ZipRecruiter

Log In

1

Call 811 Jobs in Michigan (NOW HIRING)

Alphabe Insight

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

YOUNGWILLIAMS INC

Call Center Supervisor

Livonia, MI · On-site

$23/hr

Monitors individual, team and call center results to identify and act on both positive and negative performance trends to ensure attainment of performance goals. * Analyzes staffing levels and call ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience ...

Lascko Services

Call Center Representative

Muskegon, MI

$17 - $20/hr

Call Center Representative We are seeking a dynamic and customer-focused call taker to join our team. The ideal candidate will possess exceptional problem-solving skills and a passion for delivering ...

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...

previous pagenext page

Showing results 21-40

All JobsCall 811 JobsCall 811 Jobs in Michigan

Call 811 information

See Michigan salary details

$9

$15

$21

How much do call 811 jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call 811 in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a Call 811?

A Call 811 job typically involves working for a damage prevention center that helps protect underground utilities. Employees in these roles assist contractors, homeowners, and utility companies by processing dig requests and providing information about safe excavation practices. They may work in customer service, data entry, or dispatching, ensuring that utility lines are properly marked before digging begins. These positions require good communication skills, attention to detail, and knowledge of local regulations.

What are the typical challenges faced by Call 811 Customer Service Representatives, and how can they be managed?

Call 811 Customer Service Representatives often encounter challenges such as quickly gathering accurate information from callers, dealing with high call volumes during peak seasons, and ensuring precise ticket information for utility locates. Staying patient and detail-oriented while handling diverse inquiries helps prevent errors that could impact public safety and utility operations. Many employers provide structured training and support resources to help employees manage these tasks efficiently. Teamwork and ongoing communication with field technicians and utility companies are also essential for addressing complex or urgent situations. Adapting to changing procedures and technology can help you stay effective and advance in this important role.

What are the key skills and qualifications needed to thrive in the Call 811 position, and why are they important?

To thrive as a Call 811 Customer Service Representative (often known as an 811 Call Center Operator), you need strong communication abilities, attention to detail, and basic computer proficiency, with a high school diploma or equivalent typically required. Familiarity with call center software, mapping and ticketing systems, and potentially utility location processes or certifications is common. Patience, active listening, and a customer-focused attitude are essential soft skills for effectively assisting callers. These abilities are vital for ensuring accurate information is relayed to prevent utility damage and maintain public safety.

What are popular job titles related to Call 811 jobs in Michigan? For Call 811 jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Call 811 jobs in Michigan look for? The top searched job categories for Call 811 jobs in Michigan are:
Call 811 jobs near you
Infographic showing various Call 811 job openings in Michigan as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Agent

Alphabe Insight

Detroit, MI • On-site

$13.75 - $18/hr

Other

Posted 12 days ago

Job description

Call Center Agent

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description

We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset to effectively manage incoming calls and deliver accurate information.

Responsibilities:

  • Handle incoming customer calls promptly and professionally.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Document all interactions and maintain detailed records in the customer database.
  • Collaborate with team members and management to improve customer service processes.
Qualifications

Requirements:

  • Excellent verbal communication and active listening skills.
  • Ability to work in a fast-paced and high-volume call environment.
  • Strong problem-solving abilities and a customer-focused attitude.
  • Proficiency with computer systems and customer management software.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Apply