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Business Systems Supervisor Jobs (NOW HIRING)

GLDN

Business Systems Analyst

La Conner, WA · On-site +1

$75K - $95K/yr

Head of Business Systems Supervises: None (individual contributor) FLSA Status: Non-exempt, depending on exact pay rate Pay Scale: $75,000-$95,000 Location: Remote, with required travel to La Conner ...

Thomas Interiors

Be Seen First

Business Systems Analyst

Wheaton, IL · On-site

$65K - $85K/yr

Business Systems Analyst Status : Full-time, regular Compensation: Salary of $65,000 to $85,000 per ... Supervisor: Chief Operations Strategist Hours: The company's office hours are Monday-Friday, 8:30 a ...

GDIT

WV · On-site

As a Business Systems Analyst , you'll partner with stakeholders to understand requirements ... Team leader or supervisor experience. * Ability to write and execute test scripts. * Ability to ...

WTG Energy

Business Systems Analyst

Denver, CO

Job Summary WTG is seeking a Business Systems Analyst to join its Business Solutions team as a ... Supervisory Responsibilities This role does not have direct supervisory responsibilities but may ...

WTG

Business Systems Analyst

Denver, CO · On-site +1

$75K - $95K/yr

Job Summary WTG is seeking a Business Systems Analyst to join its Business Solutions team as a ... Supervisory Responsibilities This role does not have direct supervisory responsibilities but may ...

smp

IT - Power Systems Supervisor

Lewisville, TX · On-site

Systems Supervisor (IBM Power I) * Supervise engineers and operations staff; provide coaching ... Collaborate with cross-functional IT teams and business stakeholders. * Drive continuous ...

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Business Systems Supervisor information

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$46K

$102.1K

$153K

How much do business systems supervisor jobs pay per year?

As of Jul 22, 2026, the average yearly pay for business systems supervisor in the United States is $102,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What are Business Systems Supervisors?

Business Systems Supervisors oversee the implementation, maintenance, and optimization of an organization’s business systems and software applications. They manage teams responsible for system configuration, troubleshooting, and user support, ensuring that technology solutions align with business goals. Their responsibilities often include coordinating with IT, training staff, and analyzing system performance to recommend improvements. This role is crucial for maintaining efficient operations and supporting organizational growth through effective use of technology.

How does a Business Systems Supervisor typically collaborate with cross-functional teams to implement new technologies or system enhancements?

A Business Systems Supervisor frequently works with IT, operations, and business units to ensure that new technologies or system upgrades align with organizational goals. They coordinate project timelines, facilitate communication between technical and non-technical stakeholders, and oversee user acceptance testing. Strong collaboration skills are essential, as the supervisor often translates business needs into technical requirements and ensures smooth adoption of system changes across departments.

What is the difference between Business Systems Supervisor vs Business Analyst?

AspectBusiness Systems SupervisorBusiness Analyst
Required CredentialsBachelor's degree in IT, Business, or related field; certifications like CBAP or PMPBachelor's degree in Business, IT, or related; certifications like CBAP or PMI-PBA
Work EnvironmentOversees IT teams, manages system operations, and supports business processesAnalyzes business needs, documents requirements, and recommends solutions
Employer & Industry UsageCommon in corporate, IT, and finance sectorsWidely used across industries for process improvement and project support

The Business Systems Supervisor focuses on managing and supporting business systems and IT teams, ensuring smooth operations. In contrast, a Business Analyst primarily analyzes business needs, documents requirements, and facilitates solutions. Both roles require similar credentials and are integral to organizational success, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Business Systems Supervisor, and why are they important?

To thrive as a Business Systems Supervisor, you need strong analytical skills, experience in business process improvement, and a solid understanding of enterprise information systems, usually backed by a relevant degree. Familiarity with ERP software, project management tools, and certifications such as PMP or ITIL are often required. Leadership, effective communication, and problem-solving abilities are crucial soft skills for managing teams and collaborating across departments. These skills and qualities are essential for optimizing business processes, ensuring system reliability, and supporting organizational efficiency.
More about Business Systems Supervisor jobs
What job categories do people searching Business Systems Supervisor jobs look for? The top searched job categories for Business Systems Supervisor jobs are:
Business Systems Supervisor jobs near you
Infographic showing various Business Systems Supervisor job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $102,067 per year, or $49.1 per hour.
Business Systems Analyst

