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Business Process Manager Jobs in Boston, MA (NOW HIRING)

Zelis

Manager of Process Excellence

Boston, MA · On-site

Experience in process documentation and SOP development. * Ability to manage multiple tasks and ... Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather ...

Pwc

SAP Business Process & IT Controls Manager

Boston, MA · On-site

$99K - $232K/yr

Industry/Sector Not Applicable Specialism SAP Management Level Manager & Summary The Opportunity As a SAP Business Process & IT Controls Manager, you will specialize in consulting services for a ...

Unicon Pharma Inc.

Process Analyst

Waltham, MA · On-site

$55 - $61/hr

Bachelor's degree in a related field Business administration, facility management, hospitality management, or similar. Proven experience in business process analysis, design, development, and ...

VulcanForms

Applications Manager, ERP

Harvard, MA · On-site

$124 - $171/hr

This hybrid role requires a strong blend of application management, business process expertise, and stakeholder engagement. You will play a critical role in aligning business needs with system ...

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All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Boston, MA

Business Process Manager information

See Boston, MA salary details

$63.6K

$136.8K

$197.7K

How much do business process manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for business process manager in Boston, MA is $136,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,700.00 and $168,900.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.
More about Business Process Manager jobs

What are the most commonly searched types of Business Process jobs in Boston, MA?

The most popular types of Business Process jobs in Boston, MA are:

What are popular job titles related to Business Process Manager jobs in Boston, MA?

For Business Process Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Boston, MA look for?

The top searched job categories for Business Process Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Business Process Manager jobs?

Cities near Boston, MA with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Boston, MA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $136,771 per year, or $65.8 per hour.

Senior - Business Process Outsourcing (52315)

Citrin Cooperman

Braintree, MA • On-site, Remote

$70K - $125K/yr

Full-time

Posted 23 days ago

Citrin Cooperman rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 23 rated bookkeepers and accountants

Job description

Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We're continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your professional development. At Citrin Cooperman, we offer competitive compensation and benefits and most importantly, the flexibility to manage your personal and professional life to focus on what matters most to you!
We are looking for a Business Process Outsourcing Senior to join our Advisory Department. As a Senior, you will be responsible for:
  • Plan and supervise assigned engagements
  • Acquire a working knowledge of the client's business
  • Review all workpapers
  • Review financial statements for accuracy and completeness, including note disclosures
  • Analyze balance sheet accounts and prepare reconciliations
  • Perform daily posting of cash transactions and ensure cash reconciliations are timely
  • Perform periodic internal audits on specific activity to ensure compliance with internal controls
  • Research and facilitate the resolution of issues arising during engagements
  • Interact with key client management to gather information, resolve problems and make recommendations for business and process improvements.
  • Active involvement in professional development of staff
  • Prepare staff evaluations

  • Bachelor's Degree in Accounting is required
  • Three - Four years experience as senior accountant which include working in a BPO practice or working with an external accounting service provider.
  • Advanced computer skills and proficient knowledge of Microsoft Office programs with an emphasis on Excel
  • Dedicated to superior client service
  • Excellent project management, interpersonal, verbal and written skills
  • Supervise a number of engagements simultaneously
  • Possess an ability to multitask and complete engagements within time constraints and deadlines
  • Highly motivated self-starter and dependable

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