Business Process Services Jobs (NOW HIRING)

Responsibilities

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration.

At Peraton, you won't just support the mission - you'll define it.

Join a team dedicated to protecting the safety and integrity of U.S. air travel. We are seeking a Business Process Analyst to help modernize and optimize operations supporting the Federal Aviation Administration (FAA). In this role, you will shape the processes that enable critical aviation programs to operate safely, efficiently, and at scale. You will work alongside FAA stakeholders, engineers, and program leaders to evaluate how work is done today and design how it should be done tomorrow. 

Work Location:

• This position is 100% on-site, primarily located in Chantilly, VA, with an alternate work location available in Bowie, MD. Candidates must be able to work on-site at one of these locations based on program requirements.

In this position, you will:

Process Analysis & Optimization

• Lead business process analysis, design, and optimization across FAA programs. Translate operational challenges into efficient, compliant future-state processes.

Strategic Insight & Performance Measurement

• Provide data-driven insights through gap analyses, impact assessments, and KPIs. Evaluate current- and future-state performance to guide continuous improvement.

Stakeholder Engagement & Collaboration

• Facilitate workshops to capture requirements and identify improvement opportunities. Partner with FAA stakeholders, program managers, and technical teams to deliver practical solutions.

Technology Integration & Enablement

• Collaborate with IT and systems teams to align business processes with technology solutions. Support process alignment during system implementations and upgrades.

Change Management & Executive Communication

• Support adoption through training, communications, and stakeholder engagement. Prepare executive-level briefings, dashboards, and reports on progress and outcomes.

Why This Opportunity Stands Apart

The BNATCS program represents one of the most ambitious aviation modernization initiatives in decades. This role places you at the center of securing systems that power the next generation of air traffic control technology. In this role, your work directly supports the FAA's ability to operate effectively, reduce risk, and deliver safe, reliable airspace operations nationwide while giving you meaningful exposure to high-impact federal programs. The mission is consequential. The responsibility is real. The impact is nationwide. Your work will:

• Strengthen the safety of the U.S. aviation system.
• Support nationally significant modernization initiatives.
• Place you at the forefront of mission-driven federal engineering.

Qualifications

Basic Qualifications:

• U.S. Citizenship Required.
• Must have the ability to obtain / maintain a Public Trust clearance.
• Bachelor's degree and 5 years of experience or Masters degree and 3 years experience or Associate's degree and 7 years experience or HS diploma/equivalent and 9 years experience.  
• Experience in business process analysis, workflow design, or process improvement.
• Experience in agile technical and business process analysis, user story development, workflow design, or process improvement.
• Strong knowledge of federal compliance requirements and process frameworks.
• Knowledge of risk management frameworks and how they intersect with business processes.
• Experience defining process performance dashboards and monitoring tools.
• Strong skills in documentation, audit readiness, and compliance reporting.

Preferred Qualifications:

• Direct FAA or NAS configuration management experience.
• Familiarity with aviation operations, air traffic management, or transportation systems.
• Experience supporting federal modernization or digital transformation initiatives.
• Knowledge of federal governance, compliance, or operational processes.
• Experience working in cross-functional teams involving engineering, IT, and operations.
• Certifications such as Lean Six Sigma, Certified Business Analysis Professional (CBAP), or similar credentials.

#BNATCS

#BNATCS

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME