ZipRecruiter

Log In

1

Business Support Lead Ii Jobs (NOW HIRING)

Citizens

Business Support Manager II

Johnston, RI · On-site

The Business Support Manager II Fiduciary Services & Governance i s responsible for providing strategic, operational, and governance support to Fiduciary Services leadership. This role ensures ...

Boston Scientific

Business Process Lead II

Quincy, MA · On-site

Here, you'll be supported in progressing - whatever your ambitions. About the role: Boston ... Boston Scientific is seeking a Business Process Lead II to support and enhance business systems ...

Turner Mining Group

Business Support Manager

Republic, WA · On-site

$170K - $185K/yr

... Business Support Manager for a direct-hire leadership opportunity. This is a key site leadership ... The ideal candidate combines strong financial and accounting expertise with the ability to lead ...

Elara Caring

Business Support Associate

Paterson, NJ · On-site

$18 - $19/hr

Business Support Associate, Personal Care Services West New York , New Jersey Full-Time | Monday ... If you're ready to lead with purpose and help others thrive, we'd love to have you on our team. Why ...

GuideWell

Business Support Associate

Irving, TX · On-site

Business Support Associate WebTPA, a GuideWell Company, is a healthcare third-party benefit ... Support, participate in, or lead smaller components of projects. Carry out tasks and activities ...

Lever Demo 2

Support Lead

Austin, TX · On-site

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

WebTPA

Business Support Associate

Irving, TX · On-site

The Business Support Associate is a rotational learning and career development position designed to ... Support, participate in, or lead smaller components of projects. Carry out tasks and activities ...

Tiye Consulting

Business Support Analyst

MD · On-site

The Business Support Analyst assess how organizations are performing and help them improve their ... (2) years of experience providing IT customer application support • Five (5) of experience ...

BETHESDA GROUP

Business Support I

Colorado Springs, CO

$18 - $20.70/hr

This individual will report to the Director of Business Support Services. Performs other related ... High school diploma or GED equivalent is required * 2 years of office related experience required

New

Abbott

Business Support Specialist

Richmond, VA · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... As the Business Support Specialist, you'll have the chance to coordinate emergency, post-accident ...

Abbott

Business Support Specialist

Kansas City, KS

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... As the Business Support Specialist, you'll have the chance to coordinate emergency, post-accident ...

System One

Business Support Coordinator

Pine Hills, FL · On-site

Business Support Coordinator Orlando, FL Type: 12-month contract Contractor Work Model: Onsite ... Associate degree from an accredited institution with at least two (2) years of related experience ...

next page

Showing results 1-20

All JobsTechnology JobsSoftware JobsSoftware Engineering Specialist JobsBusiness Support Lead Ii Jobs

Business Support Lead Ii information

See salary details

$11

$29

$63

How much do business support lead ii jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for business support lead ii in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.93 per hour, depending on experience, location, and employer.

What does a Business Support Lead II do?

A Business Support Lead II manages administrative and operational tasks within a business unit, providing support to teams and ensuring efficient workflow. They often oversee process improvements, coordinate communication, and utilize tools like CRM or project management software to facilitate business functions.
More about Business Support Lead Ii jobs

What job categories do people searching Business Support Lead Ii jobs look for?

The top searched job categories for Business Support Lead Ii jobs are:

Business Support Lead Ii jobs near you
Infographic showing various Business Support Lead Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,525 per year, or $29.1 per hour.

Business Support Service Manager

PowerGrid Services, LLC

Hartselle, AL • On-site

Full-time

Posted 20 days ago

Job description

The Business Support Services Manager is responsible for leading key operational support functions that enable efficient business performance across the organization. This role provides leadership for invoicing and revenue administration, vendor payment operations, corporate card administration, process improvement initiatives, and cross-functional coordination efforts.
The position works closely with operational and corporate leaders to develop scalable processes, improve workflows, enhance service delivery, and ensure consistent execution of critical business support activities. The Business Support Services Manager drives operational excellence through continuous improvement, technology enablement, data-driven decision-making, and the development of high-performing teams.
This role requires a collaborative leader with strong organizational, analytical, and communication skills who can balance day-to-day operational oversight with long-term process optimization and business growth initiatives.
Key Responsibilities
Operational Leadership
  • Lead and manage invoicing and revenue administration, vendor payment operations, and corporate card administration functions.
  • Develop and implement standardized processes, procedures, and controls to improve efficiency, consistency, and service delivery across the organization.
  • Evaluate current workflows and identify opportunities for process improvement, automation, and scalability.
  • Collaborate with operational and corporate leaders to ensure business support activities align with organizational objectives.
  • Establish performance metrics and reporting to monitor service levels, process effectiveness, and operational performance.
  • Drive a culture of accountability, customer service, continuous improvement, and operational excellence.

