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Cable One Jobs (NOW HIRING)

Cable One

Customer Care & Sales Advisor I

Lawton, OK

IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and ...

Cable One

Customer Care & Sales Advisor I

Ada, OK

IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and ...

Cable One

Customer Care and Sales Advocate

Cottonwood, AZ · On-site

$15.15 - $16.50/hr

IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and ...

Cable One

Business Account Executive

Anniston, AL · On-site

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the ...

Cable One

Customer Care & Sales Advisor I

Emporia, KS · On-site

At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission? As Customer Care and Sales Advisor, I ...

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How much do cable one jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for cable one in the United States is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Cable One field technicians, and how can they prepare for them?

Cable One field technicians often encounter challenges such as troubleshooting complex connectivity issues, working outdoors in varying weather conditions, and managing time efficiently when handling multiple service appointments in a day. To prepare, technicians benefit from strong technical training, proactive communication skills, and adaptability to changing work environments. Ongoing learning and collaboration with team members also help in resolving unique customer issues quickly and effectively.

What is the difference between Cable One vs Cable Installer?

AspectCable OneCable Installer
Primary RoleCustomer service, sales, and technical support for cable servicesInstalling, repairing, and maintaining cable TV and internet connections
Required CertificationsCustomer service skills, basic technical knowledgeTechnical certifications, driver’s license, on-the-job training
Work EnvironmentOffice settings, customer locations, retail storesFieldwork, customer homes, outdoor locations
Employer & IndustryTelecommunications, cable providersTelecom companies, cable service providers

While Cable One primarily focuses on customer service and sales within the cable industry, Cable Installers are responsible for the physical setup and maintenance of cable systems. Both roles are essential in the cable industry but differ in daily tasks and required skills.

What are the key skills and qualifications needed to thrive as a Cable Technician, and why are they important?

To thrive as a Cable Technician, you need a solid understanding of electrical systems, cabling standards, and troubleshooting, typically supported by a high school diploma or equivalent and sometimes technical certifications. Familiarity with diagnostic tools, cable testing equipment, and customer management systems is crucial. Strong problem-solving abilities, effective communication, and attention to detail help technicians deliver excellent service and address customer needs efficiently. These skills ensure reliable installation and maintenance of cable services, leading to customer satisfaction and operational success.

What does a Cable One technician do?

A Cable One technician is responsible for installing, maintaining, and repairing cable television, internet, and phone services for residential and business customers. They troubleshoot issues with connectivity, ensure equipment is working correctly, and provide customer support during service calls. Technicians often work both indoors and outdoors, handling cables, configuring modems and routers, and making sure customers have reliable service.
What cities are hiring for Cable One jobs? Cities with the most Cable One job openings:
What states have the most Cable One jobs? States with the most job openings for Cable One jobs include:
What job categories do people searching Cable One jobs look for? The top searched job categories for Cable One jobs are:
Cable One jobs near you
Infographic showing various Cable One job openings in the United States as of June 2026, with employment types broken down into 17% As Needed, 17% Full Time, 4% Temporary, and 62% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,182 per year, or $22.2 per hour.
Customer Care and Sales Advisor - I

Customer Care and Sales Advisor - I

Cable One

Maumelle, AR

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Job Description:
At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most. Are you ready to play a key role in this mission?
As Customer Care and Sales Advisor I, you'll be the supportive voice and solutions partner for our customers. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. This position blends service and sales skills, focusing on caring for customers, protecting relationships, and demonstrating the value of staying with Sparklight. Every interaction counts-for both the customer and the company.
Key Responsibilities
  • Learn and apply Retention Sales and Customer Care concepts, procedures, and methodologies.
  • Perform entry-level sales and support tasks within a designated region or business area.
  • Respond to inbound customer inquiries via phone or ticketing systems, providing personalized and thoughtful communication.
  • Actively listen and ask questions to understand customer needs, showing empathy and respect.
  • Handle a variety of customer-facing duties, including:
    • Addressing requests to disconnect or remove services
    • Providing billing and pricing information
    • Resolving standard issues remotely or educating customers on resolution steps
    • Scheduling service appointments when remote resolution isn't possible
    • Arranging product returns or exchanges
    • Managing add/change/delete requests in hosted platforms
  • Use effective telephone-based selling skills to:
    • Build rapport and identify customer issues
    • Offer creative solutions and explain product/service benefits
    • Negotiate household spend and upsell additional services
    • Accurately and efficiently input orders
  • Meet or exceed weekly and monthly sales activity goals.
  • Follow company-approved scripts to ensure consistent communication.
  • Assist with special projects as assigned.
Qualifications
  • High School Diploma or GED
  • Ability to ask fact-finding questions to identify solutions aligned with customer needs
  • Demonstrated patience and professionalism in all customer interactions
  • Working knowledge of Cable One products and services
  • Strong communication and active listening skills
  • Ability to remain composed and empathetic in high-pressure situations
  • Ability to sit for extended periods, use hands, talk, and hear
  • May be required to lift up to 10 pounds
Benefits
Cable One values the contributions of our associates and offers an excellent benefits package, including:
  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one
  • Extra Peace of Mind: Group legal plan and identity theft protection
Additional Perks
  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year
  • Give Back: Participate in community support programs across the U.S.
  • Celebrate Wins: Recognition and awards programs highlight your achievements
  • Grow Your Career: Clear advancement opportunities
  • Team Vibes: Collaborative work environment where ideas and teamwork thrive

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.

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