Maintains working knowledge of Cage operations internal functions, controls and software * Updates and takes the initiative to convey pertinent information to Team Members regarding the policy or ...
Maintains working knowledge of Cage operations internal functions, controls and software * Updates and takes the initiative to convey pertinent information to Team Members regarding the policy or ...
Under the direction of the Supervisor, Cage Operations, the Cage Operations Support role is responsible for providing excellent service to guests, and support to departments that deal directly with ...
Under the direction of the Supervisor, Cage Operations, the Cage Operations Support role is responsible for providing excellent service to guests, and support to departments that deal directly with ...
In this role, you will oversee daily cage operations, supervise cashiers, and ensure compliance with gaming regulations while maintaining exceptional customer service standards. * Supervise and ...
In this role, you will oversee daily cage operations, supervise cashiers, and ensure compliance with gaming regulations while maintaining exceptional customer service standards. * Supervise and ...
Cage Supervisor
Horton, KS · On-site
SUMMARY: Supervises the overall operation of the cage and monitors the performance of cashier personnel. Oversees all monetary transactions and paperwork during the assigned shift. Directs the ...
Quick apply
Cage Supervisor
Horton, KS · On-site
SUMMARY: Supervises the overall operation of the cage and monitors the performance of cashier personnel. Oversees all monetary transactions and paperwork during the assigned shift. Directs the ...
Cage Supervisor
Horton, KS · On-site
SUMMARY: Supervises the overall operation of the cage and monitors the performance of cashier personnel. Oversees all monetary transactions and paperwork during the assigned shift. Directs the ...
Cage Supervisor
Horton, KS · On-site
SUMMARY: Supervises the overall operation of the cage and monitors the performance of cashier personnel. Oversees all monetary transactions and paperwork during the assigned shift. Directs the ...
Cage Shift Supervisor - Full-Time - Maryland
$40K - $55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Cage Shift Supervisor - Full-Time - Maryland
$40K - $55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Cage Shift Supervisor - Full-Time - Maryland
Hanover, MD · On-site
$40K - $55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Cage Shift Supervisor - Full-Time - Maryland
Hanover, MD · On-site
$40K - $55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Assistant Cage Manager $121,700 annually
Los Angeles, CA · On-site
$121K/yr
Monitors operations and employee performance to ensure compliance with company policies, procedures, internal controls, and regulatory requirements. * Works with Cage Supervisors to identify and ...
Assistant Cage Manager $121,700 annually
Los Angeles, CA · On-site
$121K/yr
Monitors operations and employee performance to ensure compliance with company policies, procedures, internal controls, and regulatory requirements. * Works with Cage Supervisors to identify and ...
Monitors operations and employee performance to ensure compliance with company policies, procedures, internal controls, and regulatory requirements. * Works with Cage Supervisors to identify and ...
Monitors operations and employee performance to ensure compliance with company policies, procedures, internal controls, and regulatory requirements. * Works with Cage Supervisors to identify and ...
Cage Shift Supervisor - Full-Time - Maryland
Hanover, MD · On-site
$55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Cage Shift Supervisor - Full-Time - Maryland
Hanover, MD · On-site
$55K/yr
The Cage Shift Supervisor plays a vital role in ensuring the accuracy, security, and efficiency of ... By guiding staff, resolving operational challenges, and upholding high standards of service and ...
Cage Shift Supervisor
Kenner, LA · On-site
In this role, you will oversee daily cage operations, supervise cashiers, and ensure compliance with gaming regulations while maintaining exceptional customer service standards. * Supervise and ...
Cage Shift Supervisor
Kenner, LA · On-site
In this role, you will oversee daily cage operations, supervise cashiers, and ensure compliance with gaming regulations while maintaining exceptional customer service standards. * Supervise and ...
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Quick apply
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Prior experience in cage operations, cashiering, or guest services (preferably within the gaming or hospitality industry) * Strong understanding of Caesars Rewards program or similar loyalty systems
Prior experience in cage operations, cashiering, or guest services (preferably within the gaming or hospitality industry) * Strong understanding of Caesars Rewards program or similar loyalty systems
Cage Supervisor
Cape Canaveral, FL · On-site
Cage Supervisor GENERAL Responsible and accountable for the operation of the Cage Department activities during a shift. Supervision of assigned area(s) according to the Cage Department internal ...
Cage Supervisor
Cape Canaveral, FL · On-site
Cage Supervisor GENERAL Responsible and accountable for the operation of the Cage Department activities during a shift. Supervision of assigned area(s) according to the Cage Department internal ...
Cage Supervisor GENERAL Responsible and accountable for the operation of the Cage Department activities during a shift. Supervision of assigned area(s) according to the Cage Department internal ...
Cage Supervisor GENERAL Responsible and accountable for the operation of the Cage Department activities during a shift. Supervision of assigned area(s) according to the Cage Department internal ...
Specialty Banker - Cage Operations
Bristol, VA · On-site
$16 - $23/hr
Responsible for the daily cage deposits. * Acceptance of hard and soft count drops daily. * Replenishment of window and change attendant banks. * Maintain paperwork as specified in the company ...
Quick apply
Specialty Banker - Cage Operations
Bristol, VA · On-site
$16 - $23/hr
Responsible for the daily cage deposits. * Acceptance of hard and soft count drops daily. * Replenishment of window and change attendant banks. * Maintain paperwork as specified in the company ...
Cage Banker
Battle Creek, MI · On-site
$19.67/hr
This includes overseeing daily operations, administration, and safeguarding casino assets. The role ensures all accounting activities within the Cage Department are performed accurately and ...
