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C2C Customer Service Jobs (NOW HIRING)

MANTECH

Senior Cyber Security Engineer

Chantilly, VA · On-site

... maintain C2C services * Manage and maintain appliances, applications, servers, and supporting ... Interact with other team members and customers at multiple levels to gather, supply, or coordinate ...

MANTECH

Senior Cyber Security Engineer

Chantilly, VA

... maintain C2C services * Manage and maintain appliances, applications, servers, and supporting ... Interact with other team members and customers at multiple levels to gather, supply, or coordinate ...

MANTECH

Senior Cyber Security Engineer

Chantilly, VA · On-site

... maintain C2C services * Manage and maintain appliances, applications, servers, and supporting ... Interact with other team members and customers at multiple levels to gather, supply, or coordinate ...

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How much do c2c customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for c2c customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a C2C Customer Service?

A C2C (Consumer-to-Consumer) Customer Service job involves assisting individuals who buy, sell, or trade goods and services on peer-to-peer platforms. Responsibilities include handling inquiries, resolving disputes, ensuring smooth transactions, and providing support for payment and delivery issues. This role requires strong communication skills, problem-solving abilities, and familiarity with online marketplace policies.

What are the typical challenges faced by C2C Customer Service representatives and how are they addressed?

C2C Customer Service representatives often navigate challenges such as mediating disputes between individual buyers and sellers, handling cases of miscommunication, and resolving issues unique to peer-to-peer transactions. To address these, representatives rely on established platform policies, clear communication, and a fair, solution-oriented approach to ensure all parties feel heard and supported. Regular training and access to updated platform guidelines equip team members to handle a wide range of scenarios. Collaborating with risk management or escalation teams may also be necessary for complex or sensitive cases. This makes adaptability and a calm demeanor particularly valuable in contributing to a positive user experience.

What are the key skills and qualifications needed to thrive in C2C Customer Service, and why are they important?

To thrive as a C2C Customer Service representative, you need strong communication skills, problem-solving ability, and a customer-first mindset, often supported by experience in e-commerce or online marketplace environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and online communication platforms is typically required. Patience, empathy, and the ability to de-escalate tense situations help you excel when assisting customers or mediating between buyers and sellers. These skills are critical for ensuring positive customer experiences, resolving disputes efficiently, and maintaining the reputation of the C2C platform.

More about C2C Customer Service jobs
What job categories do people searching C2C Customer Service jobs look for? The top searched job categories for C2C Customer Service jobs are:
C2C Customer Service jobs near you
Infographic showing various C2C Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Representative | Entry Level Management

C2C

Metairie, LA • On-site

Full-time

Re-posted 23 days ago

Job description

Company Description
We are a marketing, sales, and client acquisition firm that partners with some of the biggest telecommunication companies in the world. We believe in cultivating an environment that breeds opportunity and encourages people to be the best version of themselves. Our team members see work as more than just a job- it's a career built on passion, grit, and ambition.
Job Description
Here we prefer more hands-on collaborative training, this ensures that each person in our company has the opportunity to learn from our top leaders and develop their skills. Our goal is to bring together diverse individuals who have an array of expertise, skills, and potential.
Responsibilities:
  • Professionally representing and promoting our wireless clients to increase brand awareness
  • Attend regular client training and developmental meetings
  • Building relationships with customers and communicating promotional services
  • Assisting in the daily growth and development of assigned campaigns
  • Utilize strong leadership skills to build a high performance, team environment
  • Drive sales while maintaining a high level of customer service to maintain customer retention

Qualifications
  • Outstanding communication skills
  • Ability to work in a high energy environment
  • Ability to work well within a team environment
  • Have a reliable form of transportation
  • Sales experience helpful but not required
  • Leadership skills

Additional Information
If this position interests you or someone you know, please send your resume to us today to begin the interview process!
Please note, we do not conduct any door to door, business to business, or telemarketing sales. We are not a call center. All sales are done face to face within a retailer.

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