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It Support Line Team Lead Jobs (NOW HIRING)

HP IQ

IT Support Lead

San Francisco, CA · On-site

$25.25 - $34.75/hr

We're assembling a diverse, world-class team-engineers, designers, researchers, and product minds ... As the IT Support Lead, you will be the primary owner of day-to-day IT support operations, endpoint ...

Terrestris LLC

IT Field Support Lead

Washington, DC · On-site

$85K - $100K/yr

We form strong client and team relationships through transparency and strive to create an ... The IT Field Support Lead is responsible for managing and supporting the IRS's desktop and endpoint ...

Lines for Life

Youth Crisis Line Team Lead

Portland, OR · On-site

$24 - $29.17/hr

YouthLine is a free peer-to-peer help, support, and crisis line for youth ages 10-24. For over 20 ... Troubleshoot and problem-solve various technology issues that arise in the YouthLine call center.

Addison Group

IT Support

Dallas, TX · On-site

Small IT team Notes: This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations ...

Spiceorb

IT Support

Charlotte, NC · On-site

Key Responsibilities Provide dedicated IT support to the executive leadership team and headquarters employees. Deliver white-glove service by resolving technical issues promptly, professionally, and ...

Foxys IT Services

IT Support Technician

Kings Mountain, NC · On-site

$20.75 - $28.50/hr

We are looking for experienced IT Support Technicians to join an enterprise IT support project as an Independent Contractor, providing on-site support to one of our clients in North Carolina. Key ...

SPS North America

IT Support

Chicago, IL · On-site

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA

$50K - $65K/yr

You will also work closely with local leadership and BMZ Group's IT team in Germany on ongoing ... Here is an even stronger opening line you could use at the top if you want it to feel more ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Perform systems administration work in Office 365, Active Directory and other line of business ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Perform systems administration work in Office 365, Active Directory and other line of business ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

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It Support Line Team Lead information

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How much do it support line team lead jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it support line team lead in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

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IT Support Team Lead

Virginia Beach, VA • On-site

Q.e.d.-Systems,-Inc.-1
See more jobs at Q.e.d.-Systems,-Inc.-1external

$100 - $125/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Career Opportunities with QED Systems Inc

A great place to work.

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

An established engineering firm has an immediate opening in its Virginia Beach office for an IT Support Team Lead. This is a supervisory, hands-on role: the Team Lead serves as the primary escalation point for the support team, coordinates daily help desk operations, mentors technicians, and continues to diagnose, repair, and maintain hardware and software components. The ideal candidate pairs strong technical depth with the ability to lead a small support team, drive consistent processes, and represent IT support across the organization in a DoD/CMMC-regulated environment.

Job Responsibilities:
  • Serve as team lead for the Help Desk / IT support team, coordinate daily workload, ticket queue, and priorities
  • Act as the senior escalation point for complex hardware, software, and user issues
  • Mentor, guide, and provide on-the-job training to support technicians
  • Manage and continuously improve help desk processes, escalation paths, and service-level expectations
  • Maintain accurate technical and support documentation, including knowledge base and standard operating procedures
  • Establish and manage user accounts (onboarding/offboarding lifecycle)
  • Install and configure computer hardware and software components
  • Troubleshoot hardware and software issues; repair or replace damaged hardware
  • Perform tests and evaluations on new software and hardware
  • Provide support to users and serve as an escalation point for error reporting
  • Define software, hardware, and network requirements; upgrade systems to enable compatible software
  • Order and maintain inventory of equipment and supplies
  • Provide on-the-job training on installed software and develop supporting documentation as needed
  • Travel to client sites as required
  • Assist with other network/systems support as directed, and support IT operations within a CMMC/DFARS-regulated environment
Job Requirements / Skillsets:
  • 5+ years of experience in IT support, computer networks, and systems maintenance, including at least 1 year in a lead, senior, or supervisory capacity (or equivalent escalation-owner experience)
  • Certifications preferred: CompTIA A+, Network+, Security+ (SEC+); Microsoft certifications (e.g., Microsoft 365 / endpoint administration)
  • Demonstrated ability to lead, mentor, and prioritize the work of a support team
  • Strong analytical and problem-solving skills
  • Ability to conform to shifting priorities, demands, and timelines and to balance multiple projects and tasks concurrently
  • Strong written and oral communication skills
  • Interpersonal skills necessary to effectively communicate with people at all levels of the organization
Security Clearance/Naval Facility Access:

U.S. citizenship required. Must be able to meet and maintain eligibility for U.S. Secret Clearance and/or be able to access military facilities, naval shipyards, and private shipyards.

Education:

A bachelor’s degree in information systems and information technology, Computer Science, or High School graduate with four years of experience as IT Technician. Active industry experience may substitute for some years of experience.

Q.E.D. offers competitive benefits such as:

  • Paid Leave
  • Medical
  • Dental
  • Vision
  • Short/Long-Term Disability
  • 401(k) retirement plan
  • Basic Life Insurance
  • supplemental insurance
  • an Employee Assistance Program

Q.E.D. is an Equal Opportunity Employer.

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