Business Operations Manager Jobs in Alaska (NOW HIRING)

Reporting to the Vice President, Operations, the NPF Operations Manager (Dutch Harbor) is responsible for the leadership, management and oversight of the Company's fuel distribution terminals in Dutch Harbor, Alaska.  This role works with the local leadership team and corporate support functions to achieve the Company's "Excellence in Energy" performances objectives and continuous improvement initiatives. As the senior site leader, this position is accountable for day-to-day operations, regulatory compliance, and sustainable business performance.  This position is based out of the Company's Dutch Harbor location. Preference will be given to candidates available for full-time local residency; however, consideration will also be extended to a rotational schedule in partnership with a counterpart with shared roles and responsibilities.

Essential Duties and Responsibilities

1. Provide strategic leadership and oversight for all Dutch Harbor operations, setting performance standards and ensuring alignment with Company goals.

2. Oversee site managers, ensuring effective hiring, training, and development of teams to maintain high safety, compliance, and customer service standards.

3. Direct the delivery and distribution of all fuel and petroleum products, ensuring operational reliability and customer satisfaction.

4. Cultivate and expand the customer base, identifying new business opportunities and maintaining strong client relationships.

5. Maintain regular executive-level communication with the VP, Operations regarding inventory, sales, projects, infrastructure maintenance, business development, and community matters.

6. Prioritize and monitor maintenance of all facilities, equipment, and housing units, ensuring operational readiness and regulatory compliance.

7. Serve as the primary local contact for government agencies (ADEC, USCG, EPA, FIRE MARSHALL, OSHA), ensuring full compliance with all regulations.

8. Oversee local environmental response and reporting, ensuring timely communication with authorities and internal stakeholders.

9. Develop, submit, and manage annual operational budgets, ensuring fiscal discipline and adherence to approved plans.

10. Participate in contract negotiations and supervise external contractors for site projects.

11. Enforce company policies and procedures, fostering a culture of safety, integrity, and continuous improvement.

12. Demonstrate knowledge of and willingness to learn about Inupiaq culture and values

13. Undertake additional projects and responsibilities as delegated by the VP, Operations.

Education and/or Experience

Education

• Bachelor's degree in Business Administration, Project Management, Supply Chain, Logistics or a related field preferred.

Experience

• Minimum of six (6) years of progressive experience in fuel distribution, operations management, supply chain, logistics or a related field, with a demonstrated track record in site leadership, preferred.

• Proven experience supporting remote operations, including logistics coordination and fuel handling within industrial or similarly complex environments.

• Oversight of maintenance programs or practices that deliver long-term infrastructure reliability through structured inspections, preventive maintenance and scheduled services.

• Strong organizational and analytical skills with the ability to interpret operational data, identify issues, and support informed decisionmaking.

• Effective communicator with the ability to collaborate across crossfunctional teams, including operations, compliance, maintenance, finance, and customerfacing groups.

• Demonstrated ability to build rapport across all levels; skilled at managing internal and external relationships and resolving conflict.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with operational and project management software.

• Strong knowledge of transportation contracts, regulatory requirements, and industry standards for fuel terminals.

• Sound reasoning and judgment in standardized and dynamic situations.

• Commitment to fostering an inclusive, safe, and high-performing work environment.

• Knowledge of or willingness to learn about the Inupiaq culture and values; experience working in Alaska Native or Indigenous contexts is strongly preferred.

Physical Requirements

• Ability to sit, stand, walk, reach, and use hands and arms regularly.

• Must be able to lift/move up to 10 pounds frequently and up to 25 pounds occasionally.

• Exposure to adverse weather conditions and industrial environments with moderate noise.

• Requires occasional travel between Petro Star (PSI) locations.

Leadership Competency Requirements

Petro Star values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.