Patent Attorney or Agent
$235K - $353K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Patent Attorney or Agent
$235K - $353K/yr
Preferred Qualifications Juris Doctor Advanced degree in EE/CS/CE Minimum Qualifications USPTO Registered Patent Attorney or Patent Agent BS degree in EE/CS/CE 5+ years of relevant experience at a ...
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...
Lead, CS AI Content
New York, NY · On-site
$92K - $115K/yr
About the role We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI ... Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including ...
Senior Agent AI Engineer
Charlotte, NC · On-site
$120 - $150/hr
Senior AI Agent Engineer Charlotte, NC | Hybrid | Contract H1B Sponsorship Available We are hiring ... Bachelor's degree in CS or related field, or 8+ years equivalent experience Equal Employment ...
Senior Agent AI Engineer
Charlotte, NC · On-site
$120 - $150/hr
Senior AI Agent Engineer Charlotte, NC | Hybrid | Contract H1B Sponsorship Available We are hiring ... Bachelor's degree in CS or related field, or 8+ years equivalent experience Equal Employment ...
Senior Software Engineer, Agent Core Products
$125K - $165K/yr
Under CS Eng, the Agent Core Products team has an opportunity for a Senior Engineer to help drive our initiatives. The team builds the core software that empowers our global support agents. The work ...
Senior Software Engineer, Agent Core Products
$125K - $165K/yr
Under CS Eng, the Agent Core Products team has an opportunity for a Senior Engineer to help drive our initiatives. The team builds the core software that empowers our global support agents. The work ...
EE/CS Patent Attorney or Agent
San Francisco, CA · On-site
$150 - $200/hr
San Francisco, United States | Posted on 07/27/2026 Join a Leading National Intellectual Property Practice A nationally recognized law firm is seeking a Patent Agent with 3+ years of patent ...
EE/CS Patent Attorney or Agent
San Francisco, CA · On-site
$150 - $200/hr
San Francisco, United States | Posted on 07/27/2026 Join a Leading National Intellectual Property Practice A nationally recognized law firm is seeking a Patent Agent with 3+ years of patent ...
EE/CS Patent Attorney or Agent
Manhattan, NY · On-site
$150 - $200/hr
New York, United States | Posted on 07/28/2026 Join a Leading National Intellectual Property Practice NYC A nationally recognized law firm is seeking a Patent Agent with 3+ years of patent ...
EE/CS Patent Attorney or Agent
Manhattan, NY · On-site
$150 - $200/hr
New York, United States | Posted on 07/28/2026 Join a Leading National Intellectual Property Practice NYC A nationally recognized law firm is seeking a Patent Agent with 3+ years of patent ...
WI · On-site
$150 - $200/hr
Spend time with Sales and CS, not just in internal meetings; validate use cases with real ... Define what the AI Agent should do, what it should surface for human review, and how merchants ...
New
Agent Engineer
Marysville, OH · On-site
$13.75 - $18.50/hr
... CS teams to identify high-value agent opportunities and define success metrics. • Track agent performance (resolution rates, satisfaction, deflection, latency) and drive continuous improvement ...
Agent Engineer
Marysville, OH · On-site
$13.75 - $18.50/hr
... CS teams to identify high-value agent opportunities and define success metrics. • Track agent performance (resolution rates, satisfaction, deflection, latency) and drive continuous improvement ...
Operations Agent- Ramp
$17.50/hr
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
Operations Agent- Ramp
$17.50/hr
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
$140 - $200/hr
Under CS Eng, the Agent Core Products team has an opportunity for a Senior Engineer to help drive our initiatives. The team builds the core software that empowers our global support agents. The work ...
Posted today
$140 - $200/hr
Under CS Eng, the Agent Core Products team has an opportunity for a Senior Engineer to help drive our initiatives. The team builds the core software that empowers our global support agents. The work ...
Posted today
The Enterprise Agent Product Manager will oversee customer deployments from discovery to execution ... CS, Engineering, Math) or equivalent experience • Experience with AI-driven or workflow ...
The Enterprise Agent Product Manager will oversee customer deployments from discovery to execution ... CS, Engineering, Math) or equivalent experience • Experience with AI-driven or workflow ...
... the CS team on what changed, what matters, and how to use it with customers * Maintain deep fluency across Element451: CRM configuration, student journey logic, AI agent behavior, communication ...
... the CS team on what changed, what matters, and how to use it with customers * Maintain deep fluency across Element451: CRM configuration, student journey logic, AI agent behavior, communication ...
Customer Engineer, Agent Builder (NYC)
New York, NY · Hybrid
$175K - $230K/yr
... of AI agent builds for strategic enterprise customers -- roughly a 50/50 split of hands-on ... A CS, Engineering, or Math degree, or equivalent technical background (CS strongly preferred; other ...
Quick apply
Customer Engineer, Agent Builder (NYC)
New York, NY · Hybrid
$175K - $230K/yr
... of AI agent builds for strategic enterprise customers -- roughly a 50/50 split of hands-on ... A CS, Engineering, or Math degree, or equivalent technical background (CS strongly preferred; other ...
Director, Customer Success
San Francisco, CA · On-site
$242K - $295K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Director, Customer Success
San Francisco, CA · On-site
$242K - $295K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Director, Customer Success
New York, NY · On-site
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Director, Customer Success
New York, NY · On-site
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Director, Customer Success
New York, NY · On-site
$225K - $266K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Director, Customer Success
New York, NY · On-site
$225K - $266K/yr
At Gorgias, we're building the platform that makes this real: a unified AI agent that sells ... You'll lead the CS organization end-to-end: 2 CS Managers report directly to you , one leading ...
