center, strong customer service skills, problem-solving abilities, and attention to detail are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure banking protocols is typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure help standout candidates deliver exceptional member support. These skills are crucial for maintaining high member satisfaction and ensuring accurate handling of sensitive financial information in a fast-paced environment.

What are the most commonly searched types of Navy Federal Call Center jobs in Spring, TX?

The most popular types of Navy Federal Call Center jobs in Spring, TX are:

What are popular job titles related to Navy Federal Call Center jobs in Spring, TX?

For Navy Federal Call Center jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Navy Federal Call Center jobs in Spring, TX look for?

The top searched job categories for Navy Federal Call Center jobs in Spring, TX are:

What cities near Spring, TX are hiring for Navy Federal Call Center jobs?

Cities near Spring, TX with the most Navy Federal Call Center job openings:

Navy Federal Call Center jobs near you
Infographic showing various Navy Federal Call Center job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Specialist

LAZ Parking Texas, LLC

Houston, TX • On-site

$15/hr

Full-time

Re-posted 19 days ago

Job description

The Details
  • Position: Call Center Specialist
  • Location: Texas Medical Center
  • Schedule: Full-time, Evening Shifts
    • Shifts will vary between 2:00 PM to 11:00 PM depending on call center needs
  • Must be open to working weekends & holidays
  • Growth Opportunities
  • Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
  • Paid training
  • Free company uniform

The following programs are available to help support you, free of charge.
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
The Spirit of the Position:
The Call Center Specialist provides exceptional customer service by answering inbound calls and emails to help resolve inquiries, complaints, etc. in a positive and professional manner. This includes a proactive mindset, troubleshooting, dispatching, live wall monitoring and reporting of issues.
Principal Job Duties:
  • Answer incoming calls in a timely and professional manner.
  • Be responsive and timely with correspondence and problem resolution.
  • Display a caring attitude and develop a rapport with the customer base.
  • Use best practices to provide best in class customer service.
  • Log call activity and enter call data/information into the tracking system.
  • Monitor screen and email alerts, report, dispatch and clear items in a timely manner.
  • Support LAZ field operations.
  • Other related duties
Education:
  • High school diploma or GED required.
Experience:
  • Minimum 1-year call center or phone experience required.
  • Parking industry experience preferred but not required.
  • Working knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Skills:
  • Ability to communicate professionally and effectively.
  • Excellent phone, interpersonal, and organizational skills.
  • Ability to speak, read, and comprehend English language.
  • Bi-lingual abilities, including Spanish, are preferred but not required.
  • Demonstrates a sense of urgency and timeliness.
  • Demonstrates the ability to seek improvement.
  • Excellent team building and interpersonal skills.
Physical Demands:
  • Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.

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