Cage Banker
Battle Creek, MI · On-site
$19.67/hr
This includes overseeing daily operations, administration, and safeguarding casino assets. The role ensures all accounting activities within the Cage Department are performed accurately and ...
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Quick apply
Cage Shift Supervisor
Saint Joseph, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Cage Shift Supervisor
Kansas City, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Quick apply
Cage Shift Supervisor
Kansas City, MO · On-site
In this role, you will oversee Cage operations during your shift, ensuring accuracy, compliance, and excellent service for both guests and employees. Position Summary: The Cage Shift Supervisor is ...
Cage Operations information
What is cage operations?
Cage Operations typically refer to the department within a casino responsible for managing the cash and chips exchanged by patrons. Employees in Cage Operations handle a variety of financial transactions, such as exchanging chips for cash, processing credit advances, and maintaining accurate records of all exchanges. They ensure compliance with gaming regulations and security procedures to prevent fraud and theft. The cage is considered a highly secure area within the casino, and staff members must follow strict protocols to protect both the casino and its guests. Successful Cage Operations are essential for maintaining the integrity and efficiency of a casino’s financial processes.
What are the key skills and qualifications needed to thrive as a cage operations professional?
To excel in Cage Operations, strong numerical accuracy, attention to detail, and cash-handling experience are essential, often supported by a high school diploma or equivalent. Familiarity with casino management systems, currency counters, and security protocols is typically required. Exceptional integrity, customer service, and communication skills help build trust and efficiently resolve guest inquiries or discrepancies. These abilities are crucial to ensure regulatory compliance, prevent losses, and maintain a secure and efficient casino environment.
What are the main challenges faced in a cage operations role within a casino environment?
One of the main challenges in Cage Operations is maintaining a high level of accuracy and attention to detail while handling large sums of money and processing various transactions quickly. Team members must adhere strictly to regulatory requirements and internal controls to prevent errors or fraud. The role can also be fast-paced, especially during peak hours, requiring strong customer service skills and the ability to work collaboratively with other departments such as security and gaming. Adaptability and professionalism are essential, as the work environment is dynamic and often involves interacting with a diverse clientele.
What is the difference between Cage Operations vs Cash Handling?
| Aspect | Cage Operations | Cash Handling |
|---|---|---|
| Credentials | Cash handling experience, possibly casino-specific certifications | Cash handling experience, cashier certifications |
| Work Environment | Casino cage, high-security area | Retail, banking, or casino environments |
| Employer & Industry | Casinos, gaming industry | Retail stores, banks, casinos |
| Search & Comparison Intent | Understanding casino cage roles | Cash management and cashier roles |
While both roles involve handling cash, Cage Operations focus on managing casino funds, chip exchanges, and security within a casino cage. Cash Handling is broader, covering cash transactions in retail, banking, or casino settings. Cage Operations require specialized casino certifications and security protocols, whereas Cash Handling emphasizes accuracy and customer service across various industries.
More about Cage Operations jobs
What are popular job titles for Cage Operations?
Popular job titles for Cage Operations:
Cage Shift Supervisor - Full Time - Virginia
Petersburg, VA • On-site
Live! Casino & Hotel Virginia
Full-time
Medical, Retirement, PTO
This job post has expired 2 days ago. Applications are no longer accepted.
Job description
Overview
Why We Need Your Talents
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Cage Shift Supervisor is accountable and responsible for the operation of the cage department on a shift basis. Supervises all cage, main bank, and chip bank personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.
ResponsibilitiesWhere You'll Make an Impact
- Maintains working knowledge of Cage operations internal functions, controls and software
- Updates and takes the initiative to convey pertinent information to Team Members regarding the policy or schedule changes
- Ensures efficiency and accurate performance standards are met by maintaining communication with all work areas to verify paperwork and inventory controls (i.e. various bank, cage checks, and currency orders)
- Consistently demonstrates outstanding guest service skills and assists team members with questions pertaining to recovering variances, handling guest disputes, counterfeit issues, and internal control violations.
- Consistently maintains professional rapport and confidentiality in communicating with other departments as required by procedures (i.e. IT, Security, Surveillance etc.)
- Takes responsibility for making sure Team Members are trained and developed in Cage Operations and monitors business flow to develop efficient training, break and shift schedules.
- Demonstrates an understanding of HR duties to accurately track and record LOA's, PTO time, early outs and special requests made by team members.
- Assists Cage Shift Manager with any other duties as assigned.
Skills You'll Need to Succeed
- Ability to:
- Analyze and interpret departmental needs and results.
- Read complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
- Solve complex problems.
- Distinguish between colors
- Flexible schedule.
Qualifications
Must-Haves:
- One (1) to two (2) years of experience in casino cage operations or banking preferred.
- High School diploma or GED equivalent required.
- College degree or some level of secondary education preferred.
- Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
Physical Requirements:
- Must present self in a well-groomed, friendly, and professional manner.
- Must be able to:
- Stoop, bend, and squat
- Work in a location with loud noise, visual distractions, and temperature changes.
- Standing 50%
- Walking 50%
- Bending/Lifting (up to 75 lbs.)
- Pulling/Pushing (up to 75 lbs. with help)
- Use of stairs and elevators
Perks We Offer You
- Generous Bonus Structure
- Comprehensive Health Coverage
- Retirement Savings with Company Match
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
Individuals that are chosen to be part of the Live! Management Team can expect:
- To support and build a strong team, while valuing and celebrating our diversity
- To be given the power and responsibility to prioritize service to our guests and community.
- To be given the tools, resources, and opportunity to grow in their career.
- To be part of an exciting experience unlike any other in the
- To work hard and have fun.
Live! is a 24-hour, 7 days per week high energy casino environment which includes exposure to alcohol and smoking
Employment Type: FULL_TIME