Invoicing and Revenue Administration
  • Oversee invoicing activities to ensure accuracy, completeness, timeliness, and compliance with customer and contract requirements.
  • Partner with business leaders to improve billing processes, reduce revenue leakage, and streamline customer payment workflows.
  • Monitor work-in-progress (WIP) aging and outstanding customer balances and drive resolution of aged items.
  • Lead revenue review meetings and collaborate with stakeholders to improve invoicing efficiency and overall performance.
  • Develop reporting and analytics related to invoicing activity, customer trends, and operational performance indicators.

Vendor Payment Operations
  • Oversee vendor payment processes to ensure timely, accurate, and compliant disbursements.
  • Maintain effective approval workflows and controls that support operational efficiency and policy compliance.
  • Collaborate with internal stakeholders and vendors to resolve payment and process-related issues.
  • Identify and implement opportunities to improve vendor payment processes and service levels.

Corporate Card Administration
  • Lead the organization's corporate and purchasing card programs, including card issuance, renewals, modifications, cancellations, record maintenance, and policy compliance.
  • Provide oversight and guidance to card administrators across business units.
  • Review employee card transactions and spending activity to identify trends, improve compliance, and support effective expense management.
  • Serve as the primary liaison with card providers to manage accounts, resolve issues, and evaluate program enhancements.
  • Prepare reports and analytics related to card utilization, spending patterns, and compliance performance.

Process Improvement and Systems Support
  • Lead initiatives focused on continuous process improvement, operational efficiency, and business support effectiveness.
  • Support ERP implementations, upgrades, and system enhancements impacting business support operations.
  • Collaborate with stakeholders to ensure successful adoption of new technologies and business processes.
  • Utilize data analysis and reporting tools to identify trends, measure performance, and support informed decision-making.

Team Leadership and Development
  • Lead, coach, mentor, and develop a high-performing team.
  • Establish clear goals and performance expectations and provide ongoing feedback and development opportunities.
  • Foster collaboration and strong working relationships across departments and business units.
  • Promote employee engagement, accountability, and a customer-focused approach to service delivery.

Qualifications and Skills
Required Qualifications
  • Bachelor's degree in Business Administration, Management, Accounting, Finance, or a related field; equivalent experience may be considered.
  • Minimum of five (5) years of experience leading business operations, invoicing, payment operations, or related support functions.
  • Minimum of three (3) years of leadership or management experience.
  • Experience developing policies, procedures, controls, and process improvement initiatives.
  • Strong knowledge of ERP systems and business process workflows.
  • Advanced proficiency in Microsoft Office Suite, particularly Excel.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications
  • Experience supporting multi-entity or multi-location organizations.
  • Experience with ERP implementation, system conversions, or operational transformation initiatives.
  • Experience overseeing corporate card programs and expense management processes.
  • Project management experience.
  • Experience developing operational metrics, dashboards, and performance reporting.

Knowledge, Skills, and Abilities
  • Strong leadership and team-building skills.
  • Ability to develop scalable business processes and operational solutions.
  • Strong analytical and data interpretation capabilities.
  • Excellent stakeholder management and relationship-building skills.
  • Ability to identify operational challenges and implement practical solutions.
  • Commitment to continuous improvement and operational excellence.
  • Strong attention to detail and focus on accuracy.
  • Ability to maintain confidentiality and exercise sound business judgment.
  • Effective decision-making, problem-solving, and conflict-resolution skills.
  • Customer-service mindset with a collaborative approach to leadership.

Working Conditions
  • Work is primarily performed in a remote home office environment, however travel to the corporate offices in Hartselle, AL is required on a consistent schedule.
  • Requires the use of standard office equipment, computers, and business software applications.
  • Ability to sit for extended periods and perform repetitive hand and keyboard movements.
  • May be required to work outside of normal business hours to support operational needs and critical business initiatives.
  • Must possess the visual acuity necessary to review reports, analyze data, and utilize computer systems effectively.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PowerGrid Services, LLC is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply