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Business Support Team Leader Jobs (NOW HIRING)

The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...

Paid Training and support to take your next step * Medical, Dental, Vision, 401 K etc. Start at 30 ... team members towards improved Key Performance Indicator (KPI's) using the appropriate leadership ...

Admin Support Team Leader

Jackson, MS · On-site

$36K - $54K/yr

Candidate should demonstrate good communication skills, leadership skills, customer service, good ... Common programs include medical and nursing fields, accounting, and business/administrative fields.

... leaders. The role will combine clinical project team administration with executive assistant ... Adapt between business support and executive assistant activities as priorities evolve. Essential ...

... leaders. The role will combine clinical project team administration with executive assistant ... Adapt between business support and executive assistant activities as priorities evolve. Essential ...

Business Support II

Lakewood, CO · On-site

$19.05 - $29.53/hr

With such a specialized facility and team of experts, we have the utmost in experience and ... Job Summary and Responsibilities As our Business Support II, you will perform comprehensive ...

The Business Support Specialist II position is responsible for coordinating and performing all ... Coordinate team supply needs in collaboration with program leadership to ensure timely and ...

Business Support Associate New York, New York;Miami, Florida; Charlotte, North Carolina To proceed ... These journeys foster resilience, leadership and innovation, strengthening our workforce and ...

New

As a Business Support Associate , you'll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you're ready to lead with purpose and help ...

Business Support Specialist

Richmond, VA · On-site

$16.85 - $33.75/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... As the Business Support Specialist, you'll have the chance to coordinate emergency, post-accident ...

Ability to work independently and in a team environment * Advanced knowledge of branch systems and ... leaders in delivering outsourced services and workforce solutions across North America. We help ...

Capability of working in a team-oriented environment and deliver/receive feedback in real time ... leading companies. Our Culture Actalent is an equal opportunity employer. We are committed to ...

Garver is seeking an experienced Business Team Leader to build and lead our existing Tennessee ... company support for industry licenses and continuing education opportunities that foster a ...

Capability of working in a team-oriented environment and deliver/receive feedback in real time ... leading companies. Our Culture Actalent is an equal opportunity employer. We are committed to ...

Capability of working in a team-oriented environment and deliver/receive feedback in real time ... leading companies. Our Culture Actalent is an equal opportunity employer. We are committed to ...

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Business Support Team Leader information

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$11

$29

$63

How much do business support team leader jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for business support team leader in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What cities are hiring for Business Support Team Leader jobs?

Cities with the most Business Support Team Leader job openings:

What are popular job titles related to Business Support Team Leader jobs?

For Business Support Team Leader jobs, the most frequently searched job titles are:

Infographic showing various Business Support Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.

Full-time

Re-posted 11 days ago


Oracle rating

8.7

Company rating: 8.7 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

57th of 247 rated software companies


Job description

Job Description

The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.

Responsibilities

The Support Team Leader plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.

Responsibilities:

  • Manage the team's workload and ensure timely delivery of service
  • Monitor service desk team members' duties to ensure prompt attendance to client inquiries
  • Address training needs and develop training plans for team members
  • Conduct team meetings to review performance, discuss issues and provide guidance
  • Manage customer escalations and ensure they're handled professionally
  • Keep service desk procedures documented and up-to-date

Qualifications

Key qualifications required to succeed as the team leader of a service desk.

  • Showcase good interpersonal skills for customer relations
  • Ability to work under pressure
  • Must have good leadership skills 
  • Must be knowledgeable about service desk system and IT tools
  • Must have good judgment in handling serious customer problems.

If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter.


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About Oracle

Sourced by ZipRecruiter

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Redwood City, CA, US

Year founded

1977

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