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Business Systems Operations Manager Jobs in Alberta

Wajax

Business Systems Support

Calgary, AB · On-site

Assists with collecting KPI / metrics on Help Desk requests, as well as Business System training via Learning Management platforms * Other duties as required The Candidate Education: College Diploma ...

Avmax

Business Systems Project Coordinator

Calgary, AB · On-site

The Business Systems Project Coordinator acts as liaison between the business stakeholders and ... Attain deep knowledge of operational software (ERP, CRM, etc.) modules, database structure and ...

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Business Systems Operations Manager information

What is a business systems operations manager?

Business Systems Operations Managers are professionals responsible for overseeing and optimizing the technological systems and processes that support a company's business operations. They manage the integration of software and hardware solutions, coordinate between IT and business teams, and ensure that systems run efficiently to meet organizational goals. Their role often includes troubleshooting issues, implementing new technologies, and maintaining compliance with industry standards. By streamlining operations and aligning technology with business strategy, they help organizations improve productivity and efficiency.

What are the key skills and qualifications needed to thrive as a business systems operations manager?

To thrive as a Business Systems Operations Manager, you need strong analytical skills, project management experience, and a background in business or information technology, often supported by a relevant degree. Familiarity with ERP systems, CRM platforms, and certifications like PMP or ITIL are typically valuable. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for managing cross-functional teams and driving process improvements. These skills ensure efficient system operations, successful project delivery, and alignment between business objectives and technology solutions.

What are some common challenges faced by business systems operations managers, and how can they be addressed?

Business Systems Operations Managers often encounter challenges such as integrating new technologies with legacy systems, streamlining cross-functional workflows, and ensuring data accuracy across platforms. To address these, it's important to foster strong relationships with IT and business teams, prioritize regular system audits, and maintain clear communication channels. Effective project management skills and a proactive approach to troubleshooting can also help minimize disruptions and ensure seamless business operations.

What is the difference between Business Systems Operations Manager vs Business Analyst?

AspectBusiness Systems Operations ManagerBusiness Analyst
Primary FocusOversees system operations, manages IT infrastructure, ensures system stabilityAnalyzes business needs, documents requirements, recommends solutions
Required SkillsIT management, systems administration, project managementBusiness process analysis, communication, data analysis
Work EnvironmentIT departments, operations teams, technical settingsBusiness units, project teams, consulting environments
CertificationsITIL, PMP, CompTIA certificationsCBAP, PMI-PBA, business analysis certifications

The Business Systems Operations Manager primarily manages and maintains IT systems and infrastructure, ensuring operational efficiency. In contrast, the Business Analyst focuses on understanding business needs and translating them into technical solutions. Both roles require strong analytical skills but differ in their core responsibilities and work environments.

How much do business systems operations managers make in the US?

Business Systems Operations Managers in the US typically earn a median annual salary of around $100,000 to $130,000, depending on experience, location, and industry. They often require strong technical skills, knowledge of enterprise systems, and certifications such as ITIL or PMP to advance in their roles.

What cities in Alberta are hiring for Business Systems Operations Manager jobs?

Cities in Alberta with the most Business Systems Operations Manager job openings:

Infographic showing various Business Systems Operations Manager job openings in Alberta as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Business Systems Analyst

Acheson, AB

Recruitment Partners
Scientific Research and Development Services • 1 - 10 employees
Learn more about Recruitment Partnersexternal

Full-time

Re-posted 5 days ago

Job description

Business Systems Analyst
Our Acheson-based Client is searching for a Business Systems Analyst who is responsible for supporting and improving the technology systems, business processes, and reporting capabilities that enable the Client to operate efficiently and make informed decisions. This role works closely with Operations, Finance, Sales, and external technology partners to identify opportunities for improvement, enhance system utilization, support reporting requirements, and lead technology-related initiatives. The Business Systems Analyst ensures systems, data, and processes align with organizational objectives and support operational excellence.
Your success will be defined by your ability to:
  • Ensure Business systems effectively support operational and financial objectives
  • Provide Business leaders with confidence in the accuracy, accessibility, and usefulness of operational and financial data
  • Establish Technology solutions improve efficiency and reduce manual processes
  • Validate KPI reporting is accurate, timely, and actionable
  • Confirm Data quality is maintained and continuously improved
  • Ensure Technology projects are completed successfully and deliver expected business outcomes
  • Provide responsive support and demonstrate strong adoption of business systems
  • Validate Vendor relationships are managed effectively and service expectations are met
Your strengths include:
  • Post-secondary education in Information Technology, Business Administration, Computer Science, Data Analytics, or a related field is preferred
  • Relevant certifications in business analysis, project management, systems administration, or data analytics are considered an asset
  • 3-5 years of experience supporting business systems, technology solutions, reporting, analytics, or process improvement initiatives
  • Experience gathering business requirements and translating them into practical system solutions
  • Experience supporting reporting, analytics, or business intelligence tools
  • Experience managing technology vendors and coordinating system implementations
  • Strong understanding of business processes, data management, and continuous improvement principles
  • Experience in transportation, logistics, warehousing, or related industries is considered an asset
  • Valid Class 5 Driver's License with a clean driving abstract
If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Paul Thandi.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
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