Business Operations Program Manager Jobs in Oklahoma

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At a Glance:

The Senior Manager, IT Business Operations is primarily responsible for planning, organizing, and directing the financial and spend-to-value optimization operations of Global IT, and for establishing the practices, controls, and reporting that allow the IT organization to deliver on the value of the company's IT investments. The role owns IT contract and spend-to-value strategy, MSP and partner spend governance, cloud financial management (FinOps), enterprise software and license cost optimization, and the spend intelligence and savings programs that inform IT leadership, executive, and Corporate Finance decision-making across a multi-hemisphere organization.

Location: Tulsa, OK

Work Type: On-Site

#LI-On-Site

What you will do:

• Directs and supervises the work of the IT Business Operations team; determines priorities and work assignments; interviews and recommends candidates; and evaluates, orients, counsels, and develops subordinate personnel, recommending associated personnel actions.

• Uses independent judgment and discretion to define the IT financial operating model and annual objectives; develops the IT operating and resourcing plan in alignment with IT and executive leadership; and drives the agenda to deliver on the value of the company's IT investments.

• Owns IT contract and spend-to-value strategy - governs the lifecycle of software, SaaS, maintenance, telecom, and services agreements and sets renewal, consolidation, and standardization strategy to optimize cost, terms, and risk (including auto-renewal, true-up, and termination exposure). Partners closely with Supply Chain, who executes vendor negotiations and vendor management, providing the spend analytics, entitlement position, and value case that drive negotiation and sourcing outcomes.

• Establishes and leads the Cloud FinOps practice - sets governance, cost allocation, showback/chargeback, forecasting, and optimization (right-sizing, committed-use and reserved capacity, and elimination of waste) across cloud providers.

• Governs MSP and partner spend - oversees commercial performance, rate-card and statement-of-work compliance, consumption against commitments, and benefits realization across the MSP and partner portfolio.

• Owns enterprise software and license cost optimization - directs portfolio-level rationalization, entitlement compliance, and true-up risk management to reduce cost and audit exposure.

• Leads spend intelligence and reporting - defines the reporting and analytics framework and delivers executive-ready analysis on IT spend, trends, forecasts, unit economics, and savings to IT leadership, the VP of Global IT, and Corporate Finance.

• Owns the savings and value-capture program - sets savings targets, governs the savings pipeline and benefits register, and reports realized and forecasted savings across software, licensing, cloud, MSP/services, and other categories.

• Partners with Corporate Finance on the annual budget, quarterly reforecast, and month-end close for the global IT organization; supports capital and operating expense planning and prioritization.

• Identifies, develops, and recommends internal standards, policies, and operating procedures to improve financial governance, transparency, and efficiency across a post-merger, multi-hemisphere IT organization; provides staff with clear written guidelines.

• Keeps abreast of technology sourcing, FinOps, technology business management (TBM), and IT financial management developments and industry trends.

What you will need:

• Bachelor's Degree in finance, business, information technology, or a related field or 10 + years of prior experience, or an equivalent combination of education and experience.

• 10 + years of progressive experience in IT business operations, IT finance, technology sourcing/vendor management, FinOps, or technology business management, including experience leading teams and managing large vendor/MSP portfolios and multimillion-dollar IT budgets. Experience operating in a global, multi-entity, or post-merger environment is strongly preferred. GAAP and financial-controls familiarity is required.

• Advanced knowledge of IT financial management, IT vendor/contract management, and technology sourcing

• Advanced knowledge of Cloud FinOps and cloud cost optimization across major providers

• Advanced knowledge of software asset/license management and SaaS portfolio management

• Advanced knowledge of budget management, forecasting, cost allocation, and financial governance

• Demonstrated experience using AI tools to help reduce manual work, gather insights from large datasets or vendor contracts, and generate reporting for the business

• Experience running IT as a business / technology business management (TBM) preferred

• Demonstrated experience leading MSP and partner commercial relationships at scale

• Thorough knowledge of financial controls and compliance (e.g., SOX, FCPA)

• Excellent communication skills - oral, written, and interpersonal - with executive presence

• Excellent PC-based and business-intelligence application skills (e.g., Excel, Power BI, or equivalent)

• Personnel and team leadership/management experience required

• Ability to multi-task and pay close attention to detail; English proficiency; ability to travel as needed (passport required)

Working Relationships/Contacts:

Internal - frequent contact with IT executive leadership (including the VP of Global IT), the five IT reporting functions, capability and cost-center owners, Corporate Finance, Corporate Strategy, Procurement/Sourcing, Legal, and Human Resources to give and exchange information and to drive financial governance and decision-making.

External - frequent contact with software vendors, cloud providers, managed service providers (MSPs), and strategic technology partners on commercial strategy, negotiations, renewals, and performance; contact with auditors and advisors as needed.

Supervision of Others - Yes - leads the IT Business Operations team, including analysts and manager-level staff.

What we offer:

At H&P, our commitment to our people is at the forefront, and that includes benefits that provide employees a sense of health and financial security. We know that life continues outside of employment and actively caring of our people is our priority.

• Flexible Spending or Health Savings Accounts

• 401k match

• Paid Leave Plans

• Parental & Adoption Benefits

• Disability Coverage

• Employee Assistance Program

• Educational Assistance

• Learning & Development Opportunities

• Flex-scheduling available for qualifying positions to achieve work-life integration

• Comprehensive medical, dental, vision, and life insurance

The job level and associated compensation for this position will be determined based on the candidate's experience, qualifications, and alignment with the role's requirements. Final compensation for this role may vary depending on individual factors.

H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Thank you for your interest in joining our team!