Calix Jobs (NOW HIRING)

The BroadbandTravelingTechnician will perform installation, maintenance, and repair of fiber optic cables and service drops,installation,maintenanceand repair of customer access equipment,splicing and testing fiber optic cables,installation, maintenance and repair of central office electronics and equipment, training and mentoring of local Broadband Technicians.Operating in a safe and proper manner asset forth incompany policy and without constant direct supervision. This role also includes generalandhigher-levelupkeep of village property and equipment, ensuring reliable internet service delivery to customers.

**Priority consideration will be given to candidates located in Kotzebue, AK or Anchorage, AK. Candidates residing outside of the NANA Region will have increased travel expectations. For those based outside the state of Alaska, Anchorage, AK will serve as the official point of hire. **

• Install andterminatefiber optic cables, including aerial service drops.

• Respond to service orders and trouble tickets for new installations, troubles, upgrades,removalsor changes to customer’s residential or commercial broadband services.

• Install ONT’s, fiber jacks, fiber jumpers, terminals, pedestals, splitters, protectors, modems/routers and other hardware and equipment associated with providing fiber broadband services.

• Perform splicing and testing of fiber optic cables.

• Diagnose and resolve connectivity issues in the field,utilizingtest equipment and meters suchas;OTDR’s, light source and power meter, Wi-Fi signal testers, etc.

• Perform regular inspections and maintenance of aerial fiber infrastructure.

• Maintain splicing equipment and tools.

• Document splicing activities and updates to system maps.

• Conduct general property upkeep, including shoveling snow, weed whacking, and cleaning.

• Perform routineoffice maintenance and/or repairs on equipment (suchas;battery plants and generators, alarms, airfiltersand general fluid levels) and follow procedures formaintainingsite logs and records.

• Perform higher-level maintenance and repairs onequipment and electronics as needed.

• Work with Network Operations totroubleshootand resolvehigh-level network issues.

• Installand provisionnetwork equipment,wiring/cabling, power system componentsincluding but not limited to (Calix, Ciena,Cisco,Fortinet,Routers, Switches, BatterySystems).

• Serve as a trainer/mentorto Broadband Technicians.

• Perform safety inspections to ensure compliance with standards.

• Ensure company inventory ismaintainedand reported for itemsutilizedby technicians.

• Operate andmaintain4-wheelers and snowmobiles.

• Climb wooden poles to install andmaintainaerial fiber connections.

• Respond to requests forlocates ofunderground fiber optic cables and mark cable routes.

• Work closely with customers to ensure quality service and support.

• Use company computer programs asrequired.

• Adhere to safety standards and industry best practices.

• Perform all other duties and responsibilities as assigned.

• Must be able and willing to work oncallduring nights, weekends, and holidays.

• Must be able to perform other duties as assigned.

Knowledge, Abilities and Skills for Success

• Effectively communicate in a positive and professional manner through written and verbal communications in all interactionswith customers/public, fellow employees, and vendors.

• Ability to work as a team member and exertinitiativeto work independently to reach a goal.

• Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals.

• Ability towrite routine reports and correspondence.

• Ability to define problems, collect data,establishfacts, and draw valid conclusions.

• Ability to use various hand tools, test equipment, andoperateheavy equipment for installation and maintenance of underground & aerial infrastructure.

• Knowledgeof andthe ability tocomply withCPNI regulations and procedures.

• Ability to embrace change in the workplace while encouraging others to seek innovative approaches and the ability to function effectively as a team player.

• Proficient computer skills and the ability to adapt and learn as programs and processes change.

• High school diploma or equivalent.

• 5+yearsexperiencewith fiber optic installation, splicing, and troubleshooting.

• 5+years experiencewith aerial cable installation and safety protocols.

• 5+years experiencewithinstallation and maintenance ofbroadband/telecomelectronics.

• 5+years experiencetraveling in remote Alaskain a broadband/telecomtechnicianor similarrole.

• Training/Certifications in Calix, Cienaand other broadband/telecom electronics platforms(preferred).

• Ability tooperateand maintaingenerators, batteryplantsand other CO electronics.

• Ability tooperateand maintain specialized equipment, including 4-wheelers and snowmobiles.

• A valid driver’s license with a clean recordfor the past three (3) years to be eligible under company vehicle insurance policy.

• Strong customer service and communication skills.

• Experience with training/mentoring junior technicians.

Working Conditions and Physical Requirements

Weather:Indoors/Outdoors–this position requires both work inenvironmentally controlledenvironmentsas well as outdoors in allmannerof weather.While performing the duties of this job, the employee is occasionally exposed to severe weather conditions.

Noise level:The noise level in the work environment is usuallymoderate.

Description of environment:Small office spaceswith standard office environment, equipment roomswith higher levels of noise and potentialexposureto moving mechanical parts; high, precarious places; and risk of electrical shock,customerhomesand businesses,and outdoors with exposure toheat; cold; darkness; wildlife.

Physical requirements:Employeeis required tofrequentlylift and/or move up to50lbs.andoccasionally lift and/or move up to100lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift, climb ladders and poles and work from heights.

Travel:Yes,this position will bea primarilytraveling role.Must be willing and able to travelto job sites/communitieswhich may include the use of small planes, boats, 4-wheelersand snowmobiles.Potential 2-week on/2-week off schedule.