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Call Center Associate Jobs in Seattle, WA (NOW HIRING)

ScaleHouse Talent

Call Center Representative

Bothell, WA

$150K - $200K/yr

We're growing our call center and looking for driven representatives to help convert inbound interest into qualified in-home appointments. As an Inside Sales / Call Center Representative, you'll be ...

Accenture

Call Center Associate- Life Insurance

Redmond, WA · On-site

$21.68 - $40.53/hr

The Customer Service Associate for Life Insurance will provide call center functional and/or technical support for a Group Life Insurance client. Key Responsibilities * Handles customer service ...

New

Accenture

Call Center Associate- Life Insurance

Seattle, WA · On-site

$21.68 - $40.53/hr

The Customer Service Associate for Life Insurance will provide call center functional and/or technical support for a Group Life Insurance client. Key Responsibilities * Handles customer service ...

New

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. One application is sufficient, we ask that you do not apply to multiple of the Call ...

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

CommonSpirit Health

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours. One application is sufficient, we ask that you do not apply to multiple of the Call ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Seattle, WA

Call Center Associate information

See Seattle, WA salary details

$10

$19

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How much do call center associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for call center associate in Seattle, WA is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer service software to document interactions and ensure customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What jobs pay 4000 a week without a degree?

A Call Center Associate typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level associate positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may involve overseeing large teams or complex operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

How can I make $2000 a week working from home?

A Call Center Associate can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses in addition to base pay. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can help increase earning potential, but high weekly earnings typically require advanced roles or additional responsibilities.
What are the most commonly searched types of Call Center jobs in Seattle, WA? The most popular types of Call Center jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Call Center Associate jobs? Cities near Seattle, WA with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Seattle, WA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,674 per year, or $19.1 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site

$25.25 - $39.14/hr

Other

Re-posted 2 days ago

Job description

Where You'll Work
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
Job Summary and Responsibilities
As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.
Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.
To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.
Please Note:
This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.
One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.
Job Requirements
  • 6 months of office and/or call center, customer service or healthcare experience
  • Familiarity with medical terminology and proficient in Microsoft Office products
  • Previous call center or health care or customer service experience preferred
  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail
  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software
  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions
  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature
  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)
  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)
  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

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