Customer Service Agent
Carlsbad, CA · On-site
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
Customer Service Agent
Carlsbad, CA · On-site
$19 - $23/hr
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... CS Returns * Retail Support * CS Help * Work alongside the Supervisor to assist with additional ...
AI Engineer: LLM & Multimodal Agent Architect
Palo Alto, CA · On-site
$100K - $200K/yr
Master's degree in CS, AI, ML, CV, NLP, or a related field; or Bachelor's degree with 2+ years of ... Experience building and deploying AI agent systems, including tool‑use agents, workflow ...
New
AI Engineer: LLM & Multimodal Agent Architect
Palo Alto, CA · On-site
$100K - $200K/yr
Master's degree in CS, AI, ML, CV, NLP, or a related field; or Bachelor's degree with 2+ years of ... Experience building and deploying AI agent systems, including tool‑use agents, workflow ...
New
Frontier Operations Agent
Orlando, FL · On-site
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
Frontier Operations Agent
Orlando, FL · On-site
The Operations Agent is responsible for some or all of the following duties in accordance with ... Monitor station radio to communicate between CS agents and ramp agents * Provide accurate flight ...
CS Agent information
What is a CS agent?
CS Agents, or Customer Service Agents, are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They play a key role in maintaining customer satisfaction and loyalty by offering support through various channels such as phone, email, chat, or social media. CS Agents need strong communication, problem-solving, and interpersonal skills to handle diverse customer needs effectively.
What are the key skills and qualifications needed to thrive as a customer service agent?
To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is usually required. Patience, active listening, and a positive attitude help agents effectively resolve customer issues and build rapport. These skills are vital to ensuring customer satisfaction, efficient issue resolution, and a positive brand reputation.
What are some common challenges customer service agents face when handling difficult customers, and how can they effectively manage these situations?
Customer Service Agents often encounter challenging interactions with frustrated or upset customers. Successfully managing these situations requires patience, active listening, and empathy to understand the customer's concerns. Agents are trained to remain calm, follow company protocols for conflict resolution, and use positive language to de-escalate tension. Regular team meetings and support from supervisors further help agents share strategies and continually improve their approach to difficult conversations.
More about CS Agent jobs
What job categories do people searching Cs Agent jobs look for?
The top searched job categories for Cs Agent jobs are:
- From Home United Airline Customer Service
- Customer Service Agent Lax Airport
- Csa Airport Customer Service Agent
- Airline Customer Service Supervisor
- Airline Customer Service
- Day Shift International Reservations Agent
- Overnight Airline Customer Service
- Part Time Abm Wheelchair Agent
- Part Time Telecommute American Airlines Customer Service Agent
- Per Diem American Airlines Gate Agent
$235K - $353K/yr
Full-time
Medical, Dental, Retirement
Re-posted 26 days ago
Apple rating
8.0
Based on 677 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Imagine what you could do here. At Apple, new ideas have a way of quickly becoming great products, services, and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love taking on bold new challenges? Do you possess a deep knowledge of the legal field and a passion for innovation? We uphold Apple’s high ethical and corporate standards, and defend Apple’s intellectual property. You’ll provide legal support for our world-class products and services. Working for a company that invents new product categories and creates new industries means you’ll be challenged to creatively apply your extensive legal expertise to rare and often unexplored aspects of the law.
Description
We seek to hire a Patent Attorney or Patent Agent to assist in developing and curating the company’s battery and power management patent portfolio. You will work with the business to build and purposefully prosecute the associated worldwide patent portfolio and strategy. This includes identifying patentable inventions; securing high-quality, strategic patent assets; providing expert technical and legal analysis; handling patent challenges; providing guidance in support of patent transactions and licensing matters; assigning and managing work performed by outside law firms; and working with engineering and other business organizations to understand priorities and challenges. This position also will provide cross-functional support for acquisition due diligence, IP licensing, enforcement, standards, and litigation activities.
Preferred Qualifications
Juris Doctor
Advanced degree in EE/CS/CE
Minimum Qualifications
USPTO Registered Patent Attorney or Patent Agent
BS degree in EE/CS/CE
5+ years of relevant experience at a top law firm and/or in-house legal department
5+ years drafting and prosecuting patent assets related to battery composition, battery chemistry, and analog/digital circuitry
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $235,100 and $353,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Description
We seek to hire a Patent Attorney or Patent Agent to assist in developing and curating the company’s battery and power management patent portfolio. You will work with the business to build and purposefully prosecute the associated worldwide patent portfolio and strategy. This includes identifying patentable inventions; securing high-quality, strategic patent assets; providing expert technical and legal analysis; handling patent challenges; providing guidance in support of patent transactions and licensing matters; assigning and managing work performed by outside law firms; and working with engineering and other business organizations to understand priorities and challenges. This position also will provide cross-functional support for acquisition due diligence, IP licensing, enforcement, standards, and litigation activities.
Preferred Qualifications
Juris Doctor
Advanced degree in EE/CS/CE
Minimum Qualifications
USPTO Registered Patent Attorney or Patent Agent
BS degree in EE/CS/CE
5+ years of relevant experience at a top law firm and/or in-house legal department
5+ years drafting and prosecuting patent assets related to battery composition, battery chemistry, and analog/digital circuitry
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $235,100 and $353,400, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976