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Navy Federal Call Center Jobs in Spring, TX (NOW HIRING)

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Cypress, TX · On-site

$16 - $19/hr

CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... federal, state, or local law. Furthermore, ACS Commercial Services, L.L.C. will make reasonable ...

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... federal, state, or local law. Furthermore, ACS Commercial Services, L.L.C. will make reasonable ...

New

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... federal, state, or local law. Furthermore, ACS Commercial Services, L.L.C. will make reasonable ...

New

The ACA Experts

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ACA Call Center Sales Account Manager

Houston, TX · On-site

$18 - $22/hr

ACA Call Center Sales Account Manager Position Summary We are looking for enthusiastic and goal ... federal and state guidelines. * Meet and exceed established monthly sales targets and key ...

Don McGill Toyota

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is ... federal, state or local laws.

Don McGill Toyota

SERVICE BDC

Katy, TX · On-site

$13.50 - $17.25/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is ... federal, state or local laws.

Don McGill Toyota

SERVICE BDC

Houston, TX · On-site

$14.75 - $19/hr

Call Center Agent - Service Department - Don McGill Toyota Houston Don McGill Toyota Houston is ... federal, state or local laws.

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Showing results 21-40

All JobsNavy Federal Call Center JobsNavy Federal Call Center Jobs in Spring, TX

Navy Federal Call Center information

See Spring, TX salary details

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How much do navy federal call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for navy federal call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a Navy Federal Call Center?

A Navy Federal Call Center job involves assisting members with their banking needs over the phone. Representatives provide support for account inquiries, loan applications, fraud concerns, and other financial services. They must have strong communication skills, knowledge of banking products, and the ability to handle high call volumes efficiently. The role often includes training, career growth opportunities, and benefits for employees.

What does a typical day look like for an employee at the Navy Federal Call Center?

A typical day at the Navy Federal Call Center involves handling inbound member inquiries by phone, resolving account questions, processing transactions, and providing information on Navy Federal products and services. Employees work closely with team leads and other call center specialists to ensure quick and accurate solutions, often collaborating to manage call flow and share best practices. The environment is fast-paced, with structured breaks and performance targets, but team support and ongoing training help staff continuously improve. This role provides a great entry point into the financial services industry, with opportunities for advancement into supervisory or specialized support positions.

What are the key skills and qualifications needed to thrive in the Navy Federal Call Center position, and why are they important?

To thrive at a Navy Federal Call Center, strong customer service skills, problem-solving abilities, and attention to detail are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and secure banking protocols is typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure help standout candidates deliver exceptional member support. These skills are crucial for maintaining high member satisfaction and ensuring accurate handling of sensitive financial information in a fast-paced environment.

What are the most commonly searched types of Navy Federal Call Center jobs in Spring, TX?

The most popular types of Navy Federal Call Center jobs in Spring, TX are:

What are popular job titles related to Navy Federal Call Center jobs in Spring, TX?

For Navy Federal Call Center jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Navy Federal Call Center jobs in Spring, TX look for?

The top searched job categories for Navy Federal Call Center jobs in Spring, TX are:

What cities near Spring, TX are hiring for Navy Federal Call Center jobs?

Cities near Spring, TX with the most Navy Federal Call Center job openings:

Navy Federal Call Center jobs near you
Infographic showing various Navy Federal Call Center job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Rep (Switchboard Operator)

Innovation At Work

Houston, TX • On-site

Full-time

Re-posted 13 days ago

Job description

POSITION OVERVIEW
  • Operators should assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization
  • Shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions.
  • Answer all incoming calls using the MEDVAMC Standard Greeting in a polite, efficient, and friendly manner, even during heavy workload or crises.
  • Provide general information such as visiting hours and directions to the Medical Center.
  • Operate emergency call and alarm systems, including Code Blue, fire, disaster, Code Green, Code Brown, and other urgent notifications.
  • Use audio, radio, and digital paging systems, and maintain relevant records.
  • Respond to patient and employee locator inquiries using computer terminals and published rosters.
  • Operate the public address and radio paging systems as required, particularly during emergencies.
  • Handle threatening or suicidal calls calmly and professionally, follow suicide prevention protocols, and notify proper authorities.
  • Maintain up-to-date on-call personnel and essential staff schedules.
  • Utilize two-way radios to communicate with Police and provide assistance during emergencies.
  • Maintain workspace security and prevent unauthorized access.
  • Adhere to ADP and Privacy Act guidelines for securing printed and electronic data.
  • Assist with placing commercial and FTS (Federal Telecommunication System) calls.
  • Report telephone equipment malfunctions and log service complaints.
  • Document and record long-distance/toll calls and emergency responses.
  • Use paging and overhead systems to support Medical Center operations.

Requirements
CITIZENSHIP REQUIREMENT: US Citizenship
EDUCATION AND QUALIFICATIONS: High School Diploma or equivalent
MINIMUM REQUIRED SKILLS/EXPERIENCE:
  • Must have with at least three years of telephone switchboard operating experience, of which one year involved substantial responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings.
  • Capable of placing various types of calls and performing operator services that require familiarity with large, multi-division organizational units.
  • Must effectively deal with individuals from diverse backgrounds and work under pressure.

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