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Business Systems Operations Manager Jobs (NOW HIRING)

The Business Systems Analyst serves as the primary technical liaison between Supply Chain ... Data Management & Governance * Maintain operational master data. * Monitor data quality. * Develop ...

... computer operations and user departments Reviews progress and evaluates results Reports ... management and suggest problem resolutions and business process improvements Certain business ...

Bachelor's degree in IT, Business, or related field. * 6+ years of experience as a Business Systems ... Familiarity with Git, Jenkins, and modern DevOps practices. * Agile certifications preferred (CSPO ...

... business operations department, supporting all aspects of change management related to feature releases and new process changes in partnership with business stakeholders. The Systems Operations ...

... business operations department, supporting all aspects of change management related to feature releases and new process changes in partnership with business stakeholders. The Systems Operations ...

Kemper is seeking a Business Systems Analyst to support a variety of business and technology ... role and permissions management, and operational support processes. The position works ...

... operations, and the ability to translate business requirements into effective reporting and ... managers, developers, and data teams to understand reporting and analytics requirements. • ...

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Business Systems Operations Manager information

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$35.5K

$89.5K

$156K

How much do business systems operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for business systems operations manager in the United States is $89,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a business systems operations manager?

Business Systems Operations Managers are professionals responsible for overseeing and optimizing the technological systems and processes that support a company's business operations. They manage the integration of software and hardware solutions, coordinate between IT and business teams, and ensure that systems run efficiently to meet organizational goals. Their role often includes troubleshooting issues, implementing new technologies, and maintaining compliance with industry standards. By streamlining operations and aligning technology with business strategy, they help organizations improve productivity and efficiency.

What are the key skills and qualifications needed to thrive as a business systems operations manager?

To thrive as a Business Systems Operations Manager, you need strong analytical skills, project management experience, and a background in business or information technology, often supported by a relevant degree. Familiarity with ERP systems, CRM platforms, and certifications like PMP or ITIL are typically valuable. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for managing cross-functional teams and driving process improvements. These skills ensure efficient system operations, successful project delivery, and alignment between business objectives and technology solutions.

What are some common challenges faced by business systems operations managers, and how can they be addressed?

Business Systems Operations Managers often encounter challenges such as integrating new technologies with legacy systems, streamlining cross-functional workflows, and ensuring data accuracy across platforms. To address these, it's important to foster strong relationships with IT and business teams, prioritize regular system audits, and maintain clear communication channels. Effective project management skills and a proactive approach to troubleshooting can also help minimize disruptions and ensure seamless business operations.

What is the difference between Business Systems Operations Manager vs Business Analyst?

AspectBusiness Systems Operations ManagerBusiness Analyst
Primary FocusOversees system operations, manages IT infrastructure, ensures system stabilityAnalyzes business needs, documents requirements, recommends solutions
Required SkillsIT management, systems administration, project managementBusiness process analysis, communication, data analysis
Work EnvironmentIT departments, operations teams, technical settingsBusiness units, project teams, consulting environments
CertificationsITIL, PMP, CompTIA certificationsCBAP, PMI-PBA, business analysis certifications

The Business Systems Operations Manager primarily manages and maintains IT systems and infrastructure, ensuring operational efficiency. In contrast, the Business Analyst focuses on understanding business needs and translating them into technical solutions. Both roles require strong analytical skills but differ in their core responsibilities and work environments.

How much do business systems operations managers make in the US?

Business Systems Operations Managers in the US typically earn a median annual salary of around $100,000 to $130,000, depending on experience, location, and industry. They often require strong technical skills, knowledge of enterprise systems, and certifications such as ITIL or PMP to advance in their roles.

What cities are hiring for Business Systems Operations Manager jobs?

Cities with the most Business Systems Operations Manager job openings:

What states have the most Business Systems Operations Manager jobs?

States with the most job openings for Business Systems Operations Manager jobs include:

What are popular job titles related to Business Systems Operations Manager jobs?

For Business Systems Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Business Systems Operations Manager job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $89,520 per year, or $43 per hour.

