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Call Center Associate Jobs in Spanaway, WA (NOW HIRING)

Express Services

Call Center Representative

Seattle, WA · On-site

$20 - $30/hr

Call Center Representative Location: Seattle Pay: $20.00 - $30.00 DOE Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Call Center Representative Corporate Office Extension - Tacoma, WA 98418 Overview Salary Range $21.50 - $26.50 Hourly Level Entry Position Type Full Time Job Shift Mon - Fri, Rotating 1/2 Days Sat ...

Seamar

Call Center Specialist

Seattle, WA

$19 - $24/hr

Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$21.50 - $26.50/hr

We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation ...

TEKsystems

Call Center Representative

Renton, WA

$27.50/hr

Minimum of 1 year of customer service experience in a call center, dispatch, transportation, automotive, hospitality, airline, AAA, or related environment. * Strong computer proficiency with the ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

SH Hotels and Resorts

Call Center Agent

Seattle, WA · On-site

$24.21/hr

Seeing a warm, articulate, naturally helpful Call Center / PBX Agent to join our team. You'll be responsible for fielding all hotel calls, directing them appropriately, and communicating critical ...

Recology

Be Seen First

Call Center Representative (Seattle)

Seattle, WA · On-site

$22 - $23.50/hr

Small Call Center Environment, Team Oriented * Monday-Friday 8:00am-5:00pm The role of Customer Service Specialist for Recology King County Under close supervision, provides efficient and courteous ...

Mechanics Bank

Care Center Representative

Federal Way, WA · On-site

$20 - $31.83/hr

Care Center Representative (Call Center Representative) Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Spanaway, WA

Call Center Associate information

See Spanaway, WA salary details

$9

$17

$21

How much do call center associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for call center associate in Spanaway, WA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $19.76 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What are the most commonly searched types of Call Center jobs in Spanaway, WA?

The most popular types of Call Center jobs in Spanaway, WA are:

What cities near Spanaway, WA are hiring for Call Center Associate jobs?

Cities near Spanaway, WA with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Spanaway, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,175 per year, or $17.9 per hour.

Call Center Representative

Express Services

Seattle, WA • On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 24 days ago

Job description

Position: Call Center Representative
Location: Seattle
Pay: $20.00 - $30.00 DOE
Looking for your next opportunity as a Call Center Representative? We'd love to connect. As a local staffing partner, we work closely with companies that regularly hire for these types of roles. Even if we don't have a current opening that's the perfect fit today, building a relationship now allows us to reach out as soon as the right opportunity becomes available.
Essential Duties and Responsibilities
  • Handle high volumes of inbound and outbound calls in a professional and courteous manner
  • Assist customers with inquiries, account updates, complaints, and general information
  • Document call details and customer interactions accurately in the system
  • Follow scripts, processes, and guidelines to ensure consistent service delivery
  • Escalate complex issues to the appropriate team or supervisor as needed
  • Meet productivity and quality metrics including call handling time and customer satisfaction scores
  • Stay up to date on product, service, and policy changes through ongoing training
Qualifications
  • Previous experience in a call center, customer service, or phone-based role preferred
  • Clear and professional verbal communication skills
  • Ability to type and navigate computer systems while speaking with customers
  • Strong problem-solving skills and ability to remain calm under pressure
  • Comfortable with repetitive tasks and meeting performance targets
  • Team-oriented with a positive and service-first attitude
  • Experience with CRM or call center software a plus
Benefit Offerings (Eligibility Varies)
  • Insurance - medical, dental, vision
  • Term life
  • Short-term disability
  • 401(k)
  • Employee Assistance Program (EAP)
  • Paid holiday and sick leave
Equal Opportunity & Inclusion
Express Employment Professionals – North Seattle, WA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, caste, age, disability, marital status, sexual orientation, gender identity or expression, military or veteran status, or other protected characteristics under applicable law.
Reasonable Accommodation
If you require a reasonable accommodation during the application or hiring process, please contact jobs.seattlewanorth@expresspros.com or 206-363-1140.
Application Process
Applications will be reviewed on a rolling basis with interviews starting immediately. The position will remain open until it is filled. Please apply right away for the best opportunity to be considered. We look forward to hearing from you!