Business Process Analyst Jobs in Riverside, CA (NOW HIRING)

• Collect, consolidate, and analyze workload planning data, execution data, business metrics, and operational performance indicators to assess direct and indirect project performance.
• Coordinate business-related data calls, validate submissions, consolidate responses, and prepare information for release following internal approvals.
• Support command business programs, corporate investment programs, technical capability health assessments, and customer satisfaction surveys.
• Assist in the preparation of briefs, presentations, and program materials; ensure policy and program-related documents are accurate, current, and properly formatted.
• Support the local Enterprise Resource Planning (ERP) office, including user management mapping, access/profile maintenance, submission of Helpdesk Expert Automation Tool (HEAT) tickets, and business rules maintenance.
• Manage and update office document tracking spreadsheets, records systems, SharePoint sites, and intranet content.
• Maintain and administer Records Management, Forms Management, Directives Management, and External Agreements programs.
• Provide administrative and operational support using Microsoft Office and Adobe tools to meet daily mission requirements.
• Support business process meetings, teleconferences, and Continuous Process Improvement (CPI) initiatives.
• Provide liaison support for conference submission processes, including coordination, status tracking, stakeholder communication, and follow-up actions.
• Liaise with command stakeholders for data gathering, communications, and program support activities.
• Develop and update training materials for internal business processes and administrative procedures.
• Revise, organize, proofread, and format technical documents in accordance with Navy and Headquarters standards.
• Prepare technical and administrative documentation, including SOPs, white papers, policies, action reports, MOUs, MOAs, POA&Ms, and ad hoc reports.
• Maintain data repositories and document libraries for division programs and ensure compliance with current directives and records requirements.
• Collaborate with internal teams to improve workflows, reporting processes, and documentation standards.

• Active DoD Secret Clearance.
• High school diploma or equivalent.
• 3+ years of experience in business analysis, data analysis, or program support in a government, military, or ERP environment.
• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and reporting/analytics tools.
• Experience collecting, analyzing, and presenting operational or business performance data.
• Understanding of ERP systems and business operations within a DoD environment.
• Strong organizational, analytical, and communication skills.
• Ability to manage multiple priorities and work independently with minimal supervision.

• Associate or bachelor’s degree in Business, Data Analytics, Public Administration, or a related field.
• Experience with Navy ERP and HEAT ticketing systems.
• Familiarity with DoD/Navy documentation standards, correspondence, and program processes.
• Experience developing SOPs, policy documents, briefings, and technical documentation.
• Understanding of CPI, Lean Six Sigma, or process improvement methodologies.
• Prior support to NSWC, NAVSEA, or other DoD organizations.

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

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