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C2C

Account Manager

Metairie, LA · On-site

Looking to level up your career and put your leadership and customer service skills to the test? Coast to Coast Events in New Orleans is looking for an energetic Account Manager to join our growing ...

C2C

Account Manager

Metairie, LA · On-site

Looking to level up your career and put your leadership and customer service skills to the test? Coast to Coast Events in New Orleans is looking for an energetic Account Manager to join our growing ...

C2C

Entry Level Brand Ambassador

Metairie, LA · On-site

We offer the training, environment, and support to understand the foundational components of customer service, marketing, and sales. Responsibilities: * Attend office trainings to stay current on ...

C2C

Entry Level Brand Ambassador

Metairie, LA

We offer the training, environment, and support to understand the foundational components of customer service, marketing, and sales. Responsibilities: * Attend office trainings to stay current on ...

C2C

Junior Sales Representative

Metairie, LA · On-site

Prior experience in sales, marketing, or customer service is an advantage. * Strong communication and interpersonal skills, with the ability to build rapport with customers. * Self-motivated, goal ...

C2C

Junior Sales Representative

Metairie, LA

Prior experience in sales, marketing, or customer service is an advantage. * Strong communication and interpersonal skills, with the ability to build rapport with customers. * Self-motivated, goal ...

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How much do c2c customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for c2c customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a C2C Customer Service?

A C2C (Consumer-to-Consumer) Customer Service job involves assisting individuals who buy, sell, or trade goods and services on peer-to-peer platforms. Responsibilities include handling inquiries, resolving disputes, ensuring smooth transactions, and providing support for payment and delivery issues. This role requires strong communication skills, problem-solving abilities, and familiarity with online marketplace policies.

What are the typical challenges faced by C2C Customer Service representatives and how are they addressed?

C2C Customer Service representatives often navigate challenges such as mediating disputes between individual buyers and sellers, handling cases of miscommunication, and resolving issues unique to peer-to-peer transactions. To address these, representatives rely on established platform policies, clear communication, and a fair, solution-oriented approach to ensure all parties feel heard and supported. Regular training and access to updated platform guidelines equip team members to handle a wide range of scenarios. Collaborating with risk management or escalation teams may also be necessary for complex or sensitive cases. This makes adaptability and a calm demeanor particularly valuable in contributing to a positive user experience.

What are the key skills and qualifications needed to thrive in C2C Customer Service, and why are they important?

To thrive as a C2C Customer Service representative, you need strong communication skills, problem-solving ability, and a customer-first mindset, often supported by experience in e-commerce or online marketplace environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and online communication platforms is typically required. Patience, empathy, and the ability to de-escalate tense situations help you excel when assisting customers or mediating between buyers and sellers. These skills are critical for ensuring positive customer experiences, resolving disputes efficiently, and maintaining the reputation of the C2C platform.

More about C2C Customer Service jobs
What job categories do people searching C2C Customer Service jobs look for? The top searched job categories for C2C Customer Service jobs are:
C2C Customer Service jobs near you
Infographic showing various C2C Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

SITEC - Network Engineer (C2C)- MacDill AFB

Peraton

Tampa, FL • On-site

$104K - $166K/yr

Full-time

Re-posted 3 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

47th of 221 rated it services

Job description

Responsibilities
Peraton requires Network Engineers to support the United States Special Operations Command Special Operations Command Information Technology Enterprise Contract (SITEC) - 3 EOM. This position is located at MacDill Air Force Base.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, Theater Special Operations Commands (TSOCs), and deployed forces with Operations and Maintenance (O&M) services to maintain secure Network Operations (NetOps); sustain systems and network infrastructure; provide end-user and common device support; support configuration, change, license, and asset management; conduct training; and perform Install, Move, Add, Change (IMAC) services in support of globally distributed mission operations operating 24x7x365.
The Network Engineer serves as a senior technical leader on a specialized project team responsible for translating enterprise architectural designs into fully realized, highly secure network infrastructure. Working in direct support of enterprise network architects, this lead engineer will guide the hands-on technical execution, deployment, and optimization of globally distributed Department of War (DoW) networks. As a technical SME, this role will champion and execute strategic focus areas critical to Zero Trust architecture, specifically enterprise endpoint compliance (Comply to Connect / C2C initiatives) and advanced application micro-segmentation (leveraging solutions like Cisco Secure Workload / CSW). The SME Lead bridges the gap between high-level architectural vision and practical engineering implementation.
  • Collaborate with and support enterprise network architects by translating high-level architectural concepts into actionable engineering tasks, deployment plans, and configuration baselines.
  • Drive the implementation and integration of network access control, endpoint compliance, and secure onboarding capabilities (C2C focus).
  • Drive the engineering, deployment, and operationalization of zero-trust workload protection, application visibility, and dynamic micro-segmentation policies across the enterprise (CSW focus).
  • Ensure all deployed network solutions and configurations adhere strictly to approved architectural designs, DoD STIGs, and RMF compliance requirements.
  • Coordinate directly with cybersecurity, systems engineering, and cloud teams to ensure seamless integration of network security tools across hybrid and multi-cloud environments.
  • Develop and maintain comprehensive network documentation, including architecture diagrams, data flow maps, and Standard Operating Procedures (SOPs).
  • Evaluate and test emerging network technologies, firmware updates, and security patches prior to enterprise deployment.

Qualifications
Required Qualifications:
  • Min 12 years with HS degree, 10 years with AS/AA degree, 8 years with BS/BA, 6 years with MS/MA, 3 years with PhD
  • DoD 8570 IAT II Certification AND CCNP
  • DoD TS/SCI clearance

Desired Qualifications:
  • Must be DoW 8140 compliant under the Work Role Code 441 - Network Operations Specialist - Intermediate level or higher by 1 Oct 26.
  • Extensive experience leading engineering deployments within large-scale Department of War (DoW) or DoD enterprise network environments.
  • Active Cisco Certified Internetwork Expert (CCIE) certification in Enterprise Infrastructure, Security, or Data Center.
  • Experience with micro-segmentation and data center workloads
  • Strong background in deploying Software-Defined Networking (SDN) architectures, specifically Cisco ACI.

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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