... Center. Please review the following instructions prior to submitting your job application ... Business Operations Manager-Support Services Job Summary:Plans, coordinates, and manages the daily ...
... Center. Please review the following instructions prior to submitting your job application ... Business Operations Manager-Support Services Job Summary:Plans, coordinates, and manages the daily ...
Data Center Technician
Canton, MS · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician
Canton, MS · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician
Canton, MS · On-site
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician
Canton, MS · On-site
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician
Canton, MS · On-site
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician
Canton, MS · On-site
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a ...
The Sr. Operations Manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Fulfillment Center (FC). This position requires a ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technicians should be willing to work both independently and with a team. Work ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Logistics Operations Intern
Madison, MS · On-site
The successful candidate will gain valuable exposure to distribution center operations while developing skills applicable to future careers in logistics, supply chain management, and operations.
Logistics Operations Intern
Madison, MS · On-site
The successful candidate will gain valuable exposure to distribution center operations while developing skills applicable to future careers in logistics, supply chain management, and operations.
The successful candidate will gain valuable exposure to distribution center operations while developing skills applicable to future careers in logistics, supply chain management, and operations.
Quick apply
The successful candidate will gain valuable exposure to distribution center operations while developing skills applicable to future careers in logistics, supply chain management, and operations.
Manager, Ticket Operations
Pearl, MS · On-site
Manager, Ticket Operations About the Mud Monsters The Mississippi Mud Monsters are a professional ... Handle will-call, exchanges, reprints, account questions, premium service requests and other ...
Manager, Ticket Operations
Pearl, MS · On-site
Manager, Ticket Operations About the Mud Monsters The Mississippi Mud Monsters are a professional ... Handle will-call, exchanges, reprints, account questions, premium service requests and other ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... operations managers, and other vital roles. You'll collaborate with people across AWS to help us ...
Call Center Operations Manager information
See Jackson, MS salary details
$27.4K - $35.7K
4% of jobs
$35.7K - $43.9K
13% of jobs
$46K is the 25th percentile. Wages below this are outliers.
$43.9K - $52.2K
32% of jobs
The median wage is $52.7K / yr.
$52.2K - $60.4K
18% of jobs
$60.4K - $68.6K
6% of jobs
$71.7K is the 75th percentile. Wages above this are outliers.
$68.6K - $76.9K
4% of jobs
$76.9K - $85.1K
4% of jobs
$85.1K - $93.4K
3% of jobs
$93.4K - $101.6K
6% of jobs
$101.6K - $109.8K
7% of jobs
$109.8K - $118.1K
1% of jobs
$27.4K
$64.2K
$118.1K
How much do call center operations manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for call center operations manager in Jackson, MS is $64,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $79,300.00 per year, depending on experience, location, and employer.
What does a call center operations manager do?
A Call Center Operations Manager oversees the daily operations of a call center to ensure high performance and customer satisfaction. They manage staff, implement policies, monitor key metrics, and work to improve efficiency and service quality. Their responsibilities include training employees, handling escalated issues, and ensuring compliance with company standards. Ultimately, they play a crucial role in achieving organizational goals by optimizing call center processes.
What are the key skills and qualifications needed to thrive as a call center operations manager?
To thrive as a Call Center Operations Manager, you need strong leadership, analytical, and process optimization skills, often backed by a degree in business or management and relevant call center experience. Familiarity with workforce management software, CRM systems, and quality assurance tools is typically required. Exceptional communication, conflict resolution, and motivational abilities help drive team performance and maintain staff engagement. These qualities are essential for ensuring operational efficiency, high customer satisfaction, and the achievement of organizational targets.
What are some common challenges faced by call center operations managers, and how can they be addressed?
Call Center Operations Managers often face challenges such as high employee turnover, maintaining consistent service quality, and adapting to fluctuating call volumes. To address these, it's important to focus on robust training programs, establish clear performance metrics, and foster a positive team culture. Leveraging technology for real-time monitoring and workforce management can also help streamline operations and improve both agent and customer satisfaction. Proactive communication with team members and continuous process improvement are key strategies for success in this role.
What is the difference between Call Center Operations Manager vs Call Center Supervisor?
| Aspect | Call Center Operations Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees overall call center operations, strategic planning, and team management | Manages daily team activities, monitors performance, and handles escalations |
| Required Credentials | Bachelor's degree, experience in call center management, leadership skills | High school diploma or equivalent, experience in customer service, team supervision |
| Work Environment | Office-based, strategic meetings, cross-department collaboration | Office or call center floor, direct team supervision |
| Industry Usage | Common in large call centers, BPOs, and corporate customer service | Found in smaller call centers, retail, and service industries |
The Call Center Operations Manager focuses on strategic oversight and overall performance, while the Call Center Supervisor handles daily team management and immediate customer service issues. Both roles are essential but differ in scope and responsibilities.
What are popular job titles related to Call Center Operations Manager jobs in Jackson, MS?
For Call Center Operations Manager jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Call Center Operations Manager jobs in Jackson, MS look for?
The top searched job categories for Call Center Operations Manager jobs in Jackson, MS are:
- Call Center Manager
- Work From Home Call Center Customer Service
- Part Time Costco Call Center
- Executive Call Center Manager
- Night Shift Western Union Call Center
- Remote Call Center Assistant
- Flex Time Bilingual Spanish Call Center Customer Service Representative
- Director Aaa Call Center
- Assistant Etihad Airways Call Center
- Virtual Call Center Manager
What cities near Jackson, MS are hiring for Call Center Operations Manager jobs?
Cities near Jackson, MS with the most Call Center Operations Manager job openings:
Business Operations Manager-Support Services
Jackson, MS • On-site
Full-time
Re-posted 7 days ago
University Of Mississippi Medical Center rating
7.4
Based on 47 frontline employees who took The Breakroom Quiz
344th of 1,065 rated hospitals
Job description
Hello,
Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:
- Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
- You must meet all of the job requirements at the time of submitting the application.
- You can only apply one time to a job requisition.
- Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
- Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.
After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.
Thank you,
Human Resources
Important Applications Instructions:Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:R00052255Job Category:Professional and TechnicalOrganization:Operations Support ServicesLocation/s:Main Campus JacksonJob Title:Business Operations Manager-Support ServicesJob Summary:Plans, coordinates, and manages the daily business and administrative operations of a major organization within the health system. Tracks and monitors the capital and non-capital equipment, facility, and contracting needs.Education & ExperienceEducation and Experience Required:
Bachelor's degree and three (3) years' work experience in business operations or administrative support
Certifications, Licenses or Registration Required:
N/A
Knowledge, Skills & AbilitiesKnowledge, Skills, and Abilities:
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Verbal and written communication skills. Interpersonal skills. Skill in the use of personal computers and related software applications. Organizational skills. Ability to implement policies and procedures.
Responsibilities:
Develops, implements, and monitors business plans, budgets, and operational strategies to support organizational goals.
Assists with formulation and tracking of budgets including managing purchases of equipment, maintaining records, preparing reports and receiving and distributing equipment.
Establishes and maintains comprehensive and current record of executed agreements.
Supports special projects and committees.
Liaises with internal and external constituencies regarding projects, equipment and contracts.
Researches, develops, and implements plans to maximize utilization of organization resources.
Maintain relation with partners and ensure deliverables are tracked and met to specification.
Reviews and develops policies and procedures impacting assigned area.
May assist with the delegation of tasks to administrative support personnel.
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
Physical and Environmental Demands:
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, frequent twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:Full timeFLSA Designation/Job Exempt:YesPay Class:SalaryFTE %:100Work Shift:DayBenefits Eligibility:Grant Funded:NoJob Posting Date:08/14/2026Job Closing Date (open until filled if no date specified):What University Of Mississippi Medical Center employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About University of Mississippi Medical Center
Sourced by ZipRecruiter
The University of Mississippi Medical Center (UMMC) is the state's sole academic medical center, focused on enhancing the lives of Mississippi residents through education, research, and healthcare. UMMC houses seven health science schools with over 3,000 enrolled students, and its researchers are renowned for their contributions to areas like heart disease, diabetes, hypertension, and cancer treatment. Their efforts not only improve health outcomes but also drive economic growth and job opportunities in the state.
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Jackson, MS, US
Year founded
1955