Call Center Account Manager Jobs (NOW HIRING)

Would you like to manage and maintain relationships with Data Centers Operators?

Do you like to work across diverse geographies, environments, cultures and technologies?

Join our Data Center Strategy Team

At Akamai, we build standard-setting edge infrastructure and secure cloud platform solutions. Our Data Center Strategy team leads critical project implementations that power global operations. We collaborate across regions to build reliable, high-performing facilities. Join us to lead key data center builds and shape our growing network infrastructure.

Partner with the best

As a Data Center Account Manager, you'll work with a team of global Account Managers to provide best possible outcomes with Data Center Operators. You will define strategy and cost savings to improve performance while ensuring Akamai meets its targets for growth and environmental sustainability

As a Data Center Account Manager, you will be responsible for:

• Developing relationships with Data Center Operators to meet Akamai's needs for deploying high density servers
• Organizing regular business reviews with Data Centers to plan upcoming projects
• Analyzing the Data Center landscape to identify the right technical and commercial terms
• Working closely with existing and new Partners and Vendors to identify cost effective business relationships and then executing those agreements
• Managing contract negotiations to ensure Akamai's platforms can scale efficiently and support our customers increasing demands
• Ensuring capacity is upgraded in a timely/effective manner by working closely with internal and external provisioning teams

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a Bachelor's degree in Data Center Account Management or in a related field or its equivalent
• Have excellent commercial and contractual negotiation skills, the ability to identify creative ideas for complex negotiation situations including NNN leasing structures & powered shell transactions
• Have solid knowledge and work experience on the Internet, Interconnection space and Data Center marketplace
• Possess excellent data analysis skills, understanding of how to manage complex technical projects
• Demonstrate excellent organization skills and the ability to manage multiple priorities simultaneously
• Possess excellent communication skills and a desire to negotiate partnerships within technical and business constraints

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $88,900 - $160,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.