ZipRecruiter

Log In

1

Boeing Field Service Representative Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsBoeing Field Service Representative Jobs

Boeing Field Service Representative information

See salary details

$13

$25

$41

How much do boeing field service representative jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for boeing field service representative in the United States is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What does a Boeing Field Service Representative do?

A Boeing Field Service Representative (FSR) acts as a technical advisor and liaison between Boeing and its customers, such as airlines or military operators. They provide on-site support to ensure the effective operation, maintenance, and troubleshooting of Boeing aircraft and systems. Their responsibilities often include resolving technical issues, providing training, and relaying customer feedback to Boeing’s engineering and support teams. FSRs play a critical role in ensuring aircraft safety, reliability, and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Boeing Field Service Representative, and why are they important?

To thrive as a Boeing Field Service Representative, you need a solid background in aerospace engineering or aviation maintenance, typically supported by a relevant degree and substantial industry experience. Familiarity with Boeing aircraft systems, maintenance tracking software, and technical documentation tools is essential. Strong problem-solving skills, effective communication, and customer service orientation are crucial soft skills for building relationships with clients and providing technical support. These competencies ensure efficient resolution of customer issues, uphold safety and compliance, and strengthen Boeing's reputation in the aviation industry.

What are some common challenges faced by Boeing Field Service Representatives, and how can I prepare for them?

Boeing Field Service Representatives often encounter challenges such as troubleshooting complex technical issues under tight time constraints, adapting to rapidly changing schedules, and communicating effectively with diverse client teams. To prepare, it's important to develop strong problem-solving skills, stay up to date with Boeing product knowledge, and cultivate flexibility and resilience in high-pressure environments. Proactively building relationships with airline maintenance staff and remaining responsive to customer needs can also help you succeed in this role.

What is the difference between Boeing Field Service Representative vs Boeing Maintenance Technician?

AspectBoeing Field Service RepresentativeBoeing Maintenance Technician
CertificationsFAA certifications, specialized Boeing trainingFAA certifications, aircraft maintenance licenses
Work EnvironmentOn-site at airports, customer locationsAircraft hangars, maintenance facilities
Employer & Industry UsagePrimarily Boeing, airline supportBoeing, airline maintenance teams
Job FocusCustomer support, troubleshooting, on-site repairsPreventive maintenance, repairs, inspections

The Boeing Field Service Representative and Boeing Maintenance Technician roles share certifications and industry settings but differ mainly in focus. The Field Service Representative emphasizes customer support and on-site troubleshooting, while the Maintenance Technician concentrates on scheduled maintenance and repairs. Both roles are essential in supporting Boeing aircraft operations but serve different operational needs.

More about Boeing Field Service Representative jobs
What cities are hiring for Boeing Field Service Representative jobs? Cities with the most Boeing Field Service Representative job openings:
What states have the most Boeing Field Service Representative jobs? States with the most job openings for Boeing Field Service Representative jobs include:
What job categories do people searching Boeing Field Service Representative jobs look for? The top searched job categories for Boeing Field Service Representative jobs are:
Boeing Field Service Representative jobs near you
Infographic showing various Boeing Field Service Representative job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $52,098 per year, or $25 per hour.
Senior Customer Support Service Specialist

Senior Customer Support Service Specialist

Boeing

Hazelwood, MO • On-site

$104K - $141K/yr

Full-time

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Boeing rating

8.5

Company rating: 8.5 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

35th of 527 rated manufacturers

Job description

Senior Customer Support Service Specialist
Company:
Boeing Aerospace Operations
Boeing Global Services (BGS) is seeking a Senior Customer Support Service Specialist to support the F/A-18 program in Hazelwood, MO.
This role offers a unique opportunity to serve as a technical expert supporting F/A-18 Hornet/Super Hornet and EA-18G Growler aircraft globally. The customer support service specialist provides advanced engineering assistance to field service representatives, develops troubleshooting and repair solutions, and ensures compliance with customer, regulatory, and safety requirements. Acting as a subject matter expert across multiple aircraft systems, the position also involves managing key reporting tools, analyzing metrics, and delivering technical training and reference materials to both internal teams and customers.
Ideal candidates bring deep experience in military aircraft operations and maintenance, with extensive background as a Field Service Representative supporting defense systems. Strong collaboration skills and a comprehensive understanding of customer operations and fleet support are essential, along with the ability to coordinate complex on-site technical assistance and support production and modification activities. This role requires limited travel and contributes directly to sustaining mission-critical aircraft readiness.
Position Responsibilities:
  • Provide engineering reach-back technical assistance to Boeing field service representatives located at customer sites worldwide supporting F/A-18 Hornet/Super Hornet and EA-18G Growler aircraft
  • Serve as a Subject Matter Expert (SME) for the following F/A-18 systems: Airframe, Power Plant, Fuel, Hydraulic, Flight Controls, Environmental Control, Secondary Power, Egress
  • Support Boeing modification and production operations
  • Apply advanced engineering techniques and Boeing product support resources to research, develop, analyze and design troubleshooting and repair solutions that comply with customer, regulatory, safety and company requirements
  • Manage the field service VECTOR reporting tool and reviews reports for safety, publications, retrofit, sustainment and engineering impacts
  • Analyze and report metrics
  • Conduct onboarding and technical training for FSRs, as well as aircraft and systems familiarization to customers as requested
  • Publish field service reference materials for FSR and customer use
  • Manage extensive field service reference library and website development
  • Understand customer expectations and operations, coordinates fleet support activities and liaisons with Program Management
  • Coordinate engineering and on-site technical assistance to customers' products including ground support equipment, training devices, training facilities, operation facilities and maintenance facilities

Basic Qualifications (Required Skills/Experience):
  • 10+ years of experience with F/A-18 and/or EA-18G operations and maintenance
  • 5+ years of experience as a Field Service Representative supporting a Defense System
  • Ability to travel 10% of the time

Preferred Qualifications (Desired Skills/Experience):
  • Bachelor's degree and 10 or more years of related work experience; master's degree and 8 or more years of related work experience; or an equivalent combination of education and experience
  • Extensive experience with military aircraft operations and maintenance procedures

Conflict Of Interest:
Successful Candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $104,550 - $141,450
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
This position offers relocation based on candidate eligibility.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
  • E-Verify (English)
  • E-Verify (Spanish)

Right to Work Statement
  • Right to Work (English)
  • Right to Work (Spanish)

What Boeing employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply