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Cage Operations Supervisor Jobs (NOW HIRING)

Seminolehardrock

Assumes responsibility for the cage operation in the absence of the Shift Manager - Cage ... Trains, supervises, coaches and counsels as appropriate. * Assists with balancing all areas as ...

Seminolehardrock

Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience * Ability to add, subtract, multiply and divide by fractions, whole numbers, and ...

Seminolehardrock

Must also have one (1) year of cage, banking and/or cashiering experience, and one (1) year of supervisory experience * Ability to add, subtract, multiply and divide by fractions, whole numbers, and ...

Golden Eagle Casino

Cage Operations Manager

Horton, KS · On-site

Responsible for the safe and efficient operation of the cages and the daily operations and ... SUPERVISORY RESPONSIBILITIES: Manages the vault, cage supervisors and other shift employees of the ...

Golden Eagle Casino

Cage Operations Manager

Horton, KS · On-site

Responsible for the safe and efficient operation of the cages and the daily operations and ... SUPERVISORY RESPONSIBILITIES: Manages the vault, cage supervisors and other shift employees of the ...

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Cage Operations Supervisor information

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$11K

$67.4K

$84.5K

How much do cage operations supervisor jobs pay per year?

As of Jul 3, 2026, the average yearly pay for cage operations supervisor in the United States is $67,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $81,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a Cage Operations Supervisor, and how can they be effectively managed?

Cage Operations Supervisors often face challenges such as ensuring compliance with strict regulatory guidelines, managing large cash transactions, and overseeing a team in a fast-paced environment. Effective management involves maintaining up-to-date knowledge of gaming regulations, implementing robust internal controls, and fostering strong communication within the team. Additionally, handling high-pressure situations calmly and resolving customer or employee disputes efficiently are essential for success in this leadership role.

What is the difference between Cage Operations Supervisor vs Cage Cashier?

AspectCage Operations SupervisorCage Cashier
CredentialsTypically requires supervisory experience, sometimes relevant certificationsHigh school diploma or equivalent; cash handling experience often preferred
Work EnvironmentSupervises cage staff, manages operations, ensures complianceHandles cash transactions directly with customers at the cage
Employer & Industry UsageUsed in casinos, gaming establishments, and similar venuesCommonly employed in casinos and gaming facilities

The Cage Operations Supervisor oversees cage staff and manages daily operations, ensuring compliance and efficiency. In contrast, the Cage Cashier directly handles cash transactions with patrons. While both roles are integral to casino cage operations, the supervisor has a broader managerial focus, whereas the cashier focuses on customer service and cash handling.

What are Cage Operations Supervisors?

Cage Operations Supervisors are responsible for overseeing the daily operations of the casino cage, which is the area where cash and casino chips are handled. They supervise cage staff, ensure the accuracy of financial transactions, maintain security protocols, and ensure compliance with gaming regulations. Their duties also include handling customer issues, preparing reports, and assisting with audits. This role requires strong leadership, attention to detail, and knowledge of casino operations and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Cage Operations Supervisor, and why are they important?

To thrive as a Cage Operations Supervisor, you need a solid understanding of casino cash handling procedures, accounting principles, and regulatory compliance, typically supported by experience in cage operations and often a high school diploma or equivalent. Familiarity with casino management systems, cash counting machines, and surveillance software is crucial for the role. Strong leadership, attention to detail, and effective communication are vital soft skills to manage staff and resolve customer issues. These skills ensure accurate financial transactions, regulatory adherence, and smooth team operations in a high-stakes environment.
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What job categories do people searching Cage Operations Supervisor jobs look for? The top searched job categories for Cage Operations Supervisor jobs are:
Cage Operations Supervisor jobs near you
Infographic showing various Cage Operations Supervisor job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,416 per year, or $32.4 per hour.
Cage Supervisor

