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It Support Line Team Lead Jobs (NOW HIRING)

IDS International

Assistant IT Support Lead

Fort Liberty, NC · On-site

$17.50 - $24/hr

Job Title Assistant IT Support Lead Why IDS? IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ... Work well as a team and build relationships to the global partners. * Excellent organizational ...

Sierra

IT Support Specialist

New York, NY · On-site

$160K - $180K/yr

Your responsibilities will include: * IT Support: Serve as the first line of defense for employee ... team. We encourage you to apply even if your experience doesn't precisely match the . We strive to ...

Manpower

IT Support Specialist

Madison, WI · Hybrid

$23/hr

Our client, a leading organization in the technology sector, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will be part of the IT department supporting the ...

Vets Hired

Manager of IT Support

Daytona Beach, FL · On-site

Lead and supervise the Desktop Support team. * Provide coaching, mentoring, and performance management for IT support staff. * Manage daily IT support operations and prioritize service requests.

Thyme Care LLC

IT Support Engineer

New York, NY · On-site

Your primary focus is fast, friendly help for our Care team, and you'll also support a diverse ... we grow * Lead IT onboarding for new hires so they're fully set up and productive from day one

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

Partner with senior IT team members by resolving everyday issues and escalating more complex problems when needed. * Travel between Madison-area locations as needed to provide hands-on support.

ASUS

IT Support

Fremont, CA

$28.84 - $31.25/hr

As a crucial member of our IT team, you will be the gatekeeper of our IT resources and expenses ... Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle ...

Opendoor

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

About The Role The IT Support team delivers technical support and office technology services to all ... Collect, wipe, and reassign or return devices for transfers, leaves, and terminations, in line with ...

Next Step Systems

IT Support Specialist

Tucson, AZ · On-site

IT Support Specialist, Tucson, AZ Under direct supervision, the IT Support Specialist will install ... appropriate team member to respond to the issue/request if necessary. - Respond to requests for ...

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It Support Line Team Lead information

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How much do it support line team lead jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it support line team lead in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

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IT Support Technician

Fort Lauderdale, FL • On-site

Octagon Talent Solutions
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Octagon Talent Solutionsexternal

$20.50 - $28/hr

Contractor

Re-posted 2 days ago

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.