ZipRecruiter

Log In

1

Call Center Manager Jobs in Commack, NY (NOW HIRING)

Michelsgaming

Call Center representative

New York, NY · On-site

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

FlexStaff

Call Center Representative

Lake Success, NY

$22/hr

FlexStaff is hiring a temporary call center representative to join our client's team. Assignment is ... Excellent time management and organizational *Additional Salary Detail The salary range and/or ...

Michels Gaming

Call Center representative

New York, NY

$17.50 - $22/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

FlexStaff

Call Center Representative

Lake Success, NY · On-site

$22/hr

FlexStaff is hiring a temporary call center representative to join our client's team. Assignment is ... Excellent time management and organizational *Additional Salary Detail The salary range and/or ...

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

Title: Sales Call Center Representative I Company: Oak Street Health Location: Remote Role ... Good attendance and time management skills are critical for success in this role * Experience ...

Limitless East Marketing

Call Center Agent

New York, NY

$16.50 - $21.50/hr

We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic customer service ... You will play a crucial role in enhancing customer satisfaction by resolving inquiries, managing ...

New

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY · On-site

$20 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK SCHEDULE: Full time 10am - 6pm Sunday + weekday Must be able to work every Saturday BENEFITS $20-$21per ...

Bartlett Dairy, Inc.

Call Center Representative

Jamaica, NY · On-site

$20 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK SCHEDULE: Full time 10am - 6pm Sunday + weekday Must be able to work every Saturday BENEFITS $20-$21per ...

Spire Orthopedic Partners

Call Center Agent

Great Neck, NY · On-site

$19.85 - $24.80/hr

As a Management Services Organization (MSO), Spire provides the infrastructure for administrative ... Health care receptionist or call center experience preferred. * HIPAA and other Insurance ...

previous pagenext page

Showing results 21-40

All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Commack, NY

Call Center Manager information

See Commack, NY salary details

$30.5K

$66.1K

$113.4K

How much do call center manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for call center manager in Commack, NY is $66,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $77,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Commack, NY?

The most popular types of Call Center jobs in Commack, NY are:

What are popular job titles related to Call Center Manager jobs in Commack, NY?

For Call Center Manager jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Commack, NY look for?

The top searched job categories for Call Center Manager jobs in Commack, NY are:

What cities near Commack, NY are hiring for Call Center Manager jobs?

Cities near Commack, NY with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Commack, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,103 per year, or $31.8 per hour.

Call Center Representative

FlexStaff Commercial Temp

Garden City, NY

$22/hr

Full-time

Posted 8 days ago

Job description

FlexStaff is hiring a temporary call center representative to join our client's team. Assignment is starting at three months with the possibility of extension.

Location: Garden City, NY - 100% on-site

Pay: Hourly $22.00

 Essential Functions:

  • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications.

  • Knowledge of EPIC software: preferred 

  •  Route escalated calls to the appropriate department and personnel.

  • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.

  •  Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits.

  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

  • Answer a high volume of calls

 Knowledge & Skills Required:

  • High School Diploma or equivalent

  •  Strong customer service skills; ability to diffuse client frustrations

  •   Excellent interpersonal and communication skills

  • Ability to use logic and problem-solving skills to resolve issues

  •  Ability to work independently under tight deadlines in a rapidly changing environment

  • Excellent time management and organizational 

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Apply