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C3 Connect Jobs (NOW HIRING)

pplco

Clinical Program Manager, C3

Los Angeles, CA · On-site

The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent ...

pplco

Case Manager, C3 Skid Row

Los Angeles, CA

$21.50 - $27.75/hr

Work in collaboration with C3 team members and outside agency staff to connect clients to appropriate services * Maintain and record accurate electronic records, program participants files, and ...

Forterra

VP C3, Growth

Clarksburg, MD · On-site

$142K - $183K/yr

As VP of C3, Growth, you will connect Forterra's technical C3 stack, including operator interfaces, remote communications links, API integrations, and autonomy systems, to real mission needs. You ...

pplco

Case Manager, C3 Skid Row

Los Angeles, CA · On-site

$21.50 - $27.75/hr

Work in collaboration with C3 team members and outside agency staff to connect clients to appropriate services * Maintain and record accurate electronic records, program participants files, and ...

pplco

Clinical Program Manager, C3

Los Angeles, CA · On-site

The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent ...

pplco

Case Manager, Santa Monica C3

Los Angeles, CA

The goal of Santa Monica C3 is to identify, engage, and connect or re-connect homeless individuals to interim and/or permanent housing and supportive services. The team works closely with each client ...

pplco

Case Manager, Santa Monica C3

Los Angeles, CA

The goal of Santa Monica C3 is to identify, engage, and connect or re-connect homeless individuals to interim and/or permanent housing and supportive services. The team works closely with each client ...

Livenation

C3 Presents - Associate IT Manager

Austin, TX

$94K - $115K/yr

... that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation ... C3 Presents creates music festival experiences for millions of fans across the globe, setting the ...

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How much do c3 connect jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for c3 connect in the United States is $13.50, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

What does a typical day look like for a C3 Connect agent and how is the workflow structured?

As a C3 Connect agent, your day is generally structured around handling inbound and outbound customer calls, responding to emails or chat inquiries, and updating customer records in the company’s CRM system. You'll often collaborate closely with team leads and other support staff to resolve escalated issues and ensure customer satisfaction. The workflow is usually organized in shifts, with scheduled breaks and performance targets to help manage call volumes efficiently. This collaborative, supportive environment provides opportunities to learn from peers and develop valuable communication and problem-solving skills.

What are the key skills and qualifications needed to thrive in the C3 Connect position, and why are they important?

To excel as a C3 Connect agent, you need strong customer service abilities, effective communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Active listening, patience, and problem-solving abilities help set candidates apart in this position. Mastery of these skills ensures positive customer interactions and efficient resolution of inquiries in a fast-paced, service-focused environment.

What is a C3 Connect job?

A C3 Connect job typically involves customer service and support roles, often in a call center environment. Employees in this position handle inbound and outbound calls, assist customers with inquiries, troubleshoot issues, and provide solutions. Strong communication skills, problem-solving abilities, and a customer-focused mindset are key for success. The role may also include sales, technical support, or account management, depending on the company’s needs.

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C3 Connect jobs near you

Clinical Program Manager, C3

pplco

Los Angeles, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Role: Clinical Program Manager, C3

Reports to: Director, C3

Program: 1502- Downtown C3

Department: Outreach

Location: Molly Lowrey and Frank Rice Center - 627 S. San Julian Street, Los Angeles, CA 90014

Setting: 100% Onsite

Schedule: Monday - Friday, 7:30am - 4pm

Status: Full-time/Exempt/Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Summary:

The C3 Program Manager will provide leadership and oversight to the multidisciplinary C3 Street Outreach team of direct service staff, and ensure that appropriate, high quality, and integrated care and services are provided to high-acuity unsheltered clients living in Skid Row. The C3 outreach program is part of a large-scale street-based engagement effort in the Metro Los Angeles Area. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care. The Program Manager is responsible for leading these teams, coordinating services with partner agencies as needed, providing staff training and clinical support, and fostering collaboration within the team between other departments and programs. The Program Manager is also responsible administrative aspects of team leadership, including data oversight, training, and supervision of case managers and clinicians.

Essential Duties and Responsibilities: 

  • Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between The People Concern agency resources and partnering agencies.
  • Provide individual and team supervision (clinical and administrative) through weekly structured supervisions and ongoing, to support growth and accountability of direct service staff.
  • Be available to respond to medical and psychiatric emergencies directly in the field, and to provide clinical guidance to staff.
  • Ensure that client services emphasize the highest standards of trauma informed care, client safety, and harm reduction interventions.
  • Assist in the screening, assessment, and care coordination of clients for medical, psychiatric, and other services.
  • Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through on-going audits of electronic data bases and chart reviews.
  • Ensure adherence to funding source contracts and performance standards.
  • Provide field-based training to staff on policies and procedures, clinical, and administrative topics to prepare them to deliver a high standard of clinical care to individuals living with severe mental illness, severe medical disorders, and high-risk substance use disorders.

Qualifications:

  • Masters’ degree in mental health field (Social Work, MFT, or Psychology); and one year clinical experience with individuals with severe mental illness/co-occurring disorders - OR-
    four years of experience working in a clinical setting with individuals with severe mental illness and one year supervisory experience.
  • Experience working with highly vulnerable individuals who are experiencing homelessness, severe mental illness, substance addiction and medical barriers.
  • Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
  • Passion for working in a high tolerance harm reduction model with individuals who have multiple barriers.
  • Able to learn quickly and work effectively with a wide range of constituencies
  • Strong interpersonal and team building skills
  • Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
  • Current, valid Driver’s License with an acceptable driving record
  • Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications:

  • Clinical Masters degree with BBS registration strongly preferred.
  • Experience providing direct supervision and management of staff preferred.

Work Environment:

  • Skid Row street based program. Daily walking independently throughout Skid Row community.
  • Combination of field (street-based) and office environment.
  • Regularly required to sit, stand, bend, stoop, twist; occasionally lift or carry up to 35 lbs.
  • Walk and drive to different local sites with or without clients (ex: hospitals, shelters, clinics, housing)
  • Regularly walking distances over uneven surfaces and in encampment areas.
  • Will necessitate working in busy, loud, and chaotic environments
  • Will be exposed to elements like cold, heat, rain, dust, noise and odor, as well as clients with severe medical and hygiene needs.

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