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Business Process Services Jobs in Rhode Island (NOW HIRING)

Sonsoft Inc

MQ admin With Business Process

Cranston, RI · On-site

$59K - $80K/yr

... Services. At least 5 years of experience in Business Process Consulting, problem definition ... Architecture/Design /Detailing of Processes At least 5 years of experience in MQ Administration ...

Powersolv

Senior Business Analyst

Warwick, RI · On-site

$90K - $116K/yr

This contract position will lead business process analysis, requirements discovery, and workflow ... services partners. * The ideal candidate has extensive experience facilitating requirements ...

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Business Process Services information

What is the difference between Business Process Services vs Customer Service Representative?

AspectBusiness Process ServicesCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, back-office operations, outsourcing firmsCall centers, retail, or service desks
Employer & IndustryBusinesses outsourcing processes across industriesCompanies providing direct customer support
Search & Comparison IntentUnderstanding BPO roles vs customer support jobsJob responsibilities and skills comparison

Business Process Services (BPS) involves outsourcing entire business functions like finance, HR, or IT to specialized providers, focusing on efficiency and cost reduction. Customer Service Representatives handle direct interactions with customers, addressing inquiries and resolving issues. While both roles involve communication skills, BPS is broader, often involving process management, whereas customer service is more focused on customer interactions.

What is the role of business process services?

Business process services involve managing and optimizing specific company functions such as finance, human resources, or customer support to improve efficiency and reduce costs. Professionals in this field analyze workflows, implement automation tools, and ensure compliance with industry standards. Strong organizational skills and knowledge of process management tools are essential for success.
Business Process Services jobs near you
Infographic showing various Business Process Services job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

MQ admin With Business Process

Sonsoft Inc

Cranston, RI • On-site

$59K - $80K/yr

Full-time

Re-posted 11 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

At least 5 years of experience in Business Process Consulting, problem definition,
Architecture/Design /Detailing of Processes
At least 5 years of experience in MQ Administration
Good experience in MB will be added advantage
At least 2 years of experience in Business Process Consulting, problem definition,
Architecture/Design /Detailing of Processes
Analytical and Communication skills
project and talent management
Experience with project management
Experience and desire to work in a management consulting environment that requires

Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also
consider three years of progressive experience in the specialty in lieu of every year of
education.
At least 7 years of experience in IT

Additional Information

 ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD  L2-EAD  can apply.
3.No   OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.

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About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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