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Business Application Support Officer Jobs (NOW HIRING)

Alkami Technology

Application Support Engineer

$70K - $88K/yr

Recommended Experience & Education Minimum Years of Experience 2+ years in a B2B application support role. Education Level Associate Degree, Coding/Development Bootcamp Certification, or equivalent ...

Alkami Technology

Application Support Engineer

$70K - $88K/yr

Recommended Experience & Education Minimum Years of Experience 2+ years in a B2B application support role. Education Level Associate Degree, Coding/Development Bootcamp Certification, or equivalent ...

Ceeus, Inc.

Business Application Developer

Columbia, SC · On-site

Business Application Developer FullTime West Columbia, SC, US 5 days ago Requisition ID: 1007 ... Use supported Infor extension points and vendor documentation so enhancements remain maintainable ...

Procom

Application Support Manager

Manhattan, NY · On-site

The Application Support Manager will be responsible for executing FICC Trade Support activities ... Familiarity with business continuity and contingency planning. * Exposure to stakeholder forums ...

TriNet

Staff Business Application Owner

Atlanta, GA

The position is responsible for delivering business applications in support of strategic corporate ... The Staff Business Application Owner leads the end-to-end business application lifecycle, from ...

TriNet

Staff Business Application Owner

Dunwoody, GA

The position is responsible for delivering business applications in support of strategic corporate ... The Staff Business Application Owner leads the end-to-end business application lifecycle, from ...

Bohme

Business Application Manager

Draper, UT · On-site

About the Role We're looking for a Business Applications Manager to own the strategy, performance ... Oversee application support, incident management, and vendor relationships * Drive system ...

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Business Application Support Officer information

See salary details

$31K

$161.2K

$206K

How much do business application support officer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for business application support officer in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does a business application support officer do?

A Business Application Support Officer is responsible for ensuring that an organization's business applications run smoothly and efficiently. They provide technical support to users, troubleshoot software issues, and often act as a liaison between end-users and IT teams. Their duties may also include configuring applications, preparing user documentation, and assisting with software updates or integrations. This role is crucial in maintaining productivity and minimizing downtime for business operations.

What are the key skills and qualifications needed to thrive as a business application support officer, and why are they important?

To thrive as a Business Application Support Officer, you need strong analytical abilities, problem-solving skills, and a relevant degree in information technology or computer science. Familiarity with enterprise software systems (such as ERP or CRM platforms), ticketing systems, and ITIL certification is often required. Excellent communication, customer service orientation, and teamwork are standout soft skills in this role. These skills and qualities ensure effective resolution of application issues, smooth business operations, and high user satisfaction.

How does a business application support officer typically collaborate with other departments to resolve technical issues?

Business Application Support Officers frequently work with teams across the organization, such as IT, operations, and end-users, to identify and resolve application-related issues. They act as a communication bridge, translating technical jargon into actionable steps for non-technical staff and ensuring that user concerns are accurately conveyed to technical teams. This role often requires coordinating troubleshooting sessions, documenting solutions, and following up to ensure that issues are fully resolved. Strong interpersonal and problem-solving skills are essential for effective collaboration in this position.

What is the difference between Business Application Support Officer vs Business Analyst?

AspectBusiness Application Support OfficerBusiness Analyst
Primary RoleProvides technical support and troubleshooting for business applicationsAnalyzes business needs and recommends solutions to improve processes
Skills & CertificationsIT support skills, knowledge of business applications, troubleshooting certificationsBusiness analysis skills, requirements gathering, process modeling
Work EnvironmentIT support teams, helpdesk, technical departmentsBusiness units, project teams, consulting environments

While both roles support business operations, the Business Application Support Officer focuses on technical support and issue resolution for applications, whereas the Business Analyst concentrates on analyzing business needs and designing solutions. They often collaborate but serve different functions within organizations.

What are the duties of a business application support officer?

A business application support officer is responsible for maintaining, troubleshooting, and supporting business software applications to ensure smooth operation. They analyze issues, provide user support, perform system updates, and collaborate with IT teams to optimize application performance, often using tools like ticketing systems and monitoring software.

What is the career path for business application support officers?

Business Application Support Officers can advance to roles such as senior support analyst, systems analyst, or IT project manager by gaining experience, developing technical skills, and obtaining certifications like ITIL or Microsoft Certified. Career progression often involves increasing responsibilities in system management, troubleshooting, and user support within IT or business teams.

