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C2C Customer Service Jobs (NOW HIRING)

C2C

Account Manager

Metairie, LA · On-site

Looking to level up your career and put your leadership and customer service skills to the test? Coast to Coast Events in New Orleans is looking for an energetic Account Manager to join our growing ...

C2C

Account Manager

Metairie, LA

Looking to level up your career and put your leadership and customer service skills to the test? Coast to Coast Events in New Orleans is looking for an energetic Account Manager to join our growing ...

C2C

Junior Sales Representative

Metairie, LA

Prior experience in sales, marketing, or customer service is an advantage. * Strong communication and interpersonal skills, with the ability to build rapport with customers. * Self-motivated, goal ...

C2C

Junior Sales Representative

Metairie, LA · On-site

Prior experience in sales, marketing, or customer service is an advantage. * Strong communication and interpersonal skills, with the ability to build rapport with customers. * Self-motivated, goal ...

PeopleNTech

Lead Node.Js Developer ( C2C Only )

Dallas, TX · On-site

$51 - $65.75/hr

... customer-facing digital experiences. You ll own greenfield builds from zero-to-production, lead ... service boundaries, data models, REST APIs, event streams, CI/CD, observability, and runtime ...

C2C

Entry Level Brand Ambassador

Metairie, LA · On-site

We offer the training, environment, and support to understand the foundational components of customer service, marketing, and sales. Responsibilities: * Attend office trainings to stay current on ...

C2C

Entry Level Brand Ambassador

Metairie, LA

We offer the training, environment, and support to understand the foundational components of customer service, marketing, and sales. Responsibilities: * Attend office trainings to stay current on ...

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How much do c2c customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for c2c customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a C2C Customer Service job?

A C2C (Consumer-to-Consumer) Customer Service job involves assisting individuals who buy, sell, or trade goods and services on peer-to-peer platforms. Responsibilities include handling inquiries, resolving disputes, ensuring smooth transactions, and providing support for payment and delivery issues. This role requires strong communication skills, problem-solving abilities, and familiarity with online marketplace policies.

What are the typical challenges faced by C2C Customer Service representatives and how are they addressed?

C2C Customer Service representatives often navigate challenges such as mediating disputes between individual buyers and sellers, handling cases of miscommunication, and resolving issues unique to peer-to-peer transactions. To address these, representatives rely on established platform policies, clear communication, and a fair, solution-oriented approach to ensure all parties feel heard and supported. Regular training and access to updated platform guidelines equip team members to handle a wide range of scenarios. Collaborating with risk management or escalation teams may also be necessary for complex or sensitive cases. This makes adaptability and a calm demeanor particularly valuable in contributing to a positive user experience.

What are the key skills and qualifications needed to thrive in the C2C Customer Service position, and why are they important?

To thrive as a C2C Customer Service representative, you need strong communication skills, problem-solving ability, and a customer-first mindset, often supported by experience in e-commerce or online marketplace environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and online communication platforms is typically required. Patience, empathy, and the ability to de-escalate tense situations help you excel when assisting customers or mediating between buyers and sellers. These skills are critical for ensuring positive customer experiences, resolving disputes efficiently, and maintaining the reputation of the C2C platform.

More about C2C Customer Service jobs
What job categories do people searching C2C Customer Service jobs look for? The top searched job categories for C2C Customer Service jobs are:
C2C Customer Service jobs near you
Infographic showing various C2C Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Telecommunications Operator II/C2, Telecommunications Operator II/cert C2C

Telecommunications Operator II/C2, Telecommunications Operator II/cert C2C

City of Albuquerque

Albuquerque, NM • On-site

$53K - $62K/yr

Other

Posted 6 days ago

City Of Albuquerque rating

7.7

Company rating: 7.7 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

387th of 693 rated public administrative organizations

Job description

Position Summary Receive, evaluate and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety; dispatch city emergency forces and/or other resource agencies, in accordance with prescribed procedures, often requiring immediate independent judgment; utilize computer-aided dispatch and other computer systems; maintain access to and security of highly sensitive materials and information; monitor unit response and progress and provide additional support and resources as needed; perform multiple activities simultaneously in a high visibility setting; work with frequent interruption in a framework of rules, procedures and regulations and perform technical tasks relative to assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. Telecommunication Operator II C2 (Non-Certified) $25.59 - $28.26 Hourly Telecommunication Operator II C2C (Certified) Possess a valid New Mexico Department of Public Safety Telecommunicator Certification $27.59 - $30.26 Hourly Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification

Job Descriptions are not intended to reflect all duties performed within the job. Essential and Supplemental Functions Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Two (2) years of receiving and processing customer service calls and/or two-way radio communications experience.

Law enforcement or fire agency telecommunications experience preferred. ADDITIONAL REQUIREMENTS: Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months.

Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102 OR Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004. Must pass Drug Test, Hearing Test, Criminal Records check, and Background check. Must pass CritiCall computer-based assessment.

Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Possession of National Incident Management System (NIMS) Certification preferred. Possession of National Crime Information Center (NCIC) Certification within six (6) months from date of hire.

One (1) year probationary period is required for this position. For Telecommunication Operator II C2 (Non-Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification within one (1) year from date of hire. For Telecommunication Operator II C2C (Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification.

Please click here for more information before applying. Working Conditions Environmental: 24/7 emergency dispatch center operation setting; secure indoor environment, exposure to computer screens; frequent exposure to noise levels which may cause distractions; work in confined spaces, irregular work hours and shifts. Physical: Essential and supplemental functions may require maintaining physical conditions necessary for sitting long periods of time and working on routine, emergency situations under stressful conditions; light lifting; bending, stooping, kneeling, twisting, turning, squatting, walking and pushing; extensive use of computer keyboard, mouse and monitor.

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