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Business Operations Ecommerce Jobs (NOW HIRING)

eCommerce

Director of Ecommerce

Concord, NC · Hybrid

This is a business where ecommerce already contributes a significant share of revenue, and ... The infrastructure is in place: a capable in-house marketing team, strong operations, and ...

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Business Operations Ecommerce information

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$38.5K

$101.5K

$118K

How much do business operations ecommerce jobs pay per year?

As of Jul 24, 2026, the average yearly pay for business operations ecommerce in the United States is $101,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What does an ecommerce operations specialist do?

An ecommerce operations specialist manages daily online store activities, including order processing, inventory management, and coordinating with logistics providers. They ensure smooth online sales workflows, optimize platform performance, and may use tools like Shopify or Magento to improve efficiency and customer experience.

What are the key skills and qualifications needed to thrive as a Business Operations Ecommerce professional, and why are they important?

To thrive as a Business Operations Ecommerce professional, you need strong analytical skills, a solid understanding of supply chain and inventory management, and typically a degree in business, operations, or a related field. Familiarity with ecommerce platforms (such as Shopify or Magento), data analytics tools (like Google Analytics), and ERP systems is often required. Excellent problem-solving, communication, and organizational skills help you proactively manage processes and collaborate across teams. These capabilities are crucial for ensuring seamless operations, optimizing efficiency, and driving profitability in the fast-paced ecommerce environment.

Does e-commerce pay well?

Business Operations Ecommerce roles often offer competitive salaries that vary based on experience, location, and company size. Entry-level positions may start lower, but experienced professionals with skills in data analysis, project management, and e-commerce platforms can earn higher wages, especially with certifications and proven performance.

How does the Business Operations Ecommerce role typically interact with cross-functional teams within an organization?

In a Business Operations Ecommerce role, you'll regularly collaborate with teams such as marketing, logistics, IT, and customer service to ensure seamless online sales operations. This position often serves as a bridge between technical and non-technical departments, coordinating product launches, optimizing processes, and resolving operational challenges. Effective communication and project management skills are essential, as you'll frequently participate in meetings, align on priorities, and drive initiatives that support business growth. Building strong relationships with colleagues across departments is key to successfully executing ecommerce strategies.

What jobs are considered business operations?

Business operations jobs involve managing and optimizing company processes to ensure efficiency and productivity. Roles include operations managers, business analysts, supply chain coordinators, and project managers, often requiring skills in data analysis, process improvement, and familiarity with tools like ERP systems.

What is the difference between Business Operations Ecommerce vs Business Analyst?

AspectBusiness Operations EcommerceBusiness Analyst
Required CredentialsBachelor's in Business, Marketing, or related field; experience in ecommerceBachelor's in Business, Finance, or related; analytical skills
Work EnvironmentOnline retail companies, ecommerce platformsCorporate offices, consulting firms, or tech companies
Employer & Industry UsagePrimarily ecommerce and retail sectorsVarious industries including finance, tech, and consulting
Common Search & ComparisonFocuses on ecommerce operations and logisticsFocuses on data analysis and business process improvement

Business Operations Ecommerce professionals manage online retail processes, logistics, and platform performance, while Business Analysts analyze data to improve business strategies across various sectors. Both roles require strong analytical skills and industry knowledge but differ in focus and work environment.

What do ecommerce operations do?

Ecommerce operations professionals manage the daily activities involved in running an online store, including order processing, inventory management, website maintenance, and customer service. They ensure smooth online sales workflows, often using tools like inventory software and analytics platforms to optimize performance and customer experience.

What are Business Operations Ecommerce?

Business Operations Ecommerce refers to the planning, management, and optimization of a company's online sales processes and activities. Professionals in this role oversee everything from inventory management to order fulfillment, customer service, payment processing, and data analysis to ensure a seamless and efficient online shopping experience. They work closely with various departments such as marketing, IT, and logistics to streamline operations and drive business growth in the digital marketplace. The goal is to enhance efficiency, reduce costs, and improve customer satisfaction in all aspects of ecommerce operations.
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What job categories do people searching Business Operations Ecommerce jobs look for? The top searched job categories for Business Operations Ecommerce jobs are:
Business Operations Ecommerce jobs near you
Infographic showing various Business Operations Ecommerce job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $101,453 per year, or $48.8 per hour.

E-commerce Operations & Project Manager (Lightspeed + Shopify)

Tisun Beauty

Charlotte, NC • On-site

Full-time

Posted 2 days ago

Job description

Salary: 60k-85k

About Us

We are an established beauty retail store expanding into e-commerce. We carry approximately 10,000 SKUs across multiple brands and are building a Shopify-based online store integrated with our Lightspeed POS system. We are looking for a highly organized E-commerce Operations & Project Manager to own the day-to-day execution of the e-commerce launch and ongoing operations.

Role Overview

This role is responsible for launching and operating our online store while ensuring smooth integration with our in-store operations. You will manage outside Shopify developers and contractors, coordinate product catalog setup, and ensure inventory and order workflows work correctly between Lightspeed and Shopify.

This is a hands-on operational role. You do not need to be a full-time developer, but you must be comfortable working with technical vendors and managing an e-commerce build.

Key Responsibilities

E-commerce Launch & Project Management

  • Manage the Shopify store build from planning through launch
  • Coordinate external Shopify developers, designers, and contractors
  • Create and manage project timelines, task lists, and milestones
  • Review deliverables and ensure work meets quality standards
  • Track budget and manage vendor invoices

Lightspeed + Shopify Integration

  • Oversee Lightspeed product and inventory sync with Shopify
  • Test inventory accuracy, order flow, and returns processes
  • Ensure pricing, tax, shipping, and promotions are configured correctly
  • Document workflows for store staff and internal operations

Product Catalog & Merchandising

  • Manage product uploads, categories, tags, and collections
  • Ensure product pages are accurate, clean, and customer-friendly
  • Coordinate product photography, descriptions, and key attributes
  • Support merchandising strategies (best sellers, new arrivals, bundles)

Store Operations & Ongoing Management

  • Monitor daily order flow, customer issues, and fulfillment
  • Work with store staff to ensure online orders are handled properly
  • Manage app tools (reviews, loyalty, email marketing, search, etc.)
  • Track site performance and report on key KPIs (traffic, conversion, AOV)

Optimization & Growth Support

  • Coordinate promotions, sales, and seasonal campaigns
  • Identify conversion improvements and work with contractors to implement them
  • Support SEO basics and site content organization
  • Recommend improvements based on customer behavior and analytics

Required Qualifications

  • 2+ years of experience in e-commerce operations, e-commerce project management, or online retail
  • Experience working with Shopify (managing store operations, apps, or builds)
  • Strong organizational skills and ability to manage multiple priorities
  • Experience working with external developers/agencies (outsourced work)
  • Comfortable working with large product catalogs (1,000+ SKUs; 5,000+ preferred)
  • Strong attention to detail (inventory, pricing, product data accuracy)

Preferred Qualifications (Nice to Have)

  • Experience with Lightspeed POS (Retail)
  • Experience launching an online store for a physical retail business
  • Understanding of product catalog management and variant setup
  • Familiarity with e-commerce analytics (Shopify Analytics, GA4)
  • Basic understanding of SEO and merchandising best practices
  • Beauty, fashion, or specialty retail experience

Skills & Traits

  • Strong communicator who can work with both technical vendors and store staff
  • Comfortable making decisions and solving problems quickly
  • Highly organized, process-driven, and detail-oriented
  • Can manage contractors without being overly dependent on them
  • Business-minded and customer-focused