What cities are hiring for Business Application Support Officer jobs?

Cities with the most Business Application Support Officer job openings:

What states have the most Business Application Support Officer jobs?

States with the most job openings for Business Application Support Officer jobs include:

What are popular job titles related to Business Application Support Officer jobs?

For Business Application Support Officer jobs, the most frequently searched job titles are:

Business Application Developer

Los Angeles, CA • On-site, Remote

BRC Group Holdings, Inc.
See more jobs at BRC Group Holdings, Inc.external

$110K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Partner with the business and operations groups to deliver and manage applications that drive efficiency and business effectiveness.

  • Design, develop, test, and support full-stack .NET applications and vendor integrations across the full SDLC.

  • Assume project ownership - liaise with upstream and downstream systems and coordinate project planning, development, front-to-back testing, and deployment.

Job description

Description
BRC Group Holdings ("BRC") provides collaborative solutions tailored to fit the capital raising and business advisory needs of its clients and partners. BRC operates through several subsidiaries that offer a diverse range of complementary end-to-end capabilities spanning investment banking and institutional brokerage, private wealth and investment management, financial consulting, and corporate restructuring. BRC is headquartered in Los Angeles with offices across the U.S. as well as an international presence.
At BRC Group Holdings, we empower developers with a high degree of ownership for the custom applications and vendor systems on which we run our business. We are a small, highly capable development team backed up by offshore resources as needed. You will work directly with the business on requirements and with your teammates to handle development, delivery, and support of systems and vendor integrations. As your understanding of our business and technology base grows, you will increasingly drive the requirements, business analysis, and architectural decisions for your systems.
We are looking for a full-stack .NET application developer to join our unified development team, which supports the business across the firm. As an investment bank and wealth management company, our environment consists of vendor applications, data feeds, and internally developed custom applications and databases that power workflows, analytics, and reporting for our business and operations groups. You will take technical leadership for supporting and building out these applications, partner directly with business stakeholders on strategic priorities, and as you grow you will take a lead role in managing vendors. This role can be based in-office or remote. The expected base salary range for this position is $110,000 - $135,000 annually.
Duties of this position include, but are not limited to the following:
  • Partner with the business and operations groups to deliver and manage applications that drive efficiency and business effectiveness.
  • Design, develop, test, and support full-stack .NET applications and vendor integrations across the full SDLC.
  • Identify key performance indicators and build business intelligence solutions for business leadership, advisors, and executives.
  • Assume project ownership - liaise with upstream and downstream systems and coordinate project planning, development, front-to-back testing, and deployment.
  • Collaborate with your teammates on development, delivery, and support.

Required Skills and Expertise
  • Hands-on application development and full SDLC experience in a corporate setting.
  • Microsoft ASP.NET Core / C#, with a strong background in LINQ queries and EF Core.
  • Microsoft SQL Server.
  • Experience with web service integration (REST, SOAP).
  • Familiarity with responsive web design frameworks like Bootstrap.
  • Strong problem-solving skills.
  • Strong written and verbal communication skills.
  • Project ownership mindset; ability to take control of assigned projects end to end.
  • Ability to adapt to a fast-changing environment.
  • Ability to analyze the current state of project requirements and perform basic gap analysis in a diverse system environment.
  • Ability to communicate with users and support their front-end application needs.

Education, Experience, and Additional Skills That Would Be a Plus
  • Bachelor's degree in computer science or a related field.
  • At least five (5) years of experience in software product programming and development, or the equivalent combination of education and experience.
  • Microsoft SSRS.
  • Business intelligence tools such as Power BI or Tableau.
  • PowerShell.
  • Familiarity with Razor pages architecture.
  • Web APIs.
  • Azure and mobile app development.
  • DocuSign API.
  • Experience with large data infrastructures.
  • Experience working at an investment bank.
  • Experience with wealth management or retail brokerage.
  • Experience integrating with NFS or similar clearing firms.
  • Agentic coding experience.

Physical Activities and Requirements
  • The employee will occasionally lift and/or move up to 30 pounds.
  • Some travel may be required, and work over weekends may be required as necessary.

BRC Group Holdings, Inc. employees enjoy competitive salaries, access to our 401(k) profit-sharing retirement plan, and our other benefits including paid holidays, vacation, and sick leave, voluntary group medical, dental, and vision insurance, and company-paid life and disability coverage.

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