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Business Systems Supervisor Jobs (NOW HIRING)

Systems Supervisor (IBM Power I) * Supervise engineers and operations staff; provide coaching ... Collaborate with cross-functional IT teams and business stakeholders. * Drive continuous ...

Has no supervisory/managerial responsibilities. EXPERIENCE REQUIRED : Three to five years of ... business needs and convert them into effective system and operational requirements. Strong ...

Coordinates and assists in supervising systems upgrades, conversion, and installations by evaluating and recommending upgrades based on business needs and requirements. * Manages and resolves system ...

... supervisor on projects. This includes responsible for document sign-off processes, coordinating ... systems or business process/change management. • Flexibility to meet and exceed company and ...

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Business Systems Supervisor information

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$46K

$102.1K

$153K

How much do business systems supervisor jobs pay per year?

As of Jun 29, 2026, the average yearly pay for business systems supervisor in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are Business Systems Supervisors?

Business Systems Supervisors oversee the implementation, maintenance, and optimization of an organization’s business systems and software applications. They manage teams responsible for system configuration, troubleshooting, and user support, ensuring that technology solutions align with business goals. Their responsibilities often include coordinating with IT, training staff, and analyzing system performance to recommend improvements. This role is crucial for maintaining efficient operations and supporting organizational growth through effective use of technology.

How does a Business Systems Supervisor typically collaborate with cross-functional teams to implement new technologies or system enhancements?

A Business Systems Supervisor frequently works with IT, operations, and business units to ensure that new technologies or system upgrades align with organizational goals. They coordinate project timelines, facilitate communication between technical and non-technical stakeholders, and oversee user acceptance testing. Strong collaboration skills are essential, as the supervisor often translates business needs into technical requirements and ensures smooth adoption of system changes across departments.

What is the difference between Business Systems Supervisor vs Business Analyst?

AspectBusiness Systems SupervisorBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like CBAP or PMPBachelor's degree in Business, IT, or related; certifications like CBAP or PMI-PBA
Work EnvironmentOversees IT teams, manages system operations, and supports business processesAnalyzes business needs, documents requirements, and recommends solutions
Employer & Industry UsageCommon in corporate, IT, and finance sectorsWidely used across industries for process improvement and project support

The Business Systems Supervisor focuses on managing and supporting business systems and IT teams, ensuring smooth operations. In contrast, a Business Analyst primarily analyzes business needs, documents requirements, and facilitates solutions. Both roles require similar credentials and are integral to organizational success, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Business Systems Supervisor, and why are they important?

To thrive as a Business Systems Supervisor, you need strong analytical skills, experience in business process improvement, and a solid understanding of enterprise information systems, usually backed by a relevant degree. Familiarity with ERP software, project management tools, and certifications such as PMP or ITIL are often required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for managing teams and collaborating across departments. These skills and qualities are essential for optimizing business processes, ensuring system reliability, and supporting organizational efficiency.
More about Business Systems Supervisor jobs
Infographic showing various Business Systems Supervisor job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $102,067 per year, or $49.1 per hour.

IT - Power Systems Supervisor

smp

Lewisville, TX

Other

Posted 11 days ago


Job description

Job Title: Systems Supervisor (IBM Power I)

Job Description: 

  • Supervise engineers and operations staff; provide coaching, mentorship, and performance guidance.
  • Provide leadership for day-to-day IT operations ensuring high-quality support.
  • Act as a working supervisor combining hands-on technical expertise with team oversight.
  • Lead and assign workloads including incidents, service requests, and projects to meet SLA objectives.
  • Serve as primary escalation point for complex IBM Power i system issues.
  • Oversee installation, configuration, maintenance, and support of IBM Power i systems.
  • Ensure systems availability, performance, and reliability.
  • Oversee system upgrades, patching, and maintenance with focus on risk and security compliance.
  • Direct troubleshooting efforts for critical incidents.
  • Ensure proper documentation of incidents and changes in Track-It.
  • Oversee backup strategies and disaster recovery readiness.
  • Collaborate with cross-functional IT teams and business stakeholders.
  • Drive continuous improvement through trend analysis and root cause identification.
  • Report system health, team performance, and risks to leadership.
  • Ensure compliance with company policies and SOX controls.

Job Experience: 

  • 5–8+ years of experience supporting IBM Power i systems.
  • 5+ years of staff management experience.
  • Strong communication skills with technical and non-technical stakeholders.
  • Proven ability to lead, prioritize, and deliver operational and project objectives.
  • Experience providing coaching and mentorship to technical staff.
  • Strong problem-solving and root cause analysis skills.
  • Experience as a technical escalation point for complex system issues.
  • Experience supporting Tier 1 ERP systems.
  • Experience managing incident response, service requests, and change management.
  • Familiarity with ITSM processes and tools like Track-It.
  • Experience with SOX controls and security policies.
  • Ability to work independently and lead teams.
  • Experience participating in on-call rotations.
  • Working knowledge of tools such as Powertech, Robot, and Mimix. 

Job Requirement: 

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Equivalent experience may be considered.
  • Relevant certifications (IBM Power i, ITIL) preferred.