Cage Supervisor

Churchill Downs Incorporated

Calvert City, KY • On-site

Other

Posted 12 days ago

Job description

Marshall Yards Racing & Gaming is a newly constructed facility in a high-traffic area in Calvert City, Kentucky at the intersection of I-69 and I-24. The Property will feature nearly 240 state-of-the-art historical racing machines ("HRMs"), a sports bar and a retail sportsbook, simulcast wagering, and food and beverage offerings. The Assistant General Manager will be responsible for leading the successful overall direction, administration, and coordination of all operating activities of Marshall Yards Racing & Gaming including Pre-opening activities, culture creation, staffing, compliance with all regulatory requirements, and the ongoing operations of historical racing machine operations, gaming operations, simulcast operations, sportsbook operations, and entertainment operations.

JOB SUMMARY

The Cage Supervisor is the senior on-shift leader for all Cage, Player Services, Sports Wagering, Vault, and Drop operations. This hands-on role combines active guest interaction and shift leadership with strategic responsibilities including SOP development, compliance oversight, budgeting, and staff development. Reporting directly to the Cage Operations Manager, the Cage Supervisor manages Main Bankers, Cash Operations Attendants, and the Count Room Lead, ensuring secure, efficient, and compliant cash-handling operations while delivering exceptional guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Lead all Cage, Player Services, Sports Wagering, Vault, and Drop operations during assigned shifts.
  • Maintain a visible, hands-on presence to support team members, interact with guests, and monitor service quality.
  • Provide exceptional guest service, resolving escalated concerns and disputes promptly.
  • Oversee vault operations, ensuring accurate control of bankrolls, secure handling of funds, and proper maintenance of NRT cassette inventory.
  • Direct and ensure compliance in all drop processes, including collection, transportation, counting, and reconciliation of assets.
  • Supervise, coach, and evaluate Main Bankers, Cash Operations Attendants, and the Count Room Lead, ensuring alignment with operational standards and goals.
  • Monitor staffing levels, approve schedule changes, and assign responsibilities to meet operational and budgetary needs.
  • Ensure compliance with internal controls, company policies, and all gaming regulations, including BSA/AML/Title 31 requirements.
  • Lead recruitment, interviewing, selection, onboarding, and training for cage operations positions.
  • Review operational performance, identify efficiencies, and recommend service and process improvements.
  • Assist in budget preparation and monitor departmental expenses to ensure fiscal responsibility.
  • Collaborate with the Cage Operations Manager on SOP creation, revision, and enforcement.
  • Process and approve payroll entries, corrections, and related staffing documentation.
  • Communicate operational updates, promotions, and procedural changes to the team.
  • Serve as the on-duty managerial representative, coordinating with other departments to support property-wide operations.
  • Enforce safety standards, promote injury prevention, and maintain a secure work environment.
  • Perform other duties as assigned by the Cage Operations Manager.
REQUIRED SKILLS AND ABILITIES
  • Demonstrated ability to manage operations both strategically and hands-on.
  • Strong leadership presence with excellent guest relations skills.
  • Effective communication (oral and written) with team members, peers, and management.
  • Ability to uphold confidentiality, professionalism, and integrity.
  • Proficient in analyzing operational and financial data to support decision-making.
  • Maintaining a professional working relationship among all personnel.
  • Must be able to work an alternate schedule with a minimum of two (2) weeks' notice.
  • Must be willing to be on-call during low staffing situations.
  • Must be willing to work in all Cage & Cash Operations areas during low staffing situations, to include occasionally pushing a cart that can weigh up to 100lbs.
EDUCATION AND EXPERIENCE
  • 2-5 years of experience in gaming cage operations or banking, with at least 2 years in a supervisory or managerial role.
  • Degree in a related field preferred or equivalent work experience.
  • Strong knowledge of gaming regulations and compliance requirements.
  • Ability to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee may also be required to lift, push, and pull up to 100lbs.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is required to circulate throughout the assigned areas, including the smoking area, and actively observe players and the functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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