Business Systems Analyst

GLDN

La Conner, WA • On-site, Remote

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Description
ABOUT GLDN
GLDN is a direct-to-consumer jewelry brand that blends craft and technology to bring delight and connection through meaningful, personalized pieces. We design, manufacture, and ship from our headquarters in La Conner, Washington. We're growing, and the Systems team needs to grow with us.
THE ROLE
We're hiring a Business Systems Analyst to serve as the execution and support layer of our Business Systems team. You'll drive projects from requirements through implementation, translate business needs into system configurations, and keep GLDN's core platforms, including Odoo, Shopify Plus, ShipStation, and UKG, reliable and well-integrated. You'll be the primary liaison between business stakeholders and what our systems can actually do, providing day-to-day support and troubleshooting as issues get escalated to you, and making sure nothing lives only in one person's head by keeping documentation and SOPs current. This is a primarily remote role, with travel to our La Conner, WA headquarters required for onboarding and up to once per quarter thereafter.
If you love translating business needs into clean system configurations and turning a one-off fix into a permanent process - and you also love working in a casual, fun-loving and hard-working environment - keep reading.
JOB SPECS
Department: Business Systems
Reports To: Head of Business Systems
Supervises: None (individual contributor)
FLSA Status: Non-exempt, depending on exact pay rate
Pay Scale: $75,000-$95,000
Location: Remote, with required travel to La Conner, WA for onboarding and up to once per quarter thereafter
Schedule: Full-time
Benefits: Health insurance with HSA option (80% employer paid), employee paid Dental and Vision, 401(k), flexible PTO including holidays, employee jewelry discount, parental leave
KEY RESPONSIBILITIES
Systems Project Management
  • Own project execution from requirements gathering through go-live and post-launch support
  • Develop project plans, timelines, and status reporting for systems initiatives
  • Coordinate cross-functional stakeholders to define requirements and validate solutions
  • Manage UAT processes, issue tracking, and deployment workflow
  • Escalate risks and blockers to the Head of Business Systems with recommended actions
  • Maintain a prioritized backlog of system enhancements and bug fixes

ERP & Platform Support
  • Serve as the initial escalation support for system issues, configurations, and user questions
  • Troubleshoot and resolve operational issues across core platforms as escalated by the IT Specialist or other stakeholders
  • Configure and maintain system settings, workflows, and automations in Odoo
  • Support Shopify Plus storefront operations, app integrations, and order flow
  • Assist with UKG configuration for HR and payroll workflows
  • Partner with the data team on integration points with Snowflake and reporting tools

Process Documentation & Standardization
  • Build and maintain the business systems SOP library
  • Document system configurations, integration mappings, and decision logic
  • Standardize workflows and ensure consistency across departments
  • Audit system usage and process adherence, recommending improvements
  • Create and maintain training materials for end users

Data Integrity & System Optimization
  • Monitor and maintain data quality across all business systems
  • Support the data team in identifying and resolving data discrepancies between platforms
  • Recommend and implement system optimizations to reduce manual work and errors
  • Support data migration efforts for new system implementations
  • Ensure master data standards are followed across teams

Vendor & Integration Support
  • Coordinate with software vendors and implementation partners on day-to-day technical issues
  • Support vendor evaluations with materials and documentation
  • Maintain documentation of all active integrations, APIs, and data flows
  • Test and validate vendor-delivered configurations and customizations
  • Track vendor support tickets and escalate unresolved issues

Requirements
Required
  • 3+ years of experience in business systems analysis, ERP administration, or a similar systems/implementation role
  • Hands-on configuration experience with an ERP platform (Odoo experience strongly preferred), and comfort working across multiple connected systems
  • Demonstrated ability to manage a systems project end-to-end, from requirements gathering through UAT, go-live, and post-launch support
  • Strong troubleshooting skills, with experience tracing data discrepancies across integrated systems back to their root cause
  • Excellent documentation habits; comfortable building and maintaining SOPs, configuration records, and training materials

Preferred
  • Experience with Shopify Plus, ShipStation, or UKG in a configuration or support capacity
  • Familiarity with data integration points between operational systems and a data warehouse (e.g., Snowflake)
  • Experience working directly with software vendors and implementation partners
  • Background in a DTC, ecommerce, or manufacturing environment
  • Prior experience supporting a business systems or IT function with no full-time dedicated developer/architect on staff

SKILLS
  • Systems configuration and troubleshooting across ERP, ecommerce, and HR/payroll platforms
  • Project management: planning, timelines, UAT, and status reporting
  • Process documentation and SOP creation
  • Data integrity and root-cause analysis across connected systems
  • Clear communication with both technical and non-technical stakeholders
  • Vendor and integration management

WHAT YOUR FIRST 90 DAYS LOOK LIKE
Month 1: Learn GLDN's core systems (Odoo, Shopify Plus, ShipStation, UKG), current documentation, and open support backlog; shadow the IT Specialist and Head of Business Systems
Month 2: Take ownership of day-to-day system support and the enhancement backlog; begin closing gaps in SOP documentation
Month 3: Fully own a systems project end-to-end and serve as the primary point of contact for platform support and stakeholder requests
SUCCESS METRICS (FIRST 12-18 MONTHS)
  • Systems projects delivered on time, on scope, with clear documentation
  • High system uptime and rapid resolution of operational issues
  • Clean, accurate data across all core platforms
  • Well-maintained SOPs and system documentation
  • Effective stakeholder communication throughout project lifecycles
  • Smooth integrations between primary business systems and supporting tools, excluding the data warehouse and BI systems

WHAT YOU'LL GAIN
  • Ownership of business systems execution at a growing, tech-forward DTC brand
  • Direct partnership with the Head of Business Systems and cross-functional leaders across Operations, Finance, Data, and HR
  • The chance to build, not just maintain, the systems and processes that scale with the company

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