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Business Excellence Manager Jobs in Boca Raton, FL

... excellence and collaborative innovation. As a Business and Data Analyst, you will play a pivotal ... Lead requirement gathering through interviews, workshops, and documentation to effectively manage ...

... excellence and collaborative innovation. As a Business and Data Analyst, you will play a pivotal ... Lead requirement gathering through interviews, workshops, and documentation to effectively manage ...

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Business Excellence Manager information

What is a business excellence manager?

Business Excellence Managers are professionals responsible for driving continuous improvement and operational efficiency within an organization. They analyze existing business processes, identify areas for enhancement, and implement best practices to boost productivity and quality. Their role often involves leading cross-functional teams, managing change initiatives, and ensuring that the company meets industry standards and regulatory requirements. Business Excellence Managers play a key role in fostering a culture of excellence and innovation across all levels of the organization.

How does a business excellence manager typically collaborate with different departments to drive process improvements?

Business Excellence Managers work closely with cross-functional teams, including operations, finance, HR, and IT, to identify areas for process optimization and implement best practices. They often facilitate workshops, lead continuous improvement projects, and coordinate with department leaders to align improvement initiatives with organizational goals. Regular communication and stakeholder engagement are essential, as the role requires balancing diverse perspectives and ensuring buy-in for proposed changes. This collaborative approach enables the Business Excellence Manager to foster a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as a business excellence manager, and why are they important?

To thrive as a Business Excellence Manager, you need expertise in process improvement methodologies, data analysis, and project management, often supported by a degree in business or engineering and experience in quality management. Familiarity with Lean Six Sigma tools, ISO standards, and business intelligence systems is typically required, along with relevant certifications like Six Sigma Black Belt. Strong communication, leadership, and change management skills help drive cross-functional initiatives and foster a culture of continuous improvement. These skills are vital for optimizing organizational performance, ensuring quality standards, and delivering sustainable business value.

What is the difference between Business Excellence Manager vs Process Improvement Specialist?

AspectBusiness Excellence ManagerProcess Improvement Specialist
CredentialsTypically requires certifications like Lean, Six Sigma, or Business ExcellenceOften holds Lean, Six Sigma, or related process improvement certifications
Work EnvironmentLeads cross-departmental initiatives, strategic planning, and organizational excellenceFocuses on analyzing and optimizing specific processes within teams or departments
Employer & Industry UsageCommon in manufacturing, healthcare, and service sectors for overall business performanceUsed across industries for process efficiency and quality improvements

The Business Excellence Manager oversees organizational strategies for continuous improvement, while the Process Improvement Specialist concentrates on optimizing specific processes. Both roles require similar certifications and are integral to enhancing business performance, but their scope and focus differ.

What job categories do people searching Business Excellence Manager jobs in Boca Raton, FL look for?

The top searched job categories for Business Excellence Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Business Excellence Manager jobs?

Cities near Boca Raton, FL with the most Business Excellence Manager job openings:

Business Development Manager, South Florida

Caesarstone

Pompano Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Caesarstone rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

194th of 419 rated retail wholesalers


Job description

Description
Job Title: Business Development Manager
Reports To: Regional Sales Manager
FLSA Status: Exempt
Department: Sales
As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in Israel and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.
At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!
Position Summary:
Must reside in the Pompano, North Ft Lauderdale, or Deerfield Beach areas
In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service.
Key Responsibilities:
OVERVIEW
  • Act as the intermediary between the company and various stakeholders such as stone fabricators, architects and designers, kitchen and bath retailers, builders, general contractors, and stone suppliers within your designated territory.
  • Drive revenue growth and foster strong relationships with key customers. Demonstrate a keen interest in boosting sales and a personal drive for success.
  • Commit to achieving goals while maintaining a focus on exceptional customer service.
  • Develop effective customer account plans, manage existing accounts, and identify new business prospects.
  • Utilize sales and business development expertise to represent a brand renowned for industry excellence.

Account Management:
  • Manage and nurture existing accounts for long-term, mutually beneficial partnerships.
  • Understand each customer's unique needs, preferences, and project requirements.
  • Provide tailored solutions based on customer insights.

Communication and Reporting:
  • Maintain open communication with your Sales Manager.
  • Provide regular input on all account activity, including status and call reports.
  • Utilize CRM for customer tracking, maintaining, analyzing, and managing customer requirements.

Customer Relationship Development:
  • Maintain existing customer relationships and develop new ones.
  • Network to grow market share through customer visits and product knowledge presentation sessions.
  • Develop and execute comprehensive customer/sales plans for business growth.

Business Development:
  • Prospect, identify, and pursue new sales opportunities in the premium countertop market.
  • Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.

Sales Strategy:
  • Develop and implement effective sales strategies to achieve revenue targets.
  • Collaborate with the sales team and management to align strategies with overall company goals.

Product Expertise:
  • Become an expert on the premium countertop product range.
  • Articulate product value propositions persuasively to customers.

Negotiation and Closing:
  • Skillfully negotiate contracts, pricing, and terms with customers.
  • Effectively close sales deals to meet and exceed quarterly and annual targets.

Market Insights and Reporting:
  • Stay updated on industry trends, competitor activities, and market dynamics.
  • Utilize knowledge to refine sales strategies and capitalize on emerging opportunities.
  • Maintain accurate customer relationship records in CRM and present performance metrics to the management team.

Other:
  • Collaborate with Order Fulfillment team and Operations and logistics for high-level customer service.
  • Attend industry events, trade shows, and membership associations to maintain product and industry knowledge.
  • Networking and building a strong network within the industry can open doors to new opportunities and partnerships.

WORKING CONDITIONS:
  • The role involves 75% local travel (company car) to engage with existing and potential customers.
  • Schedule flexibility is essential, including occasional weekends and overnight trips for customer meetings or events.
  • Proficiency in using desktop computers and peripherals, necessitating manual dexterity.
  • Physical ability to lift objects weighing up to 50 lbs may be required.

Requirements
REQUIREMENTS
  • Must possess a valid current state driver license
  • +3 Years proven sales experience, business development, or account management experience in a similar role.
  • A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
  • Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
  • Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
  • Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
  • Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
  • Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
  • Ability to work collaboratively with cross-functional teams and stakeholders demonstrating company values.
  • Must be comfortable with using technology applications, specifically experience with MS Excel and CRM or SalesForce applications.
  • Experience within the building materials, interior design, or construction industry is a plus. Stone Industry experience preferred.

WHAT WE OFFER:
  • Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
  • The anticipated total compensation range for this position is between $90,000 and $105,000, which includes a base salary and an incentive bonus opportunity. Base compensation within this range is determined based on job-related knowledge, skills, experience, and geographic location
  • Company car and fuel card (outside sales position).
  • Internal ongoing educational/training opportunities, coaching and mentorship
  • Comprehensive benefit package which includes: medical, dental and vision insurance, employer-paid basic life insurance, AD&D and short-term disability, plus insurances such as short-term Disability and Long-Term Disability, Voluntary Accident, and Critical Illness
  • An Employee Assistance Program for you or your dependents
  • Generous PTO and paid holidays
  • 401(k) Retirement plan (with employer match)

Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated

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