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Cage Player Service Supervisor Jobs (NOW HIRING)

Churchill Downs Incorporated

Cage Lead

Louisville, KY · On-site

Responsible for supervising the Cage operation and Player Services. * Responsible for guest service, relations and disputes to assure that our guests have a favorable gaming experience. * Ensure the ...

Derby City Gaming Downtown

Cage Lead

Louisville, KY · On-site

Responsible for supervising the Cage operation and Player Services. * Responsible for guest service, relations and disputes to assure that our guests have a favorable gaming experience. * Ensure the ...

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Cage Player Service Supervisor information

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How much do cage player service supervisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for cage player service supervisor in the United States is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $29.33 per hour, depending on experience, location, and employer.

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For Cage Player Service Supervisor jobs, the most frequently searched job titles are:

Main Banker, Cage

Oak Grove, KY • On-site

Oak Grove Racing · Gaming · Hotel
See more jobs at Oak Grove Racing · Gaming · Hotelexternal

Full-time

Re-posted 13 days ago

Key responsibilities

  • Assist in the complete operation of the Vault and review vault activities with supervisors.

  • Ensure policies and procedures are followed, maintain accurate control over gaming and operational bankrolls, and manage inventory.

  • Perform duties such as redeeming gaming tickets, performing check cashing and cash advance transactions, and placing sports wagers when asked.

Job description

Oak Grove: Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell.  The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

JOB SUMMARY

The Cage Main Banker is responsible and accountable for assisting the Cage/Player Services Supervisor in the complete operation of the Vault.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.  This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.  It may be expanded to include other duties and responsibilities deemed necessary.

  • Responsible for accurate control over gaming
  •  Ensure all policies and procedures are followed.
  • Responsible for maintaining adequate operational bankrolls
  • Responsible for maintaining adequate NRT cassette inventory
  • Ensures the safety and security of Team Members and Guests. Manages process and procedures to control and reduce loss time injuries.
  • Review vault activities with Cash Ops Manager and or Cage/Player Service Supervisors.
  • May be asked to substitute as a Cage/Player Service Rep from time to time where they will be responsible for the redemption of Gaming tickets/TITOs and Sports wagering vouchers, performing Check Cashing/Cash Advance transactions and placing Sports wagers for guests.
  • Other duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Ability to maintain high levels of confidentiality and integrity.
  • Maintain interpersonal working relationships among all Team Members and the public.
  • Excellent verbal and written communication skills.
  • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
  • Available to work when needed, including weekends, holidays, and nights.
EDUCATION AND EXPERIENCE
  • Bachelor’s degree in Finance or related.
  • 2-5 years’ experience in gaming or banking operations.
  • Able to obtain and maintain a valid Kentucky gaming/racing license and a Race and Sportsbook Employee License
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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