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Call Center Manager Jobs in Boiling Springs, SC (NOW HIRING)

Dollar General

INBOUND/OUTBOUND MANAGER

Jonesville, SC · On-site

Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification. * Conducts daily status meetings with management team to review ...

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

$50K - $60K/yr

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

AMBA

Inside Sales Insurance Specialist

Spartanburg, SC · Remote

$50K - $60K/yr

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

Liveops

Remote Customer Service Representative

Greer, SC · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

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Call Center Manager information

See Boiling Springs, SC salary details

$25.8K

$55.9K

$95.9K

How much do call center manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for call center manager in Boiling Springs, SC is $55,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $65,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Boiling Springs, SC?

The most popular types of Call Center jobs in Boiling Springs, SC are:

What are popular job titles related to Call Center Manager jobs in Boiling Springs, SC?

For Call Center Manager jobs in Boiling Springs, SC, the most frequently searched job titles are:

What job categories do people searching Call Center Manager jobs in Boiling Springs, SC look for?

The top searched job categories for Call Center Manager jobs in Boiling Springs, SC are:

What cities near Boiling Springs, SC are hiring for Call Center Manager jobs?

Cities near Boiling Springs, SC with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Boiling Springs, SC as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,931 per year, or $26.9 per hour.

Call Center Sales Representative

Sales and Marketing

Simpsonville, SC

$70K/yr

Full-time

Re-posted 6 days ago

Key responsibilities

  • Handle inbound sales calls to acquire new customers and upsell products and services to existing customers.

  • Become a product expert by mastering order processing systems and explaining products and services to customers.

  • Collaborate with other departments to resolve customer issues and promote marketing campaigns and promotions.

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction.


What our Call Center Sales Representatives Enjoy Most About the Role

  • Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
  • Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
  • Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. 
  • Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. 

Working Conditions

  • Normal office environment.

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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Qualifications:

Required Qualifications

Education

  • High school diploma or equivalent.

Skills & Abilities

  • Clear, straightforward and professional communication with customers and colleagues. 
  • Proven sales techniques with consistent achievement of sales goals. 
  • Proficiency in computer and consumer electronics. 
  • Competence in using personal computers and relevant software applications, including billing systems. 
  • Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. 
  • Demonstrated judgment and initiative in accomplishing job duties. 
  • Working knowledge of cable communications products and services, including TV, internet, and telephone. 
     

Preferred Qualifications

  • 2+ years of call center sales experience.
Employment Type: Full Time

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