Business Operations Strategy Manager Jobs in Indiana

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a Senior Manager on the Insurance Solutions team, you will be responsible for market development and delivery of business strategy and operations projects within the Insurance sector.

• Leverage Policy, Billing, and/or Claims knowledge to develop strategies that drive business value.
• Develop hypotheses and influence strategy, vision, and capability prioritization in complex environments.
• Lead engagements that identify, design, and implement business operations solutions.
• Oversee project delivery, including planning, budgeting, team leadership, deliverable development, executive alignment, and engagement economics and risk management.
• Drive sales efforts by building pipeline, qualifying opportunities, and leading proposal development and pricing.
• Build senior client relationships and develop thought leadership through points of view, publications, and speaking engagements.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required:

• Bachelor's degree
• 10+ years of strategy and business operations transformation experience with Insurance sector clients in Financial Services at a consulting firm or insurer
• Experience in one or more insurance functions: Policy, Billing, Claims, or Distribution
• 6+ years of experience redesigning business processes and/or operating models for business functions
• 2+ years of experience designing analytics solutions using predictive models and/or artificial intelligence
• Ability to travel 50-75%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• 6+ years of experience in specialty insurance, product management, underwriting, and/or analytics
• Experience with global insurance markets, including London, Bermuda, and/or Asia
• Experience optimizing reinsurance programs
• Advanced degree, including Master of Business Administration or Doctor of Philosophy

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $189,200 to $372,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a Senior Manager on the Insurance Solutions team, you will be responsible for market development and delivery of business strategy and operations projects within the Insurance sector.

• Leverage Policy, Billing, and/or Claims knowledge to develop strategies that drive business value.
• Develop hypotheses and influence strategy, vision, and capability prioritization in complex environments.
• Lead engagements that identify, design, and implement business operations solutions.
• Oversee project delivery, including planning, budgeting, team leadership, deliverable development, executive alignment, and engagement economics and risk management.
• Drive sales efforts by building pipeline, qualifying opportunities, and leading proposal development and pricing.
• Build senior client relationships and develop thought leadership through points of view, publications, and speaking engagements.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required:

• Bachelor's degree
• 10+ years of strategy and business operations transformation experience with Insurance sector clients in Financial Services at a consulting firm or insurer
• Experience in one or more insurance functions: Policy, Billing, Claims, or Distribution
• 6+ years of experience redesigning business processes and/or operating models for business functions
• 2+ years of experience designing analytics solutions using predictive models and/or artificial intelligence
• Ability to travel 50-75%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• 6+ years of experience in specialty insurance, product management, underwriting, and/or analytics
• Experience with global insurance markets, including London, Bermuda, and/or Asia
• Experience optimizing reinsurance programs
• Advanced degree, including Master of Business Administration or Doctor of Philosophy

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $189,200 to $372,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.