ZipRecruiter

Log In

1

Business Application Support Officer Jobs (NOW HIRING)

Infinity Home Services

Business Application Analyst

$65K - $80K/yr

Role Overview As the team's Business Applications Support, you will serve as the first point of contact for business application support across Infinity Home Services (IHS). You will be responsible ...

Infinity Home Services

Business Application Analyst

$65K - $80K/yr

Role Overview As the team's Business Applications Support, you will serve as the first point of contact for business application support across Infinity Home Services (IHS). You will be responsible ...

System One

Business Application Developer

Tampa, FL · On-site

The Business Application Developer provides design, implementation, and technical support for key business applications including Epicor ERP, Microsoft SQL, Microsoft Office, and Jira. This role will ...

System One

Business Application Developer

Tampa, FL · On-site

The Business Application Developer provides design, implementation, and technical support for key business applications including Epicor ERP, Microsoft SQL, Microsoft Office, and Jira. This role will ...

LWC, Inc.

Application Support

Santa Ana, CA · On-site

Company Description Development/Application Support Santa Ana CA 6 month Contract to hire (1) Critical business need for the role: • To provide production support for PAS - Prior Authorization ...

HawaiiUSA FCU

$56K - $68K/yr

If you are unable to complete this application due to a disability, contact this employer to ask ... business partners and vendors as needed. * Assist in the development, maintenance, and ...

New

HawaiiUSA FCU

Operations Support Officer

Honolulu, HI · On-site

$56K - $68K/yr

If you are unable to complete this application due to a disability, contact this employer to ask ... business partners and vendors as needed. * Assist in the development, maintenance, and ...

New

Rsgroup

Application Support Manager

Fort Worth, TX · On-site

Application Support Manager Location: Fort Worth, TX, US, 76118 Function: Digital & Technology Work ... This role serves as the primary liaison between internal technology teams, business stakeholders ...

Haerens group

WI · On-site

Support & Troubleshooting: Provide high‑level technical support, analyse system malfunctions, and ... Sarah Delarue (HR Officer). #J-18808-Ljbffr

Rsgroup

Application Support Manager Location: Fort Worth, TX, US, 76118 Function: Digital & Technology Work ... This role serves as the primary liaison between internal technology teams, business stakeholders ...

next page

Showing results 1-20

All JobsTechnology JobsProject Management JobsSystems Analyst JobsBusiness Application Support Officer Jobs

Business Application Support Officer information

See salary details

$31K

$161.2K

$206K

How much do business application support officer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for business application support officer in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does a business application support officer do?

A Business Application Support Officer is responsible for ensuring that an organization's business applications run smoothly and efficiently. They provide technical support to users, troubleshoot software issues, and often act as a liaison between end-users and IT teams. Their duties may also include configuring applications, preparing user documentation, and assisting with software updates or integrations. This role is crucial in maintaining productivity and minimizing downtime for business operations.

What are the key skills and qualifications needed to thrive as a business application support officer, and why are they important?

To thrive as a Business Application Support Officer, you need strong analytical abilities, problem-solving skills, and a relevant degree in information technology or computer science. Familiarity with enterprise software systems (such as ERP or CRM platforms), ticketing systems, and ITIL certification is often required. Excellent communication, customer service orientation, and teamwork are standout soft skills in this role. These skills and qualities ensure effective resolution of application issues, smooth business operations, and high user satisfaction.

How does a business application support officer typically collaborate with other departments to resolve technical issues?

Business Application Support Officers frequently work with teams across the organization, such as IT, operations, and end-users, to identify and resolve application-related issues. They act as a communication bridge, translating technical jargon into actionable steps for non-technical staff and ensuring that user concerns are accurately conveyed to technical teams. This role often requires coordinating troubleshooting sessions, documenting solutions, and following up to ensure that issues are fully resolved. Strong interpersonal and problem-solving skills are essential for effective collaboration in this position.

What is the difference between Business Application Support Officer vs Business Analyst?

AspectBusiness Application Support OfficerBusiness Analyst
Primary RoleProvides technical support and troubleshooting for business applicationsAnalyzes business needs and recommends solutions to improve processes
Skills & CertificationsIT support skills, knowledge of business applications, troubleshooting certificationsBusiness analysis skills, requirements gathering, process modeling
Work EnvironmentIT support teams, helpdesk, technical departmentsBusiness units, project teams, consulting environments

While both roles support business operations, the Business Application Support Officer focuses on technical support and issue resolution for applications, whereas the Business Analyst concentrates on analyzing business needs and designing solutions. They often collaborate but serve different functions within organizations.

What are the duties of a business application support officer?

A business application support officer is responsible for maintaining, troubleshooting, and supporting business software applications to ensure smooth operation. They analyze issues, provide user support, perform system updates, and collaborate with IT teams to optimize application performance, often using tools like ticketing systems and monitoring software.

What is the career path for business application support officers?

Business Application Support Officers can advance to roles such as senior support analyst, systems analyst, or IT project manager by gaining experience, developing technical skills, and obtaining certifications like ITIL or Microsoft Certified. Career progression often involves increasing responsibilities in system management, troubleshooting, and user support within IT or business teams.

What cities are hiring for Business Application Support Officer jobs?

Cities with the most Business Application Support Officer job openings:

What states have the most Business Application Support Officer jobs?

States with the most job openings for Business Application Support Officer jobs include:

What are popular job titles related to Business Application Support Officer jobs?

For Business Application Support Officer jobs, the most frequently searched job titles are:

Business Application Support Engineer Intern

Birmingham, AL • On-site

GPC - Genuine Parts Company
Retail • 10K+ employees
Learn more about GPC - Genuine Parts Companyexternal

$14 - $18/hr

Full-time

Posted 9 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

Job description

Business Application Support Engineer Intern

Motion Industries, a leading industrial distribution company, is seeking a driven BA Support Engineer Intern to join our dynamic Business Applications Support team. This internship offers an incredible opportunity to gain hands-on experience in ITIL, IT service management, and application support-working alongside seasoned engineers who ensure seamless business operations every day.
Jump in, gain real-world experience, and accelerate your IT career to new heights!

This position will be based in Birmingham, AL. Interns will be onsite at the Birmingham headquarters.

Responsibilities

  • Participate and gain understanding of application support processes.

  • Engage in stakeholder communication. Identify and escalate technical bottlenecks to the appropriate teams.

  • Support the resolution of application incidents, working to meet service level agreements.

  • Use ITSM tools, such as ServiceNow.

  • Use GenAI tools to perform application/code troubleshooting, testing, and monitoring.

  • Assist with the creation and maintenance of user guides and support documentation.

  • Work on small enhancements or minor application fixes as part of learning exercises.

  • Use low/no code platforms to automate processes and standardize technology solutions.

  • Shadow and learn from senior support engineers in deploying, maintaining, and managing applications.

Qualifications & Experience

  • Working on a BS degree computer science, Information Technology, or a related field.

  • Basic understanding or coursework related to IT, software applications, or supply chain processes is a plus.

  • Interest in learning application support and IT service management practices.

  • Good problem-solving skills with a willingness to learn and adapt.

  • Basic knowledge of scripting, SQL, or programming languages is a plus but not mandatory.

  • Strong communication skills.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

What Genuine Parts Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply