1

Call Center Manager Jobs in Denison, TX (NOW HIRING)

... following: phone sales, call center, appointment setting, customer service, or inside sales ... Comfortable with a CRM, texting platforms, and Google Workspace * Reliable transportation and ...

Sales Representative

Sherman, TX · On-site

$76K - $121K/yr

... call center or door-to-door sales environment and want to level up their professional careers ... You will work with business owners, benefits managers, and their employees individually at times ...

next page

Showing results 1-20

Call Center Manager information

See Denison, TX salary details

$25.8K

$55.8K

$95.7K

How much do call center manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for call center manager in Denison, TX is $55,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.

What are the most commonly searched types of Call Center jobs in Denison, TX?

The most popular types of Call Center jobs in Denison, TX are:

What are popular job titles related to Call Center Manager jobs in Denison, TX?

For Call Center Manager jobs in Denison, TX, the most frequently searched job titles are:

What cities near Denison, TX are hiring for Call Center Manager jobs?

Cities near Denison, TX with the most Call Center Manager job openings:

Infographic showing various Call Center Manager job openings in Denison, TX as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,795 per year, or $26.8 per hour.

REGISTERED NURSE (RN) - BED CONTROL/CALL CENTER

Denison, TX • On-site

Wellington Regional Medical Center
Health Care and Social Assistance • 501 - 1,000 employees

Other

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Registered Nurse (RN)

Responsibilities Texoma Medical Center, a 414-bed acute care facility has been providing quality health care to the residents of North Texas and Southern Oklahoma since 1965. Our main campus is located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth area and just south of the Texas/Oklahoma border. In addition, we have numerous facilities in locations throughout the Texoma region. Since 1965, TMC has forged a special relationship with the people of North Texas and Southern Oklahoma. Texoma residents have come to depend on TMC to meet a spectrum of physical, mental and spiritual needs. TMC has responded with unique services to provide the kind of sophisticated, experienced care that was once available only in major metropolitan areas. We offer major specialty services including open heart surgery and neurosurgery. Advanced resources such as certified trauma care support TMC's role as a regional specialty center. The basic purpose of nursing is to provide safe, competent nursing care for patients in accordance with facility policies, standards, and philosophy. Additionally, nursing will provide professional leadership and support to the healthcare team. The concepts of Patient Centered Care will provide the foundation for all nursing care. Demonstrates Service Excellence standards at all times. The Standards of Practice set forth by the professional nursing associations will provide guidelines for the competent, safe and professional practice.

Benefits available for our Registered Nurse (RN) include: Tuition Assistance Career Development opportunities Flexible Scheduling HealthStream online learning catalogue with plenty of free CEU courses Challenging and rewarding work environment Competitive Compensation and generous Paid Time Off (PTO) Excellent Medical, Dental, Vision and Prescription Drug plan 401K with company match and discounted stock plan Pet Insurance SoFI Student Loan Refinancing Program More information is available on our Benefits Guest Website: benefits.uhsguest.com

What do our current nurses value at Texoma Medical Center & UHS? A safe and supportive environment that puts patient care first and values the nursing profession. One of the most rewarding aspects of working as a Registered Nurse (RN) is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. You are never alone, as you are part of a large, nationwide network of peer nurses and nursing leaders that educate the field, routinely exchange ideas, and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career through our Charge, Supervisor and Nurse Manager-in-training programs and nursing executive tract. We are proud of our robust continuing education options and opportunities for skills diversification and career advancement as a Registered Nurse (RN) with UHS. We want to help you succeed and grow in your profession and enjoy a sense of belonging and trust that comes through your expanding experience. At UHS, we are a System of Care, and you have a voice.

About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications Performs as a team member within the Patient Care Service Department with Medical Staff, Nursing, other hospital departments and Physician's office staff in assuring all necessary information is accurate and readily available for the admission of patients. Provides patient room assignments according to written admission Policy and Procedure. Assures customer service within the scope of the position. Registered Nurse (RN) Job Requirements: Current RN licensure in the State of Texas, or compact required, BSN preferred. Three to five years experience in acute care hospital setting required. Must demonstrate knowledge and ability to work effectively with all levels of personnel. Must possess excellent communication skills and demonstrate team leadership. Must have the ability to problem solve and think critically. Must possess basic computer application skills. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.