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Business Support Manager Jobs in San Ramon, CA (NOW HIRING)

Google

Leadership Support Manager

Sunnyvale, CA · On-site

... business activities and provide business leaders the information they need to make critical ... Support or manage Specialists and Officers in their performance of executive protection missions as ...

KLA Corporation

Product Support Manager

Milpitas, CA · On-site

The KLA Services organization partners with our field teams and customers in all business sectors ... 7 technical support teams and knowledge management systems; and an extensive parts network to ...

Pillar

Creator Support Manager

San Francisco, CA

$50K - $75K/yr

... managers, and more to make a living while doing what they love - running their own ... business fully online. We are a team of high-performers driven by the ultimate goal of making it ...

KLA Corporation

Product Support Manager

Milpitas, CA · On-site

The KLA Services organization partners with our field teams and customers in all business sectors ... 7 technical support teams and knowledge management systems; and an extensive parts network to ...

Orbotech

Product Support Manager

Milpitas, CA

The KLA Services organization partners with our field teams and customers in all business sectors ... 7 technical support teams and knowledge management systems; and an extensive parts network to ...

Omni Analytics

Technical Support Manager

San Francisco, CA · On-site

$140K - $165K/yr

About the Role We are looking for a Technical Support Manager to lead and grow our Product Expert ... You can translate complex architectural issues into clear, business-focused outcomes for any ...

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All JobsBusiness Support JobsBusiness Support Manager JobsBusiness Support Manager Jobs in San Ramon, CA

Business Support Manager information

See San Ramon, CA salary details

$45.8K

$78.8K

$134.7K

How much do business support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for business support manager in San Ramon, CA is $78,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a business support manager do?

A Business Support Manager is responsible for overseeing and coordinating the administrative and operational functions that support an organization’s core business activities. This role often involves managing teams, optimizing processes, ensuring compliance with company policies, and providing strategic support to senior management. Business Support Managers play a key role in improving efficiency, streamlining workflows, and facilitating communication between different departments. They may also handle budgeting, resource allocation, and project management to ensure smooth business operations.

What are the key skills and qualifications needed to thrive as a business support manager, and why are they important?

To thrive as a Business Support Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with office productivity software, customer relationship management (CRM) systems, and basic financial tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and managing stakeholder expectations. These skills and qualities enable effective business operations, support organizational goals, and ensure seamless service delivery.

How does a business support manager typically collaborate with other departments to drive organizational efficiency?

Business Support Managers play a pivotal role in coordinating efforts between administrative teams and operational departments. They often facilitate cross-functional meetings, streamline processes, and implement best practices to ensure smooth workflows. By serving as a bridge between management, HR, finance, and IT, they help identify and resolve bottlenecks, improve communication, and support company-wide initiatives. This collaborative approach not only enhances efficiency but also fosters a positive work environment where departments work together toward common goals.

What is the difference between Business Support Manager vs Customer Service Manager?

AspectBusiness Support ManagerCustomer Service Manager
Primary FocusOverseeing administrative and operational support functions within a businessManaging customer service teams and ensuring customer satisfaction
Required SkillsOrganizational skills, process management, communicationCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, cross-departmental collaborationCustomer service centers, call centers, retail environments
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.

What is a business support manager?

A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.

More about Business Support Manager jobs
What are popular job titles related to Business Support Manager jobs in San Ramon, CA? For Business Support Manager jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Business Support Manager jobs in San Ramon, CA look for? The top searched job categories for Business Support Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Business Support Manager jobs? Cities near San Ramon, CA with the most Business Support Manager job openings:
Business Support Manager jobs near you

Business Support Engineer - Meta Business Agent

Meta

Menlo Park, CA

$171K/yr

Full-time

Re-posted 14 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

135th of 243 rated software companies

Job description

Meta recently launched its Business Agent, helping businesses of every size use AI to boost productivity and deliver more personalized customer experiences. Business Support Engineering will be at the forefront of this shift, and we’re looking for an engineer to play a pivotal role supporting Meta’s partners bringing demonstrated experience in distributed systems and API troubleshooting and a focus on improving the end-to-end support experience.As a Business Support Engineer, you will work closely with cross-functional teams and business partners across the globe, incorporating AI-driven business solutions into their service offerings. You will track industry advancements and partner experiences, evaluating their impact and influencing the product's strategic roadmap.
Business Support Engineer - Meta Business Agent Responsibilities:
  • Architect global troubleshooting methodologies and escalation frameworks to enhance Team operational excellence and engineering standards
  • Co-Lead the Team AI-native technical strategy, driving large-scale adoption of AI tools to transform support workflows and value delivery
  • Build, launch, and optimize complex AI architectures using Llama and other LLMs, owning the full lifecycle from prototype to production
  • Develop performance monitoring systems for partner integrations to ensure high availability
  • leverage metrics to proactively identify issues and drive improvements across teams
  • Provide 24/7 oncall support coverage via rotation schedule (including weekends)
  • Partner with Internal and Cross functional leadership to identify systemic support issues and influence roadmaps with data-driven proposals to eliminate root causes
  • Set technical communication standards, authoring reference architectures and representing the team internally and externally
  • Manage complex, cross-functional programs while fostering continuous AI/ML learning across the team
  • Lead zero-to-one initiatives, anticipating future platform and partner needs in advance

Minimum Qualifications:
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
  • 8+ years experience as a software engineer building and shipping production quality code
  • Software engineering or Site Reliability Engineering background
  • Proven experience in API development on cloud-based infrastructures, being able to debug, identify root causes and resolve independently outages impacting Meta Partners
  • Experience with the full web stack, REST API, Python, PHP/Hack, JavaScript/React development along with debugging and bug management support
  • Knowledge of fine-tuning and optimization of PyTorch models and at least one LLM such as LLaMA, GPT, Claude, Falcon, etc
  • Experience in communicating with technical and business audiences and writing technical documentation
  • Experience in assessing, analyzing, and resolving operational issues using data analysis (SQL)

Preferred Qualifications:
  • Experience building and deploying solutions on cloud platforms (e.g., AWS, GCP, Azure)
  • Success in cross-cultural engineering environments with international stakeholders
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Hands-on experience working with large language models and AI agents
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience with data transformation, model selection/training/optimization, and deployment at scale
  • Experience in partner-facing or customer-centric engineering roles
  • Experience with Open Source cloud stacks like Kubernetes, Kubeflow, Docker containers

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$171,000/year to $240,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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