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Business Process Associate Jobs in Washington, DC

Sparibis

Salesforce Business Analyst

Washington, DC · On-site +1

MUST hold Salesforce Certified Associate AND Salesforce Certified Business Analyst certifications. Responsibilities * Collaborates with stakeholders to elicit requirements, business process and ...

Koniag, Inc.

Program Manager

Washington, DC · On-site

Association of Business Process Management Professionals (ABPMP) Certified Business Process Associate (CBPA) * CompTIA Project+ * Project Management Institute (PMI) Project Management Professional ...

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Business Process Associate information

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How much do business process associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for business process associate in Washington, DC is $32.93, according to ZipRecruiter salary data. Most workers in this role earn between $30.67 and $36.63 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What are the most commonly searched types of Business Process jobs in Washington, DC? The most popular types of Business Process jobs in Washington, DC are:
What are popular job titles related to Business Process Associate jobs in Washington, DC? For Business Process Associate jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Business Process Associate jobs in Washington, DC look for? The top searched job categories for Business Process Associate jobs in Washington, DC are:
Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Washington, DC as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $68,486 per year, or $32.9 per hour.

Principal Process Associate (Intelligent Automation Engineer)

Capital One

Mclean, VA

Full-time

Re-posted 11 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Principal Process Associate (Intelligent Automation Engineer)

Capital One is seeking a motivated professional for a Principal Process Associate position on the Finance Product and Data Solutions team.

In this role, you will work as a part of a highly collaborative team supporting the Finance organization. The associate will perform core intelligent automation duties, including designing cognitive workflows, scaling data compliance tracking, and expanding our automated bot ecosystem.

  • Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.

  • Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.

  • Creates monitoring and analytics solutions for automated workflows using industry-standard tools.

  • Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.

  • Mentors junior team members in intelligent automation best practices.

  • Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Basic Qualifications

  • Bachelor's degree or military experience

  • At least 2 years of experience in process management

  • At least 2 years of experience with Git or GitHub

Preferred Qualifications

  • At least 3 years of Technology Project Delivery experience

  • At least 2 years of Automation Engineering experience

  • At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, python) and integrating cognitive API services (OCR, NLP, or Generative AI).

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $108,900 - $124,300 for Principal Process Manager


Richmond, VA: $98,900 - $112,900 for Principal Process Manager


Riverwoods, IL: $98,900 - $112,900 for Principal Process Manager


Wilmington, DE: $98,900 - $112,900 for Principal Process Manager








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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