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Business Support Manager Jobs in Remote, OR (NOW HIRING)

AM Pierce and Associates

Subcontracts Manager

OR · On-site +1

$115K - $165K/yr

AM Pierce is a woman-owned small business. We are a stable and growing company who offers our ... Lead and support NDAs, TAs, RFIs/RFQs/RFPs, and Kick-offs with subcontractors and collaboratively ...

Applied Technologies Group, Inc.

Subcontracts Manager

OR · On-site +1

$115K - $165K/yr

AM Pierce is a woman-owned small business. We are a stable and growing company who offers our ... Lead and support NDAs, TAs, RFIs/RFQs/RFPs, and Kick-offs with subcontractors and collaboratively ...

Del Taco

Shift Manager

Roseburg, OR · On-site

$14.25 - $18.25/hr

Our Shift Managers create a culture in our restaurants that is exciting, optimistic and rewarding ... ethical business practices. * Supports GM in creating and maintaining an 'Employer of Choice ...

Cactus Enterprise, LLC

Shift Manager

Roseburg, OR · On-site

$14.25 - $18.25/hr

Our Shift Managers create a culture in our restaurants that is exciting, optimistic and rewarding ... ethical business practices. * Supports GM in creating and maintaining an "Employer of Choice ...

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Showing results 41-60

All JobsBusiness Support JobsBusiness Support Manager JobsBusiness Support Manager Jobs in Remote, OR

Business Support Manager information

See Remote, OR salary details

$41K

$70.5K

$120.4K

How much do business support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for business support manager in Remote, OR is $70,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a business support manager?

A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.

What does a business support manager do?

A Business Support Manager is responsible for overseeing and coordinating the administrative and operational functions that support an organization’s core business activities. This role often involves managing teams, optimizing processes, ensuring compliance with company policies, and providing strategic support to senior management. Business Support Managers play a key role in improving efficiency, streamlining workflows, and facilitating communication between different departments. They may also handle budgeting, resource allocation, and project management to ensure smooth business operations.

How does a business support manager typically collaborate with other departments to drive organizational efficiency?

Business Support Managers play a pivotal role in coordinating efforts between administrative teams and operational departments. They often facilitate cross-functional meetings, streamline processes, and implement best practices to ensure smooth workflows. By serving as a bridge between management, HR, finance, and IT, they help identify and resolve bottlenecks, improve communication, and support company-wide initiatives. This collaborative approach not only enhances efficiency but also fosters a positive work environment where departments work together toward common goals.

What are the key skills and qualifications needed to thrive as a business support manager, and why are they important?

To thrive as a Business Support Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with office productivity software, customer relationship management (CRM) systems, and basic financial tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and managing stakeholder expectations. These skills and qualities enable effective business operations, support organizational goals, and ensure seamless service delivery.

What is the difference between Business Support Manager vs Customer Service Manager?

AspectBusiness Support ManagerCustomer Service Manager
Primary FocusOverseeing administrative and operational support functions within a businessManaging customer service teams and ensuring customer satisfaction
Required SkillsOrganizational skills, process management, communicationCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, cross-departmental collaborationCustomer service centers, call centers, retail environments
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.

More about Business Support Manager jobs

What are the most commonly searched types of Business Support jobs in Remote, OR?

The most popular types of Business Support jobs in Remote, OR are:

What are popular job titles related to Business Support Manager jobs in Remote, OR?

For Business Support Manager jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Business Support Manager jobs in Remote, OR look for?

The top searched job categories for Business Support Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Business Support Manager jobs?

Cities near Remote, OR with the most Business Support Manager job openings:

Business Support Manager jobs near you
Infographic showing various Business Support Manager job openings in Remote, OR as of June 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $70,470 per year, or $33.9 per hour.

Sr. Business Intelligence Analyst

Lumen Technologies

OR • Remote

Full-time

Medical, Life

Posted 3 days ago

New

Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

12th of 99 rated telecommunications companies

Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role
Lumen is seeking a highly analytical and technically proficient Business Analyst to support the Lumen Connect digital platform and Ask Lumen AI initiatives. This role will be responsible for defining success metrics, building measurement frameworks, delivering actionable insights, and developing reporting solutions that drive product decisions, customer experience improvements, adoption, and operational efficiency.
 
The ideal candidate is not limited to traditional reporting tools. They can leverage modern analytics platforms, AI-powered tools, coding assistants, and custom development techniques to rapidly build dashboards, automate analysis, and uncover business insights from complex data sources. The role supports key initiatives focused on portal adoption, customer engagement, self-service effectiveness, and AI experience optimization.
The Main Responsibilities
Analytics Strategy & KPI Development
  • Define and maintain business and product KPIs for Lumen Connect and Ask Lumen.
  • Establish measurement frameworks aligned with product objectives and business outcomes.
  • Develop executive scorecards and operational reporting that provide visibility into platform performance.
  • Identify leading and lagging indicators that measure customer adoption, engagement, self-service success, and business value. 
Reporting & Dashboard Development
  • Design, develop, and maintain dashboards and analytics solutions for product, operations, customer support, and executive stakeholders.
  • Create reporting solutions using Power BI, Adobe Analytics, SQL, Python, APIs, and custom analytics applications.
  • Build self-service reporting capabilities that enable business users to access data independently.
  • Automate reporting processes and reduce manual data preparation activities.
AI & Digital Experience Analytics
  • Measure and analyze Ask Lumen AI adoption, engagement, usage patterns, escalation trends, customer feedback, and business outcomes.
  • Analyze digital customer journeys across Lumen Connect to identify friction points and improvement opportunities.
  • Evaluate the effectiveness of self-service capabilities, customer workflows, and AI-assisted experiences.
  • Provide recommendations to improve customer experience, adoption, and operational efficiency. 
Data Analysis & Insights
  • Perform detailed analysis of customer behavior, portal usage, feature adoption, engagement, and operational processes.
  • Identify trends, anomalies, risks, and opportunities within large datasets.
  • Translate complex analytical findings into actionable business recommendations.
  • Support product planning and prioritization through data-driven insights.
Technology & Innovation
  • Leverage AI-powered tools such as Microsoft Copilot, GitHub Copilot, coding assistants, and other generative AI technologies to accelerate analytics development and insight generation.
  • Build custom dashboards, analytics applications, data integrations, and automated reporting solutions using modern development approaches.
  • Utilize APIs, cloud platforms, SQL, Python, and AI-assisted development tools to solve business problems when standard reporting platforms are insufficient.
  • Continuously evaluate emerging analytics and AI technologies that can improve reporting efficiency and business intelligence capabilities.
What We Look For in a Candidate
  • Bachelor's degree in Business, Analytics, Computer Science, Information Systems, Statistics, Engineering, or related field.
  • 5+ years of experience in business analysis, product analytics, digital analytics, or business intelligence.
  • Advanced SQL skills and experience working with large datasets.
  • Experience developing dashboards and reporting solutions using Power BI, Adobe Analytics, or similar analytics platforms.
  • Strong analytical and problem-solving skills.
  • Experience translating business questions into measurable metrics and reporting frameworks.
  • Ability to communicate insights effectively to both technical and executive audiences.
  • Strong stakeholder management and cross-functional collaboration skills.
Preferred Qualifications
  • Experience in digital product analytics, customer experience analytics, or SaaS platforms.
  • Experience with Python, APIs, data integration, and automation.
  • Experience building custom analytics applications or data products.
  • Experience using AI-powered development and productivity tools.
  • Knowledge of web analytics, digital customer journeys, and user behavior analysis.
  • Experience supporting AI-enabled products, conversational AI, or customer self-service platforms.
  • Experience working within agile product development environments.
Success Measures
This role will be expected to drive measurable improvements in:
  • Lumen Connect adoption and engagement
  • Customer self-service utilization
  • Feature adoption and usage trends
  • Digital customer experience
  • Ask Lumen AI adoption and effectiveness
  • Executive reporting maturity
  • Data-driven decision making
  • Reporting automation and operational efficiency
  • Customer satisfaction and business outcomes 
Ideal Profile: Someone who combines the mindset of a Business Analyst, Product Analyst, Data Analyst, and AI-enabled developer. This person should be comfortable moving from executive presentations and KPI discussions to writing SQL, using Copilot to generate code, building custom dashboards, and creating automated analytics solutions that deliver business value.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$84,629 - $112,838 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$88,860 - $118,480 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$93,092 - $124,122 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

What to Expect Next

Requisition #: 343205

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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