ZipRecruiter

Log In

1

Call Center Associate Jobs in Edmonds, WA (NOW HIRING)

ScaleHouse Talent

Call Center Representative

Bothell, WA

$150K - $200K/yr

We're growing our call center and looking for driven representatives to help convert inbound interest into qualified in-home appointments. As an Inside Sales / Call Center Representative, you'll be ...

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

AAA Washington

Call Center Representative

Lynnwood, WA · On-site

$18.78 - $21.58/hr

CALL CENTER REPRESENTATIVE This is a temporary position with the opportunity to become permanent. WHAT YOU'LL DO: This role is responsible for providing customer service and technical assistance to ...

New

AAA Washington

Call Center Representative

Bremerton, WA · On-site

$18.78 - $21.58/hr

CALL CENTER REPRESENTATIVE This is a temporary position with the opportunity to become permanent. WHAT YOU'LL DO: This role is responsible for providing customer service and technical assistance to ...

New

Kinwell

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Associate's degree in healthcare administration, customer service, or a related field. (Preferred) * Two years of experience in a medical call center or similar environment. (Preferred) * Knowledge ...

Kinwell

Healthcare Call Center Representative

Seattle, WA

$18.25 - $22.75/hr

Associate's degree in healthcare administration, customer service, ora relatedfield. (Preferred) * Two years of experience in a medical call center or similar environment.(Preferred) * Knowledge of ...

Kinwell

Healthcare Call Center Representative

Redmond, WA

$18 - $22.50/hr

Associate's degree in healthcare administration, customer service, ora relatedfield. (Preferred) * Two years of experience in a medical call center or similar environment.(Preferred) * Knowledge of ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

next page

Showing results 1-20

All JobsCall Center Associate JobsCall Center Associate Jobs in Edmonds, WA

Call Center Associate information

See Edmonds, WA salary details

$9

$18

$22

How much do call center associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for call center associate in Edmonds, WA is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Associate, and why are they important?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What does a call center associate do?

A call center associate handles inbound or outbound customer calls to provide support, answer questions, process orders, or resolve issues. They use communication skills and may utilize customer service software to document interactions and ensure customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What jobs pay 4000 a week without a degree?

A Call Center Associate typically does not earn $4,000 a week without additional experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort rather than entry-level positions.

How does a Call Center Associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level associate positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and they may involve overseeing large teams or complex operations.

What are Call Center Associates?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

How can I make $2000 a week working from home?

A Call Center Associate can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and earning commissions or bonuses in addition to base pay. Developing strong communication skills, using relevant tools like CRM software, and gaining experience can help increase earning potential, but high weekly earnings typically require advanced roles or additional responsibilities.
What are the most commonly searched types of Call Center jobs in Edmonds, WA? The most popular types of Call Center jobs in Edmonds, WA are:
What cities near Edmonds, WA are hiring for Call Center Associate jobs? Cities near Edmonds, WA with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Edmonds, WA as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 22% Part Time, 1% Temporary, and 11% Contract. Highlights an 86% Physical, 12% Hybrid, and 2% Remote job distribution, with an average salary of $38,283 per year, or $18.4 per hour.

Call Center Representative

ScaleHouse Talent

Bothell, WA

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Harley Exteriors has served homeowners across Western Washington for over 24
years, providing high-quality windows, doors, and gutter protection solutions. We’re
growing our call center and looking for driven representatives to help convert inbound
interest into qualified in-home appointments.

As an Inside Sales / Call Center Representative, you’ll be the voice of Harley Exteriors,
speaking with homeowners who have already expressed interest in our services. Your
focus is to build rapport, qualify the opportunity, and schedule appointments for our
Sales Representatives.

What You’ll Do
  • Make outbound calls to homeowners through warm leads — no cold prospecting
  • from scratch
  • Answer inbound calls and provide excellent customer service
  • Educate prospects on Harley’s window, door, and gutter protection solutions in a
  • brief, conversational format
  • Qualify interested homeowners and schedule appointments for our Sales
  • Representatives
  • Meet and exceed daily and weekly KPIs — dials per day, appointments set,
  • demos issued, and quality scores
  • Overcome objections and maintain a positive, high-energy presence on the
  • phone
What’s In It for You
  • $22/hr base + performance bonuses — top performers earning $25/hr–$35/hr+
  • equivalent with incentives
  • Bi-weekly and monthly bonus structure based on demos and revenue
  • Additional SPIFF opportunities and cash competitions
  • Full Benefits Package — Medical, Dental, Vision, 401k with 3% match, and PTO
  • Paid training and hands-on mentorship from experienced call center leaders
  • Growth opportunities — advance to Senior Setter, Team Lead, Call Center
  • Supportive, competitive team culture built on accountability and recognition
What It Takes to Succeed
  • Strong communication skills — clear, confident, and upbeat on the phone
  • Resilient and positive attitude — comfortable with high call volume and handling
  • rejection
  • Sales mindset — ability to build rapport, qualify, and set quality appointments
  • Basic computer literacy — comfortable navigating CRMs, dialing systems, and
  • spreadsheets
  • Ability to adapt and thrive in a fast-paced call center environment
  • Ability to submit to and pass a background check
  • Outbound call center or sales experience preferred (retail or home improvement
  • a plus)
Schedule
  • Flexible full-time schedules available:
  • 4x10 or 5x8 shift options
  • Hours of operation:
  • Monday – Thursday: 8:00 AM – 8:00 PM
  • Friday: 8:00 AM – 7:00 PM
  • Saturday: 8:00 AM – 4:30 PM
  • Must be available to work at least one weekend day per week

Who Is ScaleHouse Talent?

We are the specialized recruiting engine behind the fastest-growing home remodeling companies in America. We are their growth partner, focused on one thing: High-Performance Alignment. Our clients hire us to find the industry's top producers—from high-ticket sales to elite installation crews. We work exclusively with brands that offer stability, growth, and top-tier compensation. When you interview with ScaleHouse, you aren't just applying for a job; you are being fast-tracked to the decision-makers at the leading organizations in the home services sector.