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Business Process Associate Jobs in Cleveland, OH

PNC Bank

Business Analysis Advisor

Brecksville, OH · On-site

$75K - $125K/yr

... and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the ...

TJX Companies

Backroom Processing Associate

Westlake, OH

$12 - $12.50/hr

Able to work a flexible schedule to support business needs * Possesses strong communication and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Veryable, Inc.

Business Development Associate

Copley, OH · On-site

$42K - $58K/yr

Business Development Associate Summary Are you an industrious, energetic, growth-oriented ... Neither worked at nor 'studied processes' of a FAANGS company (Facebook/Meta, Amazon, Apple ...

Pwc

SAP BRIM Consultant, Senior Associate

Cleveland, OH · On-site

$77K - $202K/yr

... business process consulting skills to improve operational efficiency and client engagement What You Must Have - At least a Bachelor's degree - At least 2 years of experience What Sets You Apart ...

Piping Rock

Process Engineer

Aurora, OH · On-site

$78K - $108K/yr

We have grown our passionate Piping Rock Family as we've grown our business. We are growing quickly ... Or Associates degree in a technical field. * 7+ years of project/ process management experience in ...

Rea

Senior Business Valuation Associate

Cleveland, OH · On-site

The Senior Business Valuation Associate on the Business Valuation and Transaction Advisory Services team will lead financial analysis and modeling, apply advanced valuation techniques and conducting ...

Rea

Senior Business Valuation Associate

Dublin, OH · On-site

The Senior Business Valuation Associate on the Business Valuation and Transaction Advisory Services ... valuation processes * Proven experience in building and maintaining client relationships at a ...

pipingrock

Process Engineer

Aurora, OH

We have grown our passionate Piping Rock Family as we've grown our business. We are growing quickly ... Or Associates degree in a technical field. * 7+ years of project/ process management experience in ...

TJX Companies

Morning Backroom Processing Associate

OH · On-site

$13.50 - $14/hr

Able to work a flexible schedule to support business needs * Possesses strong communication and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

Tjx

Morning Backroom Processing Associate

Akron, OH · On-site

$13.50 - $14/hr

Able to work a flexible schedule to support business needs * Possesses strong communication and ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

HEXPOL

Shipping Receiving Supervisor

Middlefield, OH · On-site

Manage the scrap pallet process, disposal/recycling of cardboard and empty oil totes and drums ... Associates Degree in Business Administration or related field preferred. Experience may be ...

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All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Cleveland, OH

Business Process Associate information

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$18

$28

$32

How much do business process associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for business process associate in Cleveland, OH is $28.26, according to ZipRecruiter salary data. Most workers in this role earn between $26.30 and $31.44 per hour, depending on experience, location, and employer.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

Is a business process associate a stressful job?

A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.
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Business Process Associate jobs near you

Business Analysis Advisor

PNC Bank

Brecksville, OH • On-site

$75K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

PNC Bank rating

7.8

Company rating: 7.8 out of 10

Based on 347 frontline employees who took The Breakroom Quiz

88th of 171 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analysis Advisor within PNC's Retail Lending organization, you will be based in Pittsburgh, PA or Brecksville, OH.
This position is critical to support the consumer lending platform transformation and modernization efforts for Personal and Auto Lending. This role ensures business needs are clearly articulated, and executed in partnership with business operations and technology delivery teams. The analyst will be a liaison between product, business operations, technology delivery and FISERV, enabling smarter workflows, reducing risk, and improving both customer experience and operational performance through scalable automation and delivery support.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
  • Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
  • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.
  • Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBusiness Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall ModelCompetenciesAnalytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business KnowledgeWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $75,000.00 - $125,000.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/26/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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