Description
Monarch/Brandywine Senior Living
Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.
Job Description
Position/Job Title: Butler (Part Time)
Location: Brandywine Upper Providence, Phoenixville, PA 19460
Employment Type: Part-Time 11am- 7pm
Pay Range: $17.00 -$17.00 per hour
Job Summary:
The primary responsibility of this position is to ensure the resident's comfort during the admission process and in their transition to the community by providing the highest degree of personal attention and customer service.
Key Responsibilities:
• Contacts appropriate departments as needed i.e. housekeeping, laundry, maintenance to address any resident needs or concerns.
• Reviews concerns and needs of all residents on a daily basis. Follow up to ensure residents needs/requests were met.
• Collect and deliver room service selections from dietary department to resident rooms as requested.
• Collects orders for Serenade Dining Room for lunch and dinner; picks up food orders from dietary, serve in Serenade dining room and break down dining room post meal.
• Call residents daily to ensure all service needs are met
• Distribute Escapades calendars to rooms and review
Requirements
Qualifications
Required Qualifications:
- High school diploma or equivalent
- Prior customer service or hospitality experience preferred
- Strong communication and interpersonal skills
Ability to multitask and remain calm under pressure