Business Systems Productivity Lead

Washington, DC • On-site

Bezos Earth Fund
Non-Profits • 11 - 50 employees

$140K - $175K/yr

Full-time

Re-posted 19 days ago


Job description

Position Overview
The Business Systems & Productivity Lead is a strategic and hands-on role focused on optimizing workflows, enhancing staff efficiency, and delivering actionable insights through technology. This role ensures the Earth Fund maximizes its IT environment and enterprise applications, while evaluating and implementing emerging tools, including AI platforms, for productivity and collaboration.
Reporting to the Director of Finance and Accounting, the Lead partners across Operations and Program teams to streamline processes, ensure data integrity and support staff adoption of digital tools. Acting as a bridge between business users and technical teams, the Lead translates needs into requirements, manages application vendors, and ensures successful implementation and adoption of solutions.
Key Responsibilities
Business Systems & Process Optimization
  • Partner with Operations and Program teams to analyze workflows and recommend improvements using technology.
  • Elicit, document, and translate business requirements into user stories, workflows, and technical specifications.
  • Configure, optimize, and maintain enterprise applications (e.g., Microsoft 365, CRM, HRIS, AI and other collaboration tools).
  • Coordinate with application vendors to ensure systems meet evolving business needs.
  • Lead or support Agile practices (e.g., backlog grooming, sprint planning) and coach staff on Agile adoption.
  • Ensure system changes are tested, documented, and communicated before rollout.
Data Governance, Reporting & Analytics
  • Maintain data integrity across platforms through validation, audit, and reconciliation processes.
  • Design and maintain dashboards, KPIs, and reports using Power BI or similar tools.
  • Support cross-functional data integration efforts to reduce duplication and improve accuracy.
  • Conduct root cause analysis for data issues and recommend remediation strategies.
  • Evaluate and recommend data governance policies, including retention and compliance requirements.
Productivity & Staff Enablement
  • Champion adoption of Microsoft 365 tools (Teams, SharePoint, OneDrive, Power Automate) and other collaboration technologies.
  • Develop and deliver training programs, user guides, and onboarding materials tailored to staff roles.
  • Create communication and change management plans to support technology rollouts and process changes.
  • Monitor staff feedback and usage to continuously improve tool adoption and staff experience.
Emerging Technology & AI
  • Evaluate AI-powered productivity tools (e.g., Microsoft Copilot) for scalability and organizational impact.
  • Pilot and assess new technologies, ensuring alignment with security, compliance, and governance standards.
  • Collaborate with the IT Operations Manager to ensure AI tools are implemented securely on scalable infrastructure (Productivity Lead = adoption/productivity; Ops Manager = security/governance).
  • Stay current on industry trends in business systems, automation, and digital transformation.

Performs other duties assigned.
Skills and Experience
  • Bachelor's degree in Information Systems, Business Administration, or related field; equivalent experience considered.
  • 5+ years of experience in business systems analysis, enterprise application support, or IT project management.
  • Strong proficiency in Microsoft 365 administration and configuration.
  • Experience with data visualization and reporting tools (e.g., Power BI, Tableau).
  • Familiarity with business process modeling tools (e.g., Visio, Lucidchart).
  • Familiarity with AI-enabled productivity tools and an understanding of how to apply them in a business setting to support workflow optimization and staff productivity.
  • Knowledge of Agile methodologies and experience writing user stories and managing backlogs.
  • Experience with enterprise systems such as CRM (e.g., Dynamics), HRIS (e.g., ADP), and grantmaking platforms (e.g., Fluxx).
  • Understanding of database structures, SQL, Fabric (OneLake), and cloud/SaaS environments.
  • Excellent analytical, communication, and stakeholder engagement skills.
  • Demonstrated ability to lead training, change management, and adoption initiatives.
Physical Requirements and Working Conditions
  • Prolonged periods of sitting at a desk and working on a computer.
  • May require extended hours for urgent issues or to meet established deadlines.
  • This position is based in Washington, DC and requires working primarily in the office.

Salary Range- $140,000 - $175,000
To Apply:
This position offers a competitive salary and includes a benefits package. The Bezos Earth Fund is an equal opportunity employer and complies with all federal, state, and local laws concerning employment discrimination. The Earth Fund recognizes diversity as an asset essential to accomplishing its work. We actively welcome all qualified applicants from a wide range of backgrounds and will not discriminate on the basis of race, color, age, sex, gender identity or expression, genetic information, sexual orientation, religion, marital status, national origin, ethnicity, disability, military/veteran status, compensation history or any other basis prohibited by law. Qualified applicants are encouraged to submit a resume and cover letter